单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）A Run the calibration feature on the laser printer.B Run a self-test

题目
单选题
A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）
A

Run the calibration feature on the laser printer.

B

Run a self-test image page from the printer.

C

Clean the corona wire and return printer.

D

Print a test page from a computer.

相似考题

1.A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）A. Restart the print job in the print queue.B. Print a test page from the printer properties.C. Run the Add Printer Wizard.D. Restart the print spooler service.

2.A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A、Replace the printer.B、Replace print head assembly.C、Clean the print head.D、Use a different brand of paper.

3.A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）A、fuserB、ozone filterC、transfer coronaD、primary corona

4.A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A、Download manufacturer printer driversB、Restart the printer spoolerC、Check for Microsoft Windows updatesD、Check Device Manager

更多“单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）A Run the calibration feature on the laser printer.B Run a self-test”相关问题

  • 第1题：

    Which of the following printers would be the BEST choice for printing on multi-part forms?（）

    • A、Impact printer
    • B、Thermal printer
    • C、Inkjet printer
    • D、Laser printer

    正确答案:A

  • 第2题：

    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).

    • A、Toner cartridge
    • B、Laser scanner
    • C、Formatter PCB
    • D、Pickup rollers
    • E、Fuser

    正确答案:A,E

  • 第3题：

    A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

    • A、Restart the print job in the print queue.
    • B、Print a test page from the printer properties.
    • C、Run the Add Printer Wizard.
    • D、Restart the print spooler service.

    正确答案:D

  • 第4题：

    When connecting a laser printer to a network for the first time， a technician should FIRST：（）

    • A、configure the network settings on the printer.
    • B、ensure the cable is set to TCP/IP.
    • C、enable the printer in the BIOS.
    • D、configure the printer as bi-directional in Windows.

    正确答案:A

  • 第5题：

    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

    • A、the distance between the spots.
    • B、which paper tray was used to print the document.
    • C、which driver was used to print the document.
    • D、which application was used to print the document.

    正确答案:A

  • 第6题：

    Which of the following should the technician do FIRST when removing a paper jam?（）

    • A、Open all the doors in the printer.
    • B、Clear the print queue.
    • C、Turn the printer off.
    • D、Take the printer offline.

    正确答案:C

  • 第7题：

    A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）

    • A、Replace the tray two paper sensor and run the printer self test.
    • B、Remove the tray two paper sensor and clean the printhead.
    • C、Check the tray two paper sensors for blockage and run the printer self test.
    • D、Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.

    正确答案:C

  • 第8题：

    单选题
    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）
    A

    Install new drivers on the computer.

    B

    Install a new ink cartridge.

    C

    Install a print head on the printer.

    D

    Remove the packing tape from the print head.


    正确答案： B
    解析： 暂无解析

  • 第9题：

    单选题
    A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
    A

    Replace the tray two paper sensor and run the printer self test.

    B

    Remove the tray two paper sensor and clean the printhead.

    C

    Check the tray two paper sensors for blockage and run the printer self test.

    D

    Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）
    A

    Replace the printer ribbon.

    B

    Replace the pickup assembly.

    C

    Replace the fuser.

    D

    Replace the print head.


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）
    A

    print head

    B

    fuser

    C

    injector

    D

    print nozzle


    正确答案： C
    解析： 暂无解析

  • 第12题：

    单选题
    A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）
    A

    fuser

    B

    ozone filter

    C

    transfer corona

    D

    primary corona


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）

    • A、print head
    • B、fuser
    • C、injector
    • D、print nozzle

    正确答案:A

  • 第14题：

    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）

    • A、Install new drivers on the computer.
    • B、Install a new ink cartridge.
    • C、Install a print head on the printer.
    • D、Remove the packing tape from the print head.

    正确答案:D

  • 第15题：

    When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）

    • A、Print a test page from the Printer icon under the printers tab.
    • B、Select the new printer as the default printer.
    • C、Run the printhead alignment within the Tools folder of the printer.
    • D、Ensure that the printer is set for bi-directional printing.

    正确答案:C

  • 第16题：

    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

    • A、Run the calibration feature on the laser printer.
    • B、Run a self-test image page from the printer.
    • C、Clean the corona wire and return printer.
    • D、Print a test page from a computer.

    正确答案:B

  • 第17题：

    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

    • A、Run the hard disk manufacturer’s diagnostic program
    • B、Re-image the drive
    • C、Replace the hard drive and load Windows
    • D、Ask the user diagnostic questions

    正确答案:D

  • 第18题：

    A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）

    • A、Remove and clean the fuser assembly with an alcohol based cleaner.
    • B、Install a maintenance kit and reset all page counts to zero.
    • C、Perform a full power cycle on the printer.
    • D、Clean the paper path with a damp cloth and canned air to remove any debris.

    正确答案:B

  • 第19题：

    A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）

    • A、Replace the printer ribbon.
    • B、Replace the pickup assembly.
    • C、Replace the fuser.
    • D、Replace the print head.

    正确答案:C

  • 第20题：

    单选题
    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）
    A

    Download manufacturer printer drivers

    B

    Restart the printer spooler

    C

    Check for Microsoft Windows updates

    D

    Check Device Manager


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take？ （）
    A

    Install new drivers on the computer.

    B

    Install a new ink cartridge.

    C

    Install a print head on the printer.

    D

    Remove the packing tape from the print head.


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）
    A

    Remove and clean the fuser assembly with an alcohol based cleaner.

    B

    Install a maintenance kit and reset all page counts to zero.

    C

    Perform a full power cycle on the printer.

    D

    Clean the paper path with a damp cloth and canned air to remove any debris.


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
    A

    Clean the toner cartridge.

    B

    Change the paper.

    C

    Replace the fuser.

    D

    Print a test page.


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）
    A

    Run the calibration feature on the laser printer.

    B

    Run a self-test image page from the printer.

    C

    Clean the corona wire and return printer.

    D

    Print a test page from a computer.


    正确答案： B
    解析： 暂无解析

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