Direct the customer to the Installation Guide for each system to identify the power requirements.
Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.
第1题:
The pSeries technical specialist just finished reviewing the system configurations with the customer. The customer requested that many of the availability options,initially configured,be removed due to budgetary constraints. What should be done next?()
第2题:
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()
第3题:
A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer?()
第4题:
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information?()
第5题:
A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC (7315) cannot connect to the new server. How can the specialist help the customer?()
第6题:
Send a flyer on new p5-520.
Provide shipment delivery status.
Order a new system per the purchase order.
Retrieve and send a whitepaper on SCSI performance.
第7题:
The technical support specialist has completed a UNIX course at college.
The technical specialist has supported several similar projects and has earned an IBM AIX certification.
The technical support specialist’s company sells $3M of UNIX computer systems every year.
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
第8题:
Sales Manual
Announcement Letter
Site and Hardware Planning Information
Adapter, Devices, and Cable Information for Multiple Bus Systems
第9题:
Some Express Configurations limit the amount of maximum memory at order time.
The customer must meet minimum system requirements to obtain Express Configuration pricing.
The Express Configurations offer less than the maximum number of processors.
The Express Configurations are only offered through the QuickShip Program.
第10题:
Because additional systems would require more power receptacles
Because the customer may need to do additional facilities planning
Because the customer needs additional funding to cover the services
Because postponing the eventual discussion will likely lead to customer dissatisfaction
第11题:
HMC
DVD-ROM
Tape drive
Network switch
第12题:
Use an Inventory Services retrieval to show adapter features.
Retrieve previous eConfig proposals to see what others had shown.
Call the Account Executive to ask what the customer has used in the past.
Query the Supportline problem record database for the customer and LAN keyword matches.
第13题:
A customer needs both a database and application server to communicate over a network. The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers. How could a pSeries technical specialist best determine which type of network card is appropriate, without making an additional call to the customer?()
第14题:
A customer is ready to order a pSeries solution. However, the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next?()
第15题:
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern?()
第16题:
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment, how should the HMC be handled?()
第17题:
Service Processor
Service Director
Inventory Scout Services
Service Focal Point
第18题:
Remove the availability options,as requested, and place the systems on order.
Keep the availability options in the configurations and engage the pricer to provide deep discounting on the solution.
Remove the availability options and review the new configurations with the customer,highlighting the potential exposures.
Keep the availability options in the configurations, knowing that these options may prevent a critical situation in the future.
第19题:
Ask the customer to confirm which option is best for their environment.
Order the fibre channel option and purchase a converter later if necessary.
Order both SCSI and fibre channel adapters to cover both potential options.
Inform the customer that fibre channel was selected for performance reasons.
第20题:
Explain to the customer that they need an additional HMC for the POWER5 system.
Obtain a PO from the customer to purchase additional serial connections to the HMC.
Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.
Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
第21题:
Use eConfig to configure and validate each pSeries and p5 system.
Engage Advanced Technical Support to review any outstanding technical issues.
Confirm with the customer that the solution design meets their requirements.
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
第22题:
Recommend the customer call EMC.
Recommend the customer call IBM hardware support.
Recommend the customer contact SupportLine.
Recommend the customer re-creates the volume groups.
第23题:
Obtain buy-in and feedback from the customer.
First ask the client executive if financing has been arranged.
Plan the installation and rollout schedule before ordering.
Confirm that any additional requirements are handled by others.