Set the clear password jumper on the motherboard
Enter the BIOS setup and select the clear password setting
Remove the power cord from the power supply and then plug it back in
Power cycle the PC
Remove the CMOS battery for 15 minutes
第1题:
A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?()
第2题:
A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?()
第3题:
Which of the following commands would a technician use to view the active applicationconnections on a local PC to the network?()
第4题:
A technician who separated two departments using VLANs now discovers that the VLANs cannot communicate with each other. Which of the following does the technician need to enable communication between the VLANs?()
第5题:
Which of the following will allow Karen, a technician, to determine if the correct voltages are reaching the computer components? (Select TWO).()
第6题:
A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?()
第7题:
A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?()
第8题:
A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()
第9题:
Set the drive up as basic
Format the drive to FAT32
Install a second hard drive
Set the drive as dynamic
第10题:
Allow the user to continue working
Check for viruses
Re-image the hard drive
Document time/date for later reference
Prevent users from accessing the PC
Turn off PC
第11题:
Port spanning
VLAN concentrator
Firewall
Router
第12题:
Pull the CMOS battery.
Pull the 20/24 pin connector from the main board.
Short the reset circuit near the RAM.
Use the appropriate jumper on main board.
Use the reset button on the front panel.
第13题:
A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?()
第14题:
A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?() (Select TWO).
第15题:
An administrator is setting up a network and would like to prevent users from having the ability to plug their PC into the network to receive an IP address. Which of the following addressing schemes should the technician use?()
第16题:
Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? ()
第17题:
A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()
第18题:
A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?() (Select TWO).
第19题:
A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?()
第20题:
A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?()
第21题:
Power supply tester
Cable tester
Loopback plugs
Multimeter
Butt set
第22题:
CPU fan
RAM
Hard drive
Power supply
Video card
第23题:
Disable TPM in the system BIOS
Run the BitLocker wizard and any necessary partitions
Enable TPM in the system BIOS
Enable TPM in the Windows 7 OS files
Set up the OS and the system files on the same partition