单选题IBM remote support for hardware maintenance is required for several mission critical Power 595 servers. The data center is very security conscious and does not allow internet access.  How should an administrator configure outbound connectivity of Elect

题目
单选题
IBM remote support for hardware maintenance is required for several mission critical Power 595 servers. The data center is very security conscious and does not allow internet access.  How should an administrator configure outbound connectivity of Electronic Service Agent？（）
A

VPN

B

Modem

C

Private LAN

D

Pass-through systems

相似考题

1.By default, who is responsible for firmware and software updates of an SVC solution? ()A. the customerB. IBM customer engineerC. certified IBM Business PartnerD. IBM Maintenance and Technology Support organization

2.Which statement best describes what Cisco Smart Care Service provides?（）A、bundled technical support and maintenance for Cisco networksB、bundled, unlimited support with the purchase of any Cisco productC、technical support, maintenance, and monitoring to Cisco networksD、fee-based add-on support and tech-to-tech assistance for Cisco products

3.A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）A、The business partner was required to perform a TDA and failed to do soB、The business partner recommended a nonworking configurationC、The business partner did not support the customer correctlyD、The business partner failed to sell Remote Technical Support （RTS）

4. An IPCC Express 4.0 deployment requires support for 20 concurrently logged-in agents and three supervisors. The agents are split evenly across two remote sites. High Availability is required for this deployment, and the agents will be using IP Phone Agent as they use Citrix terminals. Silent monitoring and recording will be performed for agents at both sites. No historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.  How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）A、2  B、3  C、4D、5  E、6  F、Depends upon where the supervisors are located

更多“IBM remote support for hardware maintenance is required for ”相关问题

  • 第1题：

    A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）

    • A、IBM Hardware Standard Warranty
    • B、Techline
    • C、Tivoli Problem Resolution Manager（TPRM）
    • D、RTS

    正确答案:D

  • 第2题：

    What does the "allow performance information collection" button do in the Hardware Management Console （HMC） GUI？ （）

    • A、 It allows you to get inter partition reports， or cross partition performance activity.
    • B、 It will allow IBM remote technical support to get performance information from the machine.
    • C、 It is effective only on POWER6 and when Live Partition Mobility operations are planned.
    • D、 It will start standard performance monitoring tools when an LPAR boots up， the output will be saved to the /etc/perf directory by default.

    正确答案:A

  • 第3题：

    A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）

    • A、IBM Techline
    • B、IBM Supportline
    • C、IBM Software Distribution
    • D、IBM Hardware Support

    正确答案:B

  • 第4题：

    A customer has a large HP Intel infrastructure and is actively managing these servers with Insight Manager.  They recently purchased an IBM x346 server for a remote office database project.  They do not want to run additional systems management software but require to be notified of PFA and hardware alerting on critical hardware components.  Which of the following solutions would accomplish this？（）

    • A、Install an RSA II Slimline card on the IBM server and configure to send email alerts
    • B、Enable the IBM management option in Insight Manager
    • C、Install and configure a Director agent on the IBM server
    • D、Configure the systems management processor on the IBM server

    正确答案:A

  • 第5题：

    Which of the following IBM solutions protect system operations from a hardware failure by automatically moving services from a failing system to another system？（）

    • A、eServer ClusterProven Program
    • B、Parallel System Support Program
    • C、Tivoli Disaster Recovery Manager
    • D、High Availability Cluster Multi-Processing

    正确答案:D

  • 第6题：

    IBM remote support for hardware maintenance is required for several mission critical Power 595 servers. The data center is very security conscious and does not allow internet access. How should an administrator configure outbound connectivity of Electronic Service Agent？（）

    • A、VPN
    • B、Modem
    • C、Private LAN
    • D、Pass-through systems

    正确答案:B

  • 第7题：

    What is the IBM tool used to configure the IBM System Storage DS5000 system？（）

    • A、DS Storage Manager
    • B、Tivoli Storage Manager
    • C、Remote Support Manager
    • D、Tivoli Provisioning Manager

    正确答案:A

  • 第8题：

    单选题
    A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）
    A

    IBM Hardware Standard Warranty

    B

    Techline

    C

    Tivoli Problem Resolution Manager（TPRM）

    D

    RTS


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    Which of the following are benefits of the IBM Sizing Guide？ （）
    A

    Available worldwide

    B

    Up-to-date hardware selection

    C

    Wide range of support at no cost

    D

    All of the above


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    A new customer wants to install a Power 750 in a warehouse location that has no local staff to support it. They are concerned about hardware support and would like to have the system notify IBM service if there is an issue.Which actions will address the customer concern?（）
    A

    Enable automatic problem reporting from smit

    B

    Use IVM to enable console mirroring to IBM Remote Support.

    C

    Use the HMC to enable reporting through Electronic Service Agent.

    D

    Enable Automatic Problem Reporting in ASMI using he embedded modem on the FSP.


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    An IBM System Storage DS8700 is being installed at a global corporation’s headquarters location. The storage must be available worldwide. A great deal of coordination is required to schedule this implementation across the corporation.  Who is best positioned to fill the role of implementation resource coordinator（）
    A

    IBM Service Support Representative

    B

    IBM Advanced Technical Support Representative

    C

    IBM Field Technical Support Representative

    D

    IT Manager of the customer


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    A large customer location world-wide needs to remotely update UEFI Firmware on their systems. Which function of IBM System Director will help this customer？（）
    A

    Automation Manager

    B

    Update Manager

    C

    System Maintenance and Update Tool

    D

    Service and Support Manager


    正确答案： C
    解析： 暂无解析

  • 第13题：

    By default, who is responsible for firmware and software updates of an SVC solution? （）

    • A、the customer
    • B、IBM customer engineer
    • C、certified IBM Business Partner
    • D、IBM Maintenance and Technology Support organization

    正确答案:A

  • 第14题：

    A customer wants to deploy VMWare ESX on four-way Intel systems.  They are considering IBM and Dell.Which of the following is an advantage IBM has over the competition？（）

    • A、IBM provides optional Remote Technical Support for hardware， NOS， and VMWare.
    • B、The IBM xSeries EXA chipset has extensions to provide better efficiency for the VMFS file system.
    • C、IBM servers can address larger LUNs on SAN storage than Dell.
    • D、IBM provided VMWare with the majority of their internal drivers for ESX.

    正确答案:A

  • 第15题：

    The account executive is asking about post-sales support for a new p5 HMC.  They need the pSeries technical specialist to configure an HMC with software support for the customer.  Which of the following should the specialist include in the configuration？（）

    • A、Supportline
    • B、ServiceSuite
    • C、Software Maintenance Agreement （SWMA）
    • D、Machine Control Program Remote Support Agreement （MCPRSA）

    正确答案:D

  • 第16题：

    An IBM System Storage DS8300 is being installed at a global corporation’s headquarter location. The storage must be available worldwide. A great deal of coordination is required to schedule this implementation across the corporation. Who is best positioned to fill the role of implementation resource coordinator（）

    • A、IBM Service Support Representative
    • B、IBM Advanced Technical Support Representative
    • C、IBM Field Technical Support Representative
    • D、customer IT Manager

    正确答案:D

  • 第17题：

    What are features and benefits of Remote Support Manager？（） 1.Built in firewall  2.Runs on Linux and Windows servers 3.Collect support data  4.Allow remote maintenance  5.Can support up to 50 DS5000/DS4000/DS3000 storage servers  6.Minimum annual fee

    • A、1，2 and 5
    • B、1，5 and 6
    • C、2，3 and 6
    • D、1，4 and 5

    正确答案:D

  • 第18题：

    A customer is installing a new xSeries server into a Token-Ring environment.  Where would the customer find the latest supported Token-Ring PCI adaptors for that server？（）

    • A、IBM ServerProven hardware website
    • B、IEEE Proven website
    • C、IBM PartnerWorld website
    • D、3Com Support website

    正确答案:A

  • 第19题：

    Company.com has encountered a problem on the HMC， which requires access to the root shell on the HMC. Which of the following is necessary to access the root userid on the HMC？（）

    • A、Enable remote commands on the HMC Configuration menu,then use ssh to login to theHMC,enter su - root
    • B、Login to the HMC as hscpe and run pesh,using a temporary password from IBM Support,afterward， enter su - root
    • C、Login to the HMC as hscroot,then run pesh,using a temporary password from IBM Support, afterward,enter su - root
    • D、Enable remote commands on the HMC Configuration menu，then telnet in as hscroot,entersu - root

    正确答案:B

  • 第20题：

    单选题
    By default, who is responsible for firmware and software updates of an SVC solution? （）
    A

    the customer

    B

    IBM customer engineer

    C

    certified IBM Business Partner

    D

    IBM Maintenance and Technology Support organization


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）
    A

    The business partner was required to perform a TDA and failed to do so

    B

    The business partner recommended a nonworking configuration

    C

    The business partner did not support the customer correctly

    D

    The business partner failed to sell Remote Technical Support （RTS）


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    What does the "allow performance information collection" button do in the Hardware Management Console （HMC） GUI？ （）
    A

     It allows you to get inter partition reports， or cross partition performance activity.

    B

     It will allow IBM remote technical support to get performance information from the machine.

    C

     It is effective only on POWER6 and when Live Partition Mobility operations are planned.

    D

     It will start standard performance monitoring tools when an LPAR boots up， the output will be saved to the /etc/perf directory by default.


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）
    A

    I/T services and education to help with the implementation of the hardware and software

    B

    A Supportline specialist to work directly with the customer to manage any issues that arise

    C

    The services required to move the currently installed applications from the competitor’s systems to the IBM systems

    D

    A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution


    正确答案： C
    解析： 暂无解析

  • 第24题：

    单选题
    A customer wants to deploy VMWare ESX on four-way Intel systems.  They are considering IBM and Dell.Which of the following is an advantage IBM has over the competition？（）
    A

    IBM provides optional Remote Technical Support for hardware， NOS， and VMWare.

    B

    The IBM xSeries EXA chipset has extensions to provide better efficiency for the VMFS file system.

    C

    IBM servers can address larger LUNs on SAN storage than Dell.

    D

    IBM provided VMWare with the majority of their internal drivers for ESX.


    正确答案： B
    解析： 暂无解析

相关内容