Open all the doors in the printer.
Clear the print queue.
Turn the printer off.
Take the printer offline.
第1题:
A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?()
第2题:
A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?()
第3题:
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
第4题:
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
第5题:
Which of the following should the technician do FIRST when removing a paper jam?()
第6题:
A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? ()
第7题:
Printer driver
Protocol stack
Network connectivity
Correct patch application
第8题:
Replace the tray two paper sensor and run the printer self test.
Remove the tray two paper sensor and clean the printhead.
Check the tray two paper sensors for blockage and run the printer self test.
Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
第9题:
Install new drivers on the computer.
Install a new ink cartridge.
Install a print head on the printer.
Remove the packing tape from the print head.
第10题:
Remove and clean the fuser assembly with an alcohol based cleaner.
Install a maintenance kit and reset all page counts to zero.
Perform a full power cycle on the printer.
Clean the paper path with a damp cloth and canned air to remove any debris.
第11题:
Feed roller gear is broken.
Feed rollers are dirty.
Fuser has overheated.
Toner cartridge needs to be replaced.
第12题:
The printer will print according to specification.
The printer will stop printing immediately.
The printer will take longer to print.
The printer will print blank sheets of paper
第13题:
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()
第14题:
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take? ()
第15题:
When connecting a laser printer to a network for the first time, a technician should FIRST:()
第16题:
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem?()
第17题:
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()
第18题:
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()
第19题:
Install new drivers on the computer.
Install a new ink cartridge.
Install a print head on the printer.
Remove the packing tape from the print head.
第20题:
Power cycle the printer
Print a test page
Remove all the paper trays and restart the printer
Remove and replace the roller
第21题:
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
第22题:
Replace the printer.
Replace print head assembly.
Clean the print head.
Use a different brand of paper.
第23题:
Cycle the power on the network printer.
Verify the network cable is connected to the printer.
Reinstall the printer driver.
Restart the print spooler service.