The customer used their IBM Customer Number
The customer has activated their base warranty
The customer purchased Remote Technical Support Servicepac
The customer escalated the issue to the Duty Manager
第1题:
A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take?()
第2题:
A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server. What would be the best strategy to win with an IBM solution?()
第3题:
A customer has 12 x445s and 20 x365s in their datacenter that are dedicated to production workloads. The customer wants to standardize on IBM Director as their Intel environment systems management platform. Which server platform is supported as a Director server?()
第4题:
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()
第5题:
The customer has agreed that the SAN proposal is the best solution for their budget. Howeverthey are still unsure of using such leading edge technology. Which item below would help themfeel more comfortable?()
第6题:
The customer currently has 20 servers with 1 TB of internal capacity on each server. The serverscommunicate over 10/100/1000 Ethernet. The customer would like to move to a shared storagesubsystem with Fibre Channel hard drives. Budget is a key issue for them. Which option wouldallow for the lowest cost to implement?()
第7题:
A customer is installing a new xSeries server into a Token-Ring environment. Where would the customer find the latest supported Token-Ring PCI adaptors for that server?()
第8题:
Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.
Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.
Introduce the IBM pSeries Unix product specialist to the account because IBM operating system (AIX) offers an open Unix solution.
Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.
第9题:
Contact the IBM FTSS to replace the drive
Contact the IBM CSR or SSR to replace the drive
Order a replacement drive
Contact IBM Service
第10题:
x3105
x3200
x3400
x3455
第11题:
Install an RSA II Slimline card on the IBM server and configure to send email alerts
Enable the IBM management option in Insight Manager
Install and configure a Director agent on the IBM server
Configure the systems management processor on the IBM server
第12题:
IBM Standalone Solutions Configuration Tool (SSCT)
IBM Server Proven
IBM System x Reference Sheets (xREF)
IBM Sizing Guides
第13题:
A pharmaceutical company has a requirement for 8.5 TB of usable storage for a new data center. The customer has multiple host applications running on Solaris, Windows 2003, HP-U/X, Linux, and IBM System i platforms. Which IBM System Storage DS8000 volume configuration providesthe best performance and highest availability for this customer()
第14题:
A customer is looking for a new file and print server and is considering a 2-socket Intel server with redundant power and hard disk that must fit in the current server rack. With 2U available in the rack, the customer is looking for the best price performance ratio. Which IBM server will fit the best for this customer?()
第15题:
A customer has a large HP Intel infrastructure and is actively managing these servers with Insight Manager. They recently purchased an IBM x346 server for a remote office database project. They do not want to run additional systems management software but require to be notified of PFA and hardware alerting on critical hardware components. Which of the following solutions would accomplish this?()
第16题:
An IBM Business Partner sells an IBM System Storage DS8700 to a customer. Who is responsible for the installation and set up of the storage server()
第17题:
A customer is looking at an Oracle eBusiness solution. They would like to know what hardware they will need for the solution. They have some preliminary information from Oracle, including hardware requirements and specifics for their environment. Which of the following should be done next?()
第18题:
A customer is searching for a new, small business server. The customer is standardized on AMD and does not want to place the new server in a rack. Which IBM server will best fit this customers requirement? ()
第19题:
Design the solution and present it confidently so the customer does not question it.
Design the solution and ensure the customer understands the unknowns with the new technology.
Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.
Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.
第20题:
Configure the box with RAID-1 and not RAID-5.
Disable Hyperthreading feature on the machine.
Ensure the Watchdog timers on the RSA-II are disabled.
Replace the Windows NTLDR file on the root partition from another copy of the Windows OS files.
第21题:
migration
collocation
compression
subfile backup
第22题:
x3250
x3200
x3650
x3400
第23题:
zSeries
pSeries
iSeries
iSeries with IXA Adapter