单选题A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）A IBM Ha

题目
单选题
A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）
A

IBM Hardware Standard Warranty

B

Techline

C

Tivoli Problem Resolution Manager（TPRM）

D

RTS

相似考题

1. What IBM resource helps to easily identify a business application that has been validated on IBM Systems？（） NOTE:// Solutions that are in this resource represent applications that enable IBM Systems and verify， through customer experience， installing and running in a customer location.A、IBM Standalone Solutions Configuration Tool （SSCT）B、IBM Server ProvenC、IBM System x Reference Sheets （xREF）D、IBM Sizing Guides

2.A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）A、The business partner was required to perform a TDA and failed to do soB、The business partner recommended a nonworking configurationC、The business partner did not support the customer correctlyD、The business partner failed to sell Remote Technical Support （RTS）

3.IBM ProtecTIER Appliance Edition v2.5 software loaded on the IBM TS7650 Appliance has beenenhanced to support the OpenStorage (OST) API with which of the following applications?（）A、EMC Networker B、Symantec NetBackup C、CommVault Simpana 9 D、eVault Backup Software

4.The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）A、I/T services and education to help with the implementation of the hardware and softwareB、A Supportline specialist to work directly with the customer to manage any issues that ariseC、The services required to move the currently installed applications from the competitor’s systems to the IBM systemsD、A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution

更多“单选题A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）A IBM Ha”相关问题

  • 第1题：

    A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）

    • A、Contact the IBM FTSS to replace the drive
    • B、Contact the IBM CSR or SSR to replace the drive
    • C、Order a replacement drive
    • D、Contact IBM Service

    正确答案:B

  • 第2题：

    A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）

    • A、IBM Hardware Standard Warranty
    • B、Techline
    • C、Tivoli Problem Resolution Manager（TPRM）
    • D、RTS

    正确答案:D

  • 第3题：

    A customer wants to deploy VMWare ESX on four-way Intel systems.  They are considering IBM and Dell.Which of the following is an advantage IBM has over the competition？（）

    • A、IBM provides optional Remote Technical Support for hardware， NOS， and VMWare.
    • B、The IBM xSeries EXA chipset has extensions to provide better efficiency for the VMFS file system.
    • C、IBM servers can address larger LUNs on SAN storage than Dell.
    • D、IBM provided VMWare with the majority of their internal drivers for ESX.

    正确答案:A

  • 第4题：

    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）

    • A、The customer used their IBM Customer Number
    • B、The customer has activated their base warranty
    • C、The customer purchased Remote Technical Support Servicepac
    • D、The customer escalated the issue to the Duty Manager

    正确答案:C

  • 第5题：

    A customer is running a number of non-IBM servers purchased two years ago and has settled on one of the new IBM xSeries servers as a migration path.  From the following options， which is the preferred migration path？（）

    • A、Copy the image of the non-IBM servers and copy that image to the IBM servers， then reboot the IBM servers.
    • B、Copy the image from the non-IBM servers with RDM and install them with IBM Director to the new IBM servers. Reboot the IBM servers.
    • C、Install a fresh operating system using ServerGuide， and then install the applications and copy the data from the old servers.
    • D、Install a fresh operating system on the IBM servers and then run ServerGuide on the IBM servers to migrate the applications and data to the IBM servers.

    正确答案:C

  • 第6题：

    A new customer wants to install a Power 750 in a warehouse location that has no local staff to support it. They are concerned about hardware support and would like to have the system notify IBM service if there is an issue.Which actions will address the customer concern?（）

    • A、Enable automatic problem reporting from smit
    • B、Use IVM to enable console mirroring to IBM Remote Support.
    • C、Use the HMC to enable reporting through Electronic Service Agent.
    • D、Enable Automatic Problem Reporting in ASMI using he embedded modem on the FSP.

    正确答案:C

  • 第7题：

    单选题
    A customer is looking at an Oracle eBusiness solution. They would like to know what hardware they will need for the solution. They have some preliminary information from Oracle, including hardware requirements and specifics for their environment. Which of the following should be done next?（）
    A

    Configure a 2 node x3950 X5 

    B

    Customer needs a System p server to support Oracle applications 

    C

    Download the Oracle eBusiness sizing questionnaire from IBM, fill out with customer and submit to IBM for System x sizing 

    D

    Configure a system that meets the minimum requirements


    正确答案： B
    解析： 暂无解析

  • 第8题：

    单选题
    Company.com has encountered a problem on the HMC， which requires access to the root shell on the HMC. Which of the following is necessary to access the root userid on the HMC？（）
    A

    Enable remote commands on the HMC Configuration menu,then use ssh to login to theHMC,enter su - root

    B

    Login to the HMC as hscpe and run pesh,using a temporary password from IBM Support,afterward， enter su - root

    C

    Login to the HMC as hscroot,then run pesh,using a temporary password from IBM Support, afterward,enter su - root

    D

    Enable remote commands on the HMC Configuration menu，then telnet in as hscroot,entersu - root


    正确答案： B
    解析： 暂无解析

  • 第9题：

    单选题
    A System p administrator is currently working on a problem with IBM Support. The administrator feels that their expectations are not being met on this problem.  What is the IBM recommended procedure to ensure that the request is handled appropriately （）
    A

    Request to change the severity to 1.

    B

    Request to speak to the Duty Manager.

    C

    Request to escalate the problem to development.

    D

    Call IBM Support again and restart the process


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）
    A

    The business partner was required to perform a TDA and failed to do so

    B

    The business partner recommended a nonworking configuration

    C

    The business partner did not support the customer correctly

    D

    The business partner failed to sell Remote Technical Support （RTS）


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A system has a TCPIP issue that is a known problem. The newest code from the support website has been downloaded to resolve the issue. Which of the following commands should be used to install the new code?（）
    A

    smitty install_commit

    B

    installp -ugV

    C

    installp -aX

    D

    instfix -all


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    A customer is running a number of non-IBM servers purchased two years ago and has settled on one of the new IBM xSeries servers as a migration path.  From the following options， which is the preferred migration path？（）
    A

    Copy the image of the non-IBM servers and copy that image to the IBM servers， then reboot the IBM servers.

    B

    Copy the image from the non-IBM servers with RDM and install them with IBM Director to the new IBM servers. Reboot the IBM servers.

    C

    Install a fresh operating system using ServerGuide， and then install the applications and copy the data from the old servers.

    D

    Install a fresh operating system on the IBM servers and then run ServerGuide on the IBM servers to migrate the applications and data to the IBM servers.


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A system has a TCPIP issue that is a known problem. The newest code from the support website has been downloaded to resolve the issue. Which of the following commands should be used to install the new code?（）

    • A、smitty install_commit
    • B、installp -ugV
    • C、installp -aX
    • D、instfix -all

    正确答案:C

  • 第14题：

    A customer currently buys HP ProLiant servers and EMC storage. The customer has encountered various problems getting certain servers to work with their storage.  Which of the following arguments can the Sales Specialist present to best position IBM？ （）

    • A、IBM’s ServerProven program is a reference that assures a customer of compatibility with specific third-party products.
    • B、IBM sells other vendors’ products and will test compatibility with the customer’s products. 
    • C、B IBM’s storage division regularly tests their products with other vendors’ server products.  
    • D、IBM’s server division regularly tests their products with other vendors’ storage products.

    正确答案:A

  • 第15题：

    A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）

    • A、IBM Techline
    • B、IBM Supportline
    • C、IBM Software Distribution
    • D、IBM Hardware Support

    正确答案:B

  • 第16题：

    A customer is looking at an Oracle eBusiness solution. They would like to know what hardware they will need for the solution. They have some preliminary information from Oracle, including hardware requirements and specifics for their environment. Which of the following should be done next?（）

    • A、Configure a 2 node x3950 X5 
    • B、Customer needs a System p server to support Oracle applications 
    • C、Download the Oracle eBusiness sizing questionnaire from IBM, fill out with customer and submit to IBM for System x sizing 
    • D、Configure a system that meets the minimum requirements

    正确答案:C

  • 第17题：

    Company.com has encountered a problem on the HMC， which requires access to the root shell on the HMC. Which of the following is necessary to access the root userid on the HMC？（）

    • A、Enable remote commands on the HMC Configuration menu,then use ssh to login to theHMC,enter su - root
    • B、Login to the HMC as hscpe and run pesh,using a temporary password from IBM Support,afterward， enter su - root
    • C、Login to the HMC as hscroot,then run pesh,using a temporary password from IBM Support, afterward,enter su - root
    • D、Enable remote commands on the HMC Configuration menu，then telnet in as hscroot,entersu - root

    正确答案:B

  • 第18题：

    单选题
    IBM ProtecTIER Appliance Edition v2.5 software loaded on the IBM TS7650 Appliance has beenenhanced to support the OpenStorage (OST) API with which of the following applications?（）
    A

    EMC Networker 

    B

    Symantec NetBackup 

    C

    CommVault Simpana 9 

    D

    eVault Backup Software


    正确答案： A
    解析： 暂无解析

  • 第19题：

    单选题
    A new customer wants to install a Power 750 in a warehouse location that has no local staff to support it. They are concerned about hardware support and would like to have the system notify IBM service if there is an issue.Which actions will address the customer concern?（）
    A

    Enable automatic problem reporting from smit

    B

    Use IVM to enable console mirroring to IBM Remote Support.

    C

    Use the HMC to enable reporting through Electronic Service Agent.

    D

    Enable Automatic Problem Reporting in ASMI using he embedded modem on the FSP.


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）
    A

    I/T services and education to help with the implementation of the hardware and software

    B

    A Supportline specialist to work directly with the customer to manage any issues that arise

    C

    The services required to move the currently installed applications from the competitor’s systems to the IBM systems

    D

    A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）
    A

    Contact the IBM FTSS to replace the drive

    B

    Contact the IBM CSR or SSR to replace the drive

    C

    Order a replacement drive

    D

    Contact IBM Service


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）
    A

    IBM Hardware Standard Warranty

    B

    Techline

    C

    Tivoli Problem Resolution Manager（TPRM）

    D

    RTS


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）
    A

    The customer used their IBM Customer Number

    B

    The customer has activated their base warranty

    C

    The customer purchased Remote Technical Support Servicepac

    D

    The customer escalated the issue to the Duty Manager


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    A customer needs both a database and application server to communicate over a network.  The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers.  How could a pSeries technical specialist best determine which type of network card is appropriate， without making an additional call to the customer？（）
    A

    Use an Inventory Services retrieval to show adapter features.

    B

    Retrieve previous eConfig proposals to see what others had shown.

    C

    Call the Account Executive to ask what the customer has used in the past.

    D

    Query the Supportline problem record database for the customer and LAN keyword matches.


    正确答案： B
    解析： 暂无解析

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