单选题A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive re

题目
单选题
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）
A

check for a faulty IDE cable

B

be sure that the DVD+R is formatted before using it

C

check for incompatible media

D

re-install the DVD burning software

相似考题

1.A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()A. Warn the userB. Report through proper channelsC. Wipe the driveD. Give the computer back to the user

2. A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is not compatible with the available IDE cables. It is determined that the client has purchased a SATA hard drive. Which of the following would the technician recommend as the BEST solution to this situation?（）A、Have the client purchase a SATA compatible system board.B、Have the client purchase a SATA to IDE conversion kit.C、Have the client return the drive and purchase an IDE compatible drive.D、Have the client purchase a SCSI to SATA conversion kit.

3.A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）A、Check if the user account is lockedB、Check group policyC、Check the drive for fragmentationD、Check NTFS permissions

4.A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()A. Remove network connectionsB. Remove the RAMC. Self ground on the computer caseD. Disconnect power to PC

更多“单选题A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive re”相关问题

  • 第1题：

    If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）

    • A、Add Hardware Wizard
    • B、Device Manager
    • C、Computer Management
    • D、Disk Management

    正确答案:D

  • 第2题：

    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）

    • A、Install a larger fan near the hard drive to cool the system.
    • B、Clean the drive with compressed air and continue to use it.
    • C、Remove and replace the drive.
    • D、Apply more thermal compound and reseat the drive.

    正确答案:C

  • 第3题：

    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

    • A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
    • B、Replace the CD/DVD drive.
    • C、Pry the tray open with a small， flat head screwdriver.
    • D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

    正确答案:D

  • 第4题：

    A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）

    • A、Tell the client that they will need to place another service call.
    • B、Ask the client if they would like to discuss their computer problems in more detail.
    • C、Tell the client that another technician will be sent out.
    • D、Inform the client that the problem will be resolved by the onsite technician at another time.

    正确答案:A

  • 第5题：

    A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?（）

    • A、USB 2.0
    • B、eSATA
    • C、CAT5
    • D、FireWire

    正确答案:B

  • 第6题：

    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

    • A、Remove network connections
    • B、Remove the RAM
    • C、Self ground on the computer case
    • D、Disconnect power to PC

    正确答案:D

  • 第7题：

    单选题
    A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）
    A

    Reboot the computer

    B

    Remove the drive and reinstall

    C

    Install the device driver

    D

    Flash the BIOS


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）
    A

    Install a larger fan near the hard drive to cool the system.

    B

    Clean the drive with compressed air and continue to use it.

    C

    Remove and replace the drive.

    D

    Apply more thermal compound and reseat the drive.


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）
    A

    Remove network connections

    B

    Remove the RAM

    C

    Self ground on the computer case

    D

    Disconnect power to PC


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
    A

    Check if the user account is locked

    B

    Check group policy

    C

    Check the drive for fragmentation

    D

    Check NTFS permissions


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）
    A

     backup the BIOS configuration to use later

    B

     install the BIOS update from a command prompt

    C

     create a bootable floppy and copy the BIOS update tools to the floppy

    D

     read the manufacturer’s guidelines and recommendations on installing the update


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）
    A

    Warn the user

    B

    Report through proper channels

    C

    Wipe the drive

    D

    Give the computer back to the user


    正确答案： B
    解析： 暂无解析

  • 第13题：

    A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）

    • A、 backup the BIOS configuration to use later
    • B、 install the BIOS update from a command prompt
    • C、 create a bootable floppy and copy the BIOS update tools to the floppy
    • D、 read the manufacturer’s guidelines and recommendations on installing the update

    正确答案:D

  • 第14题：

    A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer.  Which of the following would be the BEST way to partition the remainder of the hard drive without data loss？ （）

    • A、Add another hard drive and use that available space.
    • B、Run FDISK.
    • C、Use the Disk Management tool.
    • D、Back up all important data to an external drive then reformat the hard drive.

    正确答案:C

  • 第15题：

    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

    • A、Warn the user
    • B、Report through proper channels
    • C、Wipe the drive
    • D、Give the computer back to the user

    正确答案:B

  • 第16题：

    From which of the following locations can a technician map a drive?（）

    • A、System Properties
    • B、Help and Support Center
    • C、Add Hardware Wizard
    • D、My Computer

    正确答案:D

  • 第17题：

    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）

    • A、check for a faulty IDE cable
    • B、be sure that the DVD+R is formatted before using it
    • C、check for incompatible media
    • D、re-install the DVD burning software

    正确答案:C

  • 第18题：

    单选题
    A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?（）
    A

    The client does not support 802.11n

    B

    Incorrect frequency on the client is being used

    C

    Incorrect encryption on the AP

    D

    The client distance from the AP


    正确答案： B
    解析： 暂无解析

  • 第19题：

    单选题
    A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?（）
    A

    USB 2.0

    B

    eSATA

    C

    CAT5

    D

    FireWire


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is not compatible with the available IDE cables. It is determined that the client has purchased a SATA hard drive. Which of the following would the technician recommend as the BEST solution to this situation?（）
    A

    Have the client purchase a SATA compatible system board.

    B

    Have the client purchase a SATA to IDE conversion kit.

    C

    Have the client return the drive and purchase an IDE compatible drive.

    D

    Have the client purchase a SCSI to SATA conversion kit.


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    Mike, a technician, is installing a wireless router for a client. Which of the following is MOST important when installing a wireless router?（）
    A

    Location

    B

    DCPA

    C

    SSID

    D

    Number of client machines


    正确答案： A
    解析： 暂无解析

  • 第22题：

    单选题
    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）
    A

    check for a faulty IDE cable

    B

    be sure that the DVD+R is formatted before using it

    C

    check for incompatible media

    D

    re-install the DVD burning software


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）
    A

    Shutdown， restart and verify that the BIOS recognizes the drive and try again.

    B

    Replace the CD/DVD drive.

    C

    Pry the tray open with a small， flat head screwdriver.

    D

    Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）
    A

    Tell the client that they will need to place another service call.

    B

    Ask the client if they would like to discuss their computer problems in more detail.

    C

    Tell the client that another technician will be sent out.

    D

    Inform the client that the problem will be resolved by the onsite technician at another time.


    正确答案： C
    解析： 暂无解析

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