— You are the manager of the marketing department in your company. A new assistant manager has recently been appointed and will start work soon.— Write an email to all staff in the department:— explaining the need for the appointment— saying when the assi

Practice 3　　● You are going to attend an international conference on HR management in Geneva soon.　　● Write a message to your assistant:　　● explaining why you will be away,　　● letting her know the dates you will be away,　　● saying what work she should do while you are away.　　● Write 30-40 words on your Answer Sheet.

Practice 3　　● You have been informed that Mary Owen from the Medical Records Department of your company is going to retire next month, and your company will held a party in her honor.　　● Write an email to all staff in your department:　　● Saying what time and where the party will be held,　　● Saying what the party will include,　　● Saying what the employees should do.　　● Write 60-80 words.

Practice 6　　● Your company wants to choose a new Overseas Sales Manager. You are asked to draft a want-advertisement to be posted on the Internet of your company.　　● Write an e-mail to all staff:　　● stating what position is wanted and what abilities are required,　　● saying what documents are needed when applying,　　● pointing out for how long this position holds.　　● Write 30—40 words on the opposite page.

Practice 1　　● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.　　● Write the letter to the customer:　　● explaining the reason for the delay,　　● apologizing for the delay,　　● offering some measures to make up for the delay.

Practice 4　　● Your manager is keen to improve work efficiency among the staff. He has asked you to introduce to your fellow staff members practices to improve time management.　　● Write the report for your manager, including the following information:　　● the importance of planning work time effectively,　　● practices to improve time management,　　● steps to follow in carrying out the practices.

Sam has been appointed _____ manager of the engineering department to take _____ place of George.

● You have to attend an OTJ training program organized by the Headquarters of your company.　　● Write a message to your Department Manager, Robert Bush:　　● requesting time off to attend the program,　　● stating when the program is and for how long,　　● explaining the reason that you have to go.　　● Write 40—50 words.

Practice 6　　● You are the factory manager of a car company. You are waiting for urgently needed components from your purchasing department.　　● Write a note to Mr. Smith, the Assistant Purchasing Manager:　　● Enquiring about the reason for the delay;　　● Stating when the components are needed;　　● Suggesting a meeting to discuss future deliveries.　　● write 30-40 words.

Practice 2　　● Recently your company is planning to bid for hosting an exhibition and now the manager of your company has asked you to write a letter to the organizing committee to introduce your company to them.　　● Write a letter to introduce the details about your company.　　● introducing the department structure and service,　　● introducing previous exhibitions you have hosted,　　● expressing your confidence in the success if you are permitted to host it.

Practice 9　　● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.　　● Write a memo to your company’s department heads:　　● explaining why you looked for a new supplier.　　● saying who the new supplier is.　　● asking for feedback about the goods that they supply.　　● Write 40—50 words.

Practice 7　　● A new designer, Mary Watts, has just joined your company.　　● Write a memo to all staff:　　● Telling them who the new employee is;　　● Saying what her responsibilities will be;　　● Explaining where her office is located.　　● Write about 30—40 words.

Write a memo in about 50 words. You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department, ·informing her you have received over 100 applications and have selected 10 candidates for interview, ·telling her you will write to the candidates inviting them for interview, and ·asking her to tell you the time and the place of the interview.

Practice 5　　● You are on a business trip to one of your company’s factories in Paris to inspect some machines in trouble. You are asked to report to your Department Manager about your work progress there.　　● Write a memo　　● telling him what you have done so far,　　● stating what the trouble is,　　● saying what you are going to do next.　　● Write 40—50 words on the opposite page.

Practice 6　　● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.　　● Write a memo to him:　　● informing him about the reward　　● explaining why the reward is given　　● saying what the reward is going to be　　● Write 40-50 words.

Practice 1　　● You are the training manager of a company which has won a large export order. You have been asked to organise foreign language training for some of your staff.　　● Write a memo to staff:　　● explaining why the courses are necessary,　　● saying which members of staff should attend,　　● announcing when the courses will start.　　● Write 40-50 words on a separate sheet.

Practice 11　　● You are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10th May.　　● Write a short memo to your office administrator.　　● Saying who is starting work and when;　　● Telling him what Mark McCabe’s desk should be put;　　● Suggesting where Mark McCabe’s job will be.　　● Write 30—40 words on your answer sheet.

Practice 5　　● You are a manager in a company which manufactures office furniture. Next month you are going to New York to discuss an important contract.　　● Write a note to your assistant:　　● Saying when you want to leave and return;　　● Telling her which hotel to book.　　● Write 30-40words.

Practice 6　　● Your department needs to employ some temporary staff.　　● Write an email to the Human Resources Manager:　　● saying how many staff you need and giving the date you want them to start　　● explaining why you need them　　● stating what skills they should have　　● Write 40—50 words.

Practice 1　　● You are the manager of a small factory and you have received this email from Ms. Spinks, Director of Sales at Twining Electricals.　　●Write a reply email　　● apologizing for the delay　　● explaining why the delivery was held up and why she has not been able to contact you　　● explaining how she will get the order in time　　● offering a small compensation for the delay　　●Write 60-80 words.　　●Write on your Answer Sheet.

Practice 2　　● You recently attended an exhibition and saw some equipment you think your company should buy.　　● Write an email to your company’s Purchasing Manager:　　● saying what the equipment is　　● suggesting how the equipment could benefit the company　　● explaining why it is important to place an order soon.　　● Write 40 - 50 words.

Practice 5　　● You are a department manager at a large IT company. Next week you are going to Beijing to discuss an important contract.　　● Write a note to your assistant:　　●Saying when you want to leave and return;　　●Asking him to book flights;　　●Telling him in which hotel to book a room.　　● Write 40-50 words on your separate sheet.

Practice 8　　● You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned.　　● Write a memo to all staff:　　● saying which equipment will be delayed　　● explaining when it will arrive　　● apologizing for the delay.　　● Write about 30-40 words on your Answer Sheet.　　Memo　　To:All Staff　　From:SuppliesManager　　Date:1 March2002　　Subject:New Equipment

Practice 1　　● You work for a large company. You are going to be transferred to another department within your company.　　● Write an email to all staff:　　● telling them which department you are moving to　　● saying when you will be moving department　　● explaining what your new responsibility will be.　　● Write 40-50 words.