单选题When connecting a laser printer to a network for the first time， a technician should FIRST：（）A configure the network settings on the printer.B ensure the cable is set to TCP/IP.C enable the printer in the BIOS.D configure the printer as bi-directional 

第1题：

A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）

• A、Replace the printer.
• B、Replace print head assembly.
• C、Clean the print head.
• D、Use a different brand of paper.

第2题：

When connecting a laser printer to a network for the first time， a technician should FIRST：（）

• A、configure the network settings on the printer.
• B、ensure the cable is set to TCP/IP.
• C、enable the printer in the BIOS.
• D、configure the printer as bi-directional in Windows.

第3题：

Which of the following should the technician do FIRST when removing a paper jam?（）

• A、Open all the doors in the printer.
• B、Clear the print queue.
• C、Turn the printer off.
• D、Take the printer offline.

第4题：

A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

• A、Printer driver
• B、Protocol stack
• C、Network connectivity
• D、Correct patch application

第5题：

You have a Web server named Server1 that runs Windows Server 2003 Service Pack 2 (SP2). You replace the network adapter. Users report that they are unable to access Server1. You need to ensure that users can access Server1. What should you do?（）

• A、From Network Connections, configure the Provider Order settings.
• B、From Network Connections, configure the Adapters and Bindings settings.
• C、From the Local Area Connection properties, configure the Internet Protocol (TCP/IP) settings.
• D、From the Local Area Connection properties, configure the File and Printer Sharing for Microsoft Networks settings.

第6题：

You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）

• A、Configure a roaming user profile for Stephen’s user account.
• B、Configure the server properties of the printer system folder to connect to the shared printer.
• C、Install the printer driver for the print device on the Windows NT workstation computer.
• D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.

第7题：

Your company has a main office and one branch office. The main office has a print server named Printer1. The branch office has a print server named Printer2. Printer1 manages 15 pritners and Printer2 manages seven pritners. You add Printer2 the Print Management console on Printer1. you need to send automatic notification when a printer is not availible.  What should you do（）？ 

• A、Configure an e-mail notification fo the printers with jobs printer filter
• B、Configure an e-mail notification for the printers not ready printer filter
• C、enable the show informational notifications for local printers option on both print servers
• D、enable the show informationa notificcations for network printers option on both print servers

第8题：

You work as a network administrator at ABC.com. The ABC.com network consists of a single domain named ABC.com. All servers on the ABC.com network have Windows Server 2012 R2 installed.The ABC.com network contains a network attached printer named HPNet01.You share HPNet01 from a server named ABC_SR02 and publish the printer in Active Directory. How would you ensure that members of a group named PrinterAdmin can manage HPNet01？（）

• A、You should enable Branch Office Direct Printing.
• B、You should configure the Printer defaults.
• C、You should share HPNet01 from a domain controller.
• D、You should configure the Security settings.

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第13题：

When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）

• A、Print a test page from the Printer icon under the printers tab.
• B、Select the new printer as the default printer.
• C、Run the printhead alignment within the Tools folder of the printer.
• D、Ensure that the printer is set for bi-directional printing.

第14题：

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

• A、Run the calibration feature on the laser printer.
• B、Run a self-test image page from the printer.
• C、Clean the corona wire and return printer.
• D、Print a test page from a computer.

第15题：

A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）

• A、Refill the cartridges
• B、Replace the toner
• C、Replace the network cable
• D、Calibrate the inkjet printer

第16题：

Cer-tech .com runs Terminal services on an Active Directory domain. As an administrator of Cer-tech .com， you configure the main office printer as the default printer on Terminal server. Cer-tech .com has astringent security policy which states that all the remote client computers must meet the followingrequirements： * The default printer on client computers must be the main office printer * Users must also be able to access their local printers during a terminal session To meet the companypolicy，you have to set a Group Policy Object by using the Terminal Services Printer Redirection template. What should you do to achieve this objective？（）

• A、In a session options， set the ’Do not set default client printer’ to default printer Enabled. Apply GPO to the Terminal Server
• B、Set the Terminal services option on print to default printer and disable Easy printer driver. Apply the GPO to the Terminal Server
• C、Apply the GPO to all the client computers and configure their printer options to Set default printer for office printer and local printers as user printers
• D、Configure Easy Printer driver and disable the first option. Apply the GPO to the Terminal Server

第17题：

On a Windows 2000 Professional computer， you run a shipping application that prints packing labels to a laser printer for every outgoing shipment， 24 hours per day. During peak hours， your company ships more than 1，000 packages per hour. You have just purchased a second identical laser printer to aid in printing. You want to configure the printers so that the jobs are load balanced. You connect the second laser printer to the computer. What must you do next？ （）

• A、Enable bi-directional support.
• B、Enable printer pooling.
• C、Configure print spooling.
• D、Configure print sharing.

第18题：

Your company has a main office and one branch office. The main office has a print server named printer1. The branch office has a print server named printer2. Printer1 manages 15 pritner1 and printer2 manages serve printers. You add printer2 the print management console on printer1. You need to send automatic notification when a printer is not available. What should you do?（）

• A、Configure an e-mail notification of the printers with jobs printer filter.
• B、Configure an e-mail notification of the printers not ready printer filter.
• C、Enable the show informational notifications for local printers option on both print servers.
• D、Enable the show informational notifications for network printers option on both print servers.

第19题：

Your network contains a server named Server1 that runs Windows Server 2003 Service Pack 2 (SP2). Server1 has a shared printer named Printer1. Users report that when they attempt to connect to Printer1 they receive the following error message: “The Server for ‘Color Laser 1000’ printer does not have the correct printer driver installed. If you want to search for the proper driver click OK. Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver.” On Server1, you can print a test page on Printer1. You need to ensure that when users connect to Printer1, the correct printer driver is installed. What should you do? （）

• A、Configure the printer to use the LPT1 local port.
• B、Configure Advanced settings in Printing Preferences.
• C、Add an additional driver from the properties of Printer1.
• D、Add the Allow Manage Printers permission to CREATOR OWNER.

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