多选题What are three benefit that the Smart Business Architecture provides to customers?()Aenables efficient customer serviceeffctivenessBcreatesA more informed management.Cautomatically matches customer needs to solutionsDprovides anempowered fronline workf

题目
多选题
What are three benefit that the Smart Business Architecture provides to customers?()
A

enables efficient customer serviceeffctiveness

B

createsA more informed management.

C

automatically matches customer needs to solutions

D

provides anempowered fronline workforce

E

generates customer-specific configurations

F

provides an ROI analysis for decision-makers


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更多“多选题What are three benefit that the Smart Business Architecture provides to customers?()Aenables efficient customer serviceeffctivenessBcreatesA more informed management.Cautomatically matches customer needs to solutionsDprovides anempowered fronline workf”相关问题
  • 第1题:

    If A small business customer has more sophisticated needs, which Cisco router portfolio would be the best choice?()

    • A、integrated services routers
    • B、small business routers
    • C、7000 series routers
    • D、small business pro routers

    正确答案:A

  • 第2题:

    What two are elements of the operational-efficiency Business Challenge?()

    • A、Do More with less
    • B、Improve Business Processes
    • C、Provide Flexible Channel and Delivery Options
    • D、Offer Enhanced Customer Service

    正确答案:A,B

  • 第3题:

    What are three current business factors that are influencing customer decisions in making technology investments?()

    • A、return on investment
    • B、competitiveness
    • C、number of product features
    • D、day one costs
    • E、regulation
    • F、availability of budget

    正确答案:A,D,F

  • 第4题:

    What are two components of the Discovery Guide in the Cisco sales approach?()

    • A、calculating the customer's businessneed priorities
    • B、recommending a business needs-based solution
    • C、ranking customer business needs
    • D、probing more deeply into the customer's business challenges

    正确答案:C,D

  • 第5题:

    A customer has a combination of fifteen Windows file servers with direct attached storage and three Power Systems with AIX database servers SAN attached to a DS4700.  They would like to upgrade and plan for 40 TB capacity.  The customer needs to move to a more scalable storage system to include all servers.Which of the following would be most appropriate to ask first?()

    • A、What are the plans for Disaster Recovery? 
    • B、What are the plans for data migration? 
    • C、Would iSCSI meet your needs? 
    • D、How much space is available in the current storage systems?

    正确答案:B

  • 第6题:

    多选题
    Which three business requirements development activities are performed in the prepare phase before creating a technology strategy? ()
    A

    identifying and assessing customer business requirements

    B

    documenting and categorizing customer business requirements in terms of performance, availability, capacity and security

    C

    producing a documented technology strategy

    D

    creating a bill of materials

    E

    presenting documented business requirements to a customer and having the customer validate them

    F

    completing a site survey


    正确答案: F,D
    解析: 暂无解析

  • 第7题:

    多选题
    which three are current small business needs for technology investements?()
    A

    minimize network investments

    B

    reduce reliance on technology

    C

    plan for today

    D

    be more productive

    E

    work from anywhere

    F

    serve customers better


    正确答案: A,C
    解析: 暂无解析

  • 第8题:

    单选题
    If A small business customer has more sophisticated needs, which Cisco router portfolio would be the best choice?()
    A

    7000 series routers

    B

    integrated services routers

    C

    small business pro routers

    D

    small business routers


    正确答案: B
    解析: 暂无解析

  • 第9题:

    单选题
    Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer?()
    A

     identifying what a customer requires from a proposed solution

    B

     analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirements

    C

     determining what end-user training a customer requires

    D

     addressinga customer s physical requirements


    正确答案: A
    解析: 暂无解析

  • 第10题:

    多选题
    What are three benefit that the Smart Business Architecture provides to customers?()
    A

    enables efficient customer serviceeffctiveness

    B

    createsA more informed management.

    C

    automatically matches customer needs to solutions

    D

    provides anempowered fronline workforce

    E

    generates customer-specific configurations

    F

    provides an ROI analysis for decision-makers


    正确答案: C,D
    解析: 暂无解析

  • 第11题:

    单选题
    If A small business customer has more sophisticated needs, which Cisco router portfolio would be the best choice?()
    A

    integrated services routers

    B

    small business routers

    C

    7000 series routers

    D

    small business pro routers


    正确答案: B
    解析: 暂无解析

  • 第12题:

    多选题
    What two are elements of the operational-efficiency Business Challenge?()
    A

    Do More with less

    B

    Improve Business Processes

    C

    Provide Flexible Channel and Delivery Options

    D

    Offer Enhanced Customer Service


    正确答案: C,D
    解析: 暂无解析

  • 第13题:

    You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer?()

    • A、 finding out what a customer requires from a proposed solution
    • B、 analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirements
    • C、 finding out what end-user training a customer requires
    • D、 finding out a customer’s physical requirements

    正确答案:B

  • 第14题:

    Which three business requirements development activities are performed in the prepare phase before creating a technology strategy? ()

    • A、 identifying and assessing customer business requirements
    • B、 documenting and categorizing customer business requirements in terms of performance, availability, capacity and security
    • C、 producing a documented technology strategy
    • D、 creating a bill of materials
    • E、 presenting documented business requirements to a customer and having the customer validate them
    • F、 completing a site survey

    正确答案:A,B,E

  • 第15题:

    Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer? Select exactly 1 answer(s) from the following:()。

    • A、identifying what a customer requires from a proposed solution
    • B、analyzes the customers business requirements and recommends the appropriate Cisco technologies to meet business requirements
    • C、determining what end-user training a customer requires
    • D、addressing a customer’s physical requirements

    正确答案:B

  • 第16题:

    What are three benefit that the Smart Business Architecture provides to customers?()

    • A、enables efficient customer serviceeffctiveness
    • B、provides anempowered fronline workforce
    • C、createsA more informed management.
    • D、generates customer-specific configurations
    • E、automatically matches customer needs to solutions
    • F、provides an ROI analysis for decision-makers

    正确答案:A,B,D

  • 第17题:

    A customer has a combination of fifteen Windows file servers with direct attached storage and three Power Systems with AIX database servers SAN attached to a DS4700. They would like to upgrade and plan for 40 TB capacity. The customer needs to move to a more scalable storage system to include all servers. Which of the following would be most appropriate to ask first?()

    • A、What are Disaster Recoveryplans
    • B、What are plans for datamigration
    • C、What storage system space isavailable
    • D、DoesiSCSI meet the needs

    正确答案:B

  • 第18题:

    多选题
    What are three current business factors that are influencing customer decisions in making technology investments?()
    A

    number of product features

    B

    return on investment

    C

    competitiveness

    D

    regulation

    E

    day one costs

    F

    availability of budget


    正确答案: B,A
    解析: 暂无解析

  • 第19题:

    问答题
    Practice 3  “Mini presentations”—about 6 minutes  In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.  A: WHAT IS IMPORTANT WHEN...?  Selecting staff for overseas training:  ● Work experience  ● Command of the language of the target country  ●...  B: WHAT IS IMPORTANT WHEN...?  Conducting a market analysis:  ● Targeted customers/clients  ● Comparison with major competitors  ●…  C: WHAT IS IMPORTANT WHEN...?  Aiming to improve customer service:  ● Finding out customer needs  ● Dealing with complaints efficiently  ●…

    正确答案: 【参考范例】
    If you choose A:
    When selecting staff for overseas training, their work performance must be taken into consideration. Selecting staff members with outstanding work performance for overseas   training will set a good example for other staff members, which may encourage them to   improve their work performance.
    Moreover, it is also very important to consider their command of the language of the target country when selecting staff for overseas training. Staff members with a good command of the language of the target country will be able to understand instructions given by the overseas trainer well enough, participate in all training activities without language barrier, and communicate with the trainer or other trainees freely.
    If you choose B:
    When conducting a market analysis, it is very necessary to analyze the targeted customers/clients. This analysis may include collection and analysis of information about the targeted customers/clients in terms of gender , range of age, likes and dislikes and average income.
    Furthermore, it helps to make a comparison with major competitors providing same or similar products/services.  There are several aspects that may be compared, for instance, financial strength, cost efficiency, impact of advertising, product/service range and special features of products/services.
    If you choose C:
    When aiming to improve customer service, first of all we should find out customer needs. Different approaches can be taken to collect information concerning customer needs, for example, designing a questionnaire for collecting most information, training a team for collecting and analyzing the information, etc.
    In addition, dealing with complaints efficiently is also very important, which can be done in a variety of ways.
    We may set up a hot line for customers to make complaints and train a team for handling customer complaints. The members of the team should be patient, enthusiastic and have good telephone manners and interpersonal skills.
    It means a lot that every complaint is dealt with seriously by the team and the customer who makes a complaint is always informed of the final result.
    It is advisable that a record of all complaints made by customers and how they have been dealt with be kept so that effective ways can be suggested as for how to deal with these complaints.
    解析: 暂无解析

  • 第20题:

    多选题
    What are the three partner benefits of service contracts?()
    A

    renews automatically for the lifetime of the product

    B

    eliminates network problems

    C

    generate recurring revenue

    D

    helps customers speed architectural planning and design

    E

    produces higher margins than product sales along

    F

    strengthens customer loyalty


    正确答案: A,B
    解析: 暂无解析

  • 第21题:

    多选题
    What are three benefit that the Smart Business Architecture provides to customers?()
    A

    enables efficient customer serviceeffctiveness

    B

    provides anempowered fronline workforce

    C

    createsA more informed management.

    D

    generates customer-specific configurations

    E

    automatically matches customer needs to solutions

    F

    provides an ROI analysis for decision-makers


    正确答案: D,C
    解析: 暂无解析

  • 第22题:

    多选题
    What are three of the attributes sought in a target customer for Cisco Smart Foundation services?()
    A

    fewer than 250 network users

    B

    skilled on-site customer IT staff

    C

    network is not mission-critical to business

    D

    50 or fewer network devices

    E

    comprehensive network-wide support requirements

    F

    network is considered mission-critical


    正确答案: F,A
    解析: 暂无解析

  • 第23题:

    单选题
    You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer?()
    A

     finding out what a customer requires from a proposed solution

    B

     analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirements

    C

     finding out what end-user training a customer requires

    D

     finding out a customer’s physical requirements


    正确答案: C
    解析: 暂无解析

  • 第24题:

    多选题
    What are two components of the Discovery Guide in the Cisco sales approach?()
    A

    calculating the customer's businessneed priorities

    B

    recommending a business needs-based solution

    C

    ranking customer business needs

    D

    probing more deeply into the customer's business challenges


    正确答案: A,D
    解析: 暂无解析