David threatened ______ his neighbor to the police if the damages were not paid.
A. to be reported B. reporting C. to report D. having reported
第1题:
A.in
B.out
C.up
D.on
第2题:
Part of the reason Charles Dickens loved his own novel, David Copperfield, was
__ it was rather closely modeled on his own life.
A. what
B. that
C. why
D. whether
第3题:
A、concise
B、simple
C、long
D、short
第4题:
The traffic police were searching for evidence to prove the man’s ______.
A、mistake
B、fault
C、shortcoming
D、error
第5题:
第6题:
第7题:
A police officer claimed that the young man had attempted to()paying his fare.
Aavoid
Breject
Crefuse
Dneglect
第8题:
Did you have a neighbor who was always()your business?
Adoing
Bmaking it
Cgetting above.
Dpoking his nose into
第9题:
You are the administrator of your company's network. A user named David runs Windows 2000 Professional on his portable computer. David wants to be able to work at home on files that he created at the office and stored on the company network. Prior to logging off the network and leaving the office, David enables offline files. David calls you from home and reports that copies of his folders and files on the network are not available on his portable computer. What should you instruct David to do, so that he can proceed with his work?()
第10题:
avoid
reject
refuse
neglect
第11题:
ambiguous
impartial
unfathomable
contemptuous
scathing
pertinent
第12题:
what
how
when
why
第13题:
1 Oliver Hoppe has been working at Hoopers and Henderson accountancy practice for eighteen months. He feels that
he fits in well, especially with his colleagues and has learnt a lot from them. However, he feels that the rules and
regulations governing everyday activities and time keeping are not clear.
Oliver does not get on well with his line manager, David Morgan. There appears to be a clash of personalities and
reluctance on David Morgan’s part to deal with the icy atmosphere between them after David was asked by one of
the accounting partners to give Oliver a job. For the past three months Oliver has gone to lunch with his fellow workers
and always returned to work with them or before them. In fact they all have returned to work about ten minutes late
on several previous occasions. After the third time, Oliver was called into David Morgan’s office and given an oral
warning about his time keeping.
Oliver was not permitted to argue his case and none of the other staff who returned late were disciplined in this way.
On the next occasion the group was late returning from lunch, David Morgan presented Oliver with a written warning
about his time keeping.
Yesterday, Oliver was five minutes late returning to work. His colleagues returned after him. David Morgan gave Oliver
notice and told him to work until the end of the week and then collect his salary, the necessary paperwork and to
leave the practice.
There is a partner responsible for human resources. Oliver has come to see the partner to discuss the grievance
procedures against David Morgan for his treatment and about what Oliver regards as unfair dismissal.
Required:
(a) Describe the six stages of a formal disciplinary procedure that an organisation such as Hoopers and
Henderson should have in place. (12 marks)
1 Overview
A grievance occurs when an individual thinks that he or she has been wrongly treated by colleagues or management, especially
in disciplinary matters. An unresolved feeling of grievance can often lead to further problems for the organisation. The purpose of
procedures is to resolve disciplinary and grievance issues to the satisfaction of all concerned and as early as possible.
If a grievance perceived by an employee is not resolved, then conflict and discontent can arise that will affect the work of the
individual and the organisation. Accountants as managers need to be aware of the need to resolve grievances satisfactorily and
professionally.
The fundamental basis of organisational disciplinary and grievance procedures is that they must be explicitly clear and accessible
to all.
Part (a):
An official and correctly applied disciplinary procedure has six steps which should be followed in the correct order and applied
equitably.
The Informal Talk.
This is the first step. If the disciplinary matter is of a minor nature and the individual has had until this occasion a good record,
then an informal meeting can often resolve the issue.
Reprimand or Oral Warning.
Here the manager draws the attention of the employee to unsatisfactory behaviour, a repeat of which could lead to formal
disciplinary proceedings.
Official or Written Warning.
A written warning is a serious matter. It draws the attention of the offending employee to a serious breach of conduct and remains
a recorded document on the employee’s employment history.
Such written documents can be used as evidence if further action is taken, especially dismissal.
Suspension or Lay-off.
If an offence is of a serious nature, if the employee has repeated an earlier offence or if there have been repeated problems then
an employee may be suspended from work for a period of time without pay.
Demotion.
This is a situation where an employee is demoted to a lower salary or position within an organisation. This is a very serious step
to take and can be regarded as a form. of internal dismissal. This course of action can have negative repercussions because the
employee concerned will feel dissatisfied and such feelings can affect their own work and that of others.
Dismissal.
This is the ultimate disciplinary measure and should be used only in the most extreme cases. As with demotion, the dismissal of
a staff member can lead to wider dissatisfaction amongst the employees.
The employee may nominate a representative at any stage of the procedure, especially at the more serious stages.
第14题:
James is reporting the car accident to the police on the spot.
POLICE: Can you tell me what___1__ here
JAMES: Yes. I had a bad traffic accident. Look, my car looks like a squashed Coke can.
POLICE: Did you see the car before it hit you
JAMES: No, I didn't. That car was too __2___.
POLICE: Which lane were you in
JAMES: I don't remember.
POLICE: How fast were you__3___ then
JAMES: Less than 30 miles per hour.
POLICE: Which direction were you__4___ from And which direction were you heading
JAMES: I was heading from east to west.
POLICE: OK, please move your car off to the side of the road. We will check on it. Do you feel like you need an ambulance, sir
JAMES: No, I didn't get __5___. Thanks for your concern.
POLICE: No problem, sir.
第15题:
A. the man called the police
B. the man’s friend called the police
C. the police discovered the body of Miss Genovese on the street
D. two women who were at the scene reported the murder
第16题:
The father repeatedly __________ with the police officer to set his daughter free, holding firm to his belief that she was innocent.
A、argued
B、protested
C、angered
D、pleaded
第17题:
第18题:
第19题:
A police officer claimed he had attempted to()paying his fare.
Aavoid
Breject
Crefuse
Dneglect
第20题:
Damages to the goods were caused by heavy snow()transit.
第21题:
portions of his vessel's cargo were illegally impounded
longshoreman went on strike against the overtime
the vessel encountered heavy weather which might have caused some damages to her
a wreck of fishing boat was located on the voyage
第22题:
such
so
very
enough
第23题:
at
in
of
with