单选题Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A telepresenceB messagingC conferencingD customer careE ip communications

题目
单选题
Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）
A

telepresence

B

messaging

C

conferencing

D

customer care

E

ip communications

相似考题

1.You are developing a Windows Communication Foundation (WCF) service. The service operation takes a customer number as the only argument and returns information about the customer. The service requires a security token in the header of the message. You need to create a message contract for the service.Which code segment should you use?（）A.B.C.D.

2.资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever. A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line. Think fast or drop the ball When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours. Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms. Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！How many people first turn to on-line channels when they seek customer service?A.C D.D

3. Which of the following technologies would an Internet Service Provider use to support overlapping  customer VLAN ID’s over transparent LAN services？ （）A、 802.1q tunnelingB、 ATMC、 SDHD、 IP Over Optical NetworkingE、 ISL

4.Which Cisco collaboration product line will reduce TCO. Improve the user experience and productivity, and increase business relevance?()A.customer careB.conferencingC.messagingD.telepresenceE.IP communications

参考答案和解析
正确答案： E
解析： 暂无解析
更多“单选题Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）A telepresenceB messagingC conferencingD customer careE ip communications”相关问题

  • 第1题：

    Which Cisco collaboration product line will reduce TCO. Improve the user experience and productivity, and increase business relevance?（）

    • A、customer care
    • B、conferencing
    • C、messaging
    • D、telepresence
    • E、IP communications

    正确答案:B

  • 第2题：

    Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports（）

    • A、Maintain
    • B、Deploy
    • C、Operate
    • D、Optimize

    正确答案:C

  • 第3题：

    You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）

    • A、 finding out what a customer requires from a proposed solution
    • B、 analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirements
    • C、 finding out what end-user training a customer requires
    • D、 finding out a customer’s physical requirements

    正确答案:B

  • 第4题：

    Which of these is a phase of Cisco Lifecycle Service？（）

    • A、site readiness assessment
    • B、business requirements development
    • C、design
    • D、site survey
    • E、customer education

    正确答案:C

  • 第5题：

    Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）

    • A、telepresence
    • B、messaging
    • C、conferencing
    • D、customer care
    • E、ip communications

    正确答案:D

  • 第6题：

    Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions（）

    • A、Present an Overview of the Design
    • B、Conduct Administrator and End-User Trainging
    • C、Customer Educations
    • D、Proof of concept

    正确答案:C

  • 第7题：

    Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）

    • A、ip communications
    • B、conferencing
    • C、customer care
    • D、telepresence
    • E、messaging

    正确答案:C

  • 第8题：

    单选题
    Which service component includes preparing for the Cisco Unified Communications customer demonstrations and presenting an overview of the applicable solutions（）
    A

    Present an Overview of the Design

    B

    Conduct Administrator and End-User Trainging

    C

    Customer Educations

    D

    Proof of concept


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？（）
    A

     identifying what a customer requires from a proposed solution

    B

     analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirements

    C

     determining what end-user training a customer requires

    D

     addressinga customer s physical requirements


    正确答案： A
    解析： 暂无解析

  • 第10题：

    单选题
    You are Cisco Channel Partner Account Manager. Which service component within the preparephase recommends the appropriate technology strategy to address a business requirement of the customer？（）
    A

     finding out what a customer requires from a proposed solution

    B

     analyzes the customer’s business requirements and recommends the appropriate Cisco technologies to meet business requirements

    C

     finding out what end-user training a customer requires

    D

     finding out a customer’s physical requirements


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports（）
    A

    Maintain

    B

    Deploy

    C

    Operate

    D

    Optimize


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    Which capability do Cisco RFID-Ready Networks support？（）
    A

     retrieval and processing of information for tagged terns across an enterprise

    B

     access to enterprise networks from different service areas

    C

     standards-based communications for multiple media types

    D

     extensive functionality for large enterprises primarily fitted with optical networking


    正确答案： A
    解析： 暂无解析

  • 第13题：

    Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer？（）

    • A、 identifying what a customer requires from a proposed solution
    • B、 analyzes the customer s business requirements and recommends the appropriate Cisco technologies to meet business requirements
    • C、 determining what end-user training a customer requires
    • D、 addressinga customer s physical requirements

    正确答案:B

  • 第14题：

    Which optimize phase service component assesses the current state of the network management infrastructure of a customer to identity issues and opportunities that lead to recommendations for improving the ability to manage their Cisco Unified Communications system（）

    • A、Deployment Assessment
    • B、Technology Assessment
    • C、Security Assessment
    • D、Operations Assessment

    正确答案:D

  • 第15题：

    Which two of the following activities are included in the Cisco Unified Communications project closeout（）

    • A、Complete Ongoing Support Handoff Materials
    • B、Prepare for Handoff Meeting
    • C、Update Leading Practices
    • D、Obtain Customer Satisfaction Feedback

    正确答案:C,D

  • 第16题：

    Which two benefits does Cisco Unified CallConnector provide to customer communications?（）

    • A、status of coworkers before placing a call
    • B、Connect feature in Communications Manager Express
    • C、IM contacts imported to an IP Phone
    • D、click-to-dial access only for WebEx meetings
    • E、Screen Pops for incoming calls

    正确答案:A,E

  • 第17题：

    Which capability do Cisco RFID-Ready Networks support？（）

    • A、 retrieval and processing of information for tagged terns across an enterprise
    • B、 access to enterprise networks from different service areas
    • C、 standards-based communications for multiple media types
    • D、 extensive functionality for large enterprises primarily fitted with optical networking

    正确答案:A

  • 第18题：

    Which Cisco collaboration product line will reduce TCO. Improve the user experience and productivity, and increase business relevance?（）

    • A、customer care
    • B、messaging
    • C、IP communications
    • D、telepresence
    • E、conferencing

    正确答案:E

  • 第19题：

    单选题
    Which implement phase service component consists of explaining the benefits and limitations of purchased support options to a customer and ensuring that the customer understands operational processes and responsibilities？ Select exactly 1 answer（s） from the following：（）。
    A

    Staging and System Migration

    B

    Post Implementation Support Handoff Meeting

    C

    Detailed Design Development

    D

    Staff Training


    正确答案： B
    解析： 暂无解析

  • 第20题：

    单选题
    Which optimize phase service component assesses the current state of the network management infrastructure of a customer to identity issues and opportunities that lead to recommendations for improving the ability to manage their Cisco Unified Communications system（）
    A

    Deployment Assessment

    B

    Technology Assessment

    C

    Security Assessment

    D

    Operations Assessment


    正确答案： A
    解析： 暂无解析

  • 第21题：

    多选题
    Which two benefits does Cisco Unified CallConnector provide to customer communications?（）
    A

    status of coworkers before placing a call

    B

    Connect feature in Communications Manager Express

    C

    IM contacts imported to an IP Phone

    D

    click-to-dial access only for WebEx meetings

    E

    Screen Pops for incoming calls


    正确答案： B,A
    解析： 暂无解析

  • 第22题：

    单选题
    Which of the following technologies would an Internet Service Provider use to support overlapping  customer VLAN ID’s over transparent LAN services？ （）
    A

     802.1q tunneling

    B

     ATM

    C

     SDH

    D

     IP Over Optical Networking

    E

     ISL


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    Which cisco collaboration service will encourage true customer intimacy by quickly and proactively connecting people with the information, expertise and support that they need?（）
    A

    ip communications

    B

    conferencing

    C

    customer care

    D

    telepresence

    E

    messaging


    正确答案： C
    解析： 暂无解析

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