多选题A Laser printer keeps getting a "Memory Overflow" error when printing a particular document. Which three of the following are possible fixes？（）Areset the printer cableBreplace the toner cartridgeCdecrease the print resolutionDadd more RAM to the printe

第1题：

A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）

• A、Transfer roller
• B、Paper type
• C、Print head
• D、Fuser

第2题：

A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）

• A、The drum is faulty.
• B、The print buffer is full.
• C、The printer is out of toner.
• D、The fuser is faulty.

第3题：

Which of the following is a reason black toner is used in color printers？（）

• A、It decreases the print speed in color laser printers.
• B、It prevents moir patterns when printing color photographs.
• C、It reduces the cost per page when printing gray scale documents.
• D、It makes the color toner resistant to smudging when wet.

第4题：

A laser printer keeps printing out crumpled pages from the third tray. Which of the following is the MOST likely explanation?（）

• A、The pickup rollers need to be replaced.
• B、The paper is too wide for the tray.
• C、The toner cartridge is leaking.
• D、The pickup assembly is missing.

第5题：

Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）

• A、The printer will print according to specification.
• B、The printer will stop printing immediately.
• C、The printer will take longer to print.
• D、The printer will print blank sheets of paper

第6题：

When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）

• A、Print a test page from the Printer icon under the printers tab.
• B、Select the new printer as the default printer.
• C、Run the printhead alignment within the Tools folder of the printer.
• D、Ensure that the printer is set for bi-directional printing.

第7题：

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

• A、Run the calibration feature on the laser printer.
• B、Run a self-test image page from the printer.
• C、Clean the corona wire and return printer.
• D、Print a test page from a computer.

第8题：

A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）

• A、Feed roller gear is broken.
• B、Feed rollers are dirty.
• C、Fuser has overheated.
• D、Toner cartridge needs to be replaced.

第9题：

A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）

• A、Replace the printer ribbon.
• B、Replace the pickup assembly.
• C、Replace the fuser.
• D、Replace the print head.

第10题：

第11题：

第12题：

第13题：

Which of the following should be avoided when installing a laser printer?（）

• A、Surge protector
• B、UPS
• C、RJ-45 connector
• D、Toner

第14题：

Which of the following item colorizes the paper using a two-component laser printer？（）

• A、ribbon
• B、developer
• C、laser beam
• D、toner

第15题：

A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）

• A、Download manufacturer printer drivers
• B、Restart the printer spooler
• C、Check for Microsoft Windows updates
• D、Check Device Manager

第16题：

A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

• A、The printer fuser assembly needs to be replaced.
• B、The pickup rollers no longer have pickup grip.
• C、Something is stuck inside of the pickup assembly.
• D、The printer needs to have the toner cartridge replaced.

第17题：

A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？ （）

• A、Replace the toner cartridge.
• B、Recommend the use of smaller graphics.
• C、Check the amount of memory installed.
• D、Recommend connecting fewer users to the printer.

第18题：

Which of the following does an out-of-memory error indicate on a printer?（）

• A、A faulty memory module in the printer.
• B、A postscript print job has been sent to the printer.
• C、A large print job has been sent to the printer.
• D、The printer firmware needs to be updated.

第19题：

A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

• A、the distance between the spots.
• B、which paper tray was used to print the document.
• C、which driver was used to print the document.
• D、which application was used to print the document.

第20题：

A Laser printer keeps getting a "Memory Overflow" error when printing a particular document. Which three of the following are possible fixes？（）

• A、reset the printer cable
• B、replace the toner cartridge
• C、decrease the print resolution
• D、add more RAM to the printer
• E、reduce the RET（Resolution Enhancement Technology）

第21题：

A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）

• A、Damp towel
• B、Compressed air
• C、Alcohol wipe
• D、Computer vacuum

第22题：

第23题：