多选题A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).ACPU fanBR

题目
多选题
A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).
A

CPU fan

B

RAM

C

Hard drive

D

Power supply

E

Video card

相似考题

1.When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?()A. The memory is failing.B. The CPU is overheating.C. The hard drive is not attached properly.D. The operating system is not installed.

2.A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）A. Allow the user to continue workingB. Check for virusesC. Re-image the hard driveD. Document time/date for later referenceE. Prevent users from accessing the PCF. Turn off PC

3.A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()A. Perform an antivirus program scanB. Boot the machine into Safe ModeC. Remove the machine from the networkD. Check for system security patches

4.A technician has been asked to ensure a PC is supplied with power for a short time, during apower failure. The technician should install which of the following devices to ensure thisrequirement is easily met?（）A. Backup power generatorB. Uninterruptable power supplyC. Power line conditionersD. Surge protectors

更多“多选题A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).ACPU fanBR”相关问题

  • 第1题：

    A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()

    A.CD

    B.DIR

    C.MD

    D.RD


    参考答案：A

  • 第2题：

    A technician has a PC that has no Internet connection. The IP address for the PC is 169.254.XXX.XXX. Which of the following should be checked FIRST?()

    A. DHCP settings

    B. BIOS settings

    C. DNS settings

    D. Power settings


    参考答案：A

  • 第3题：

    A technician has been asked to ensure a PC is supplied with power for a short time, during apower failure. The technician should install which of the following devices to ensure thisrequirement is easily met?（）

    • A、Backup power generator
    • B、Uninterruptable power supply
    • C、Power line conditioners
    • D、Surge protectors

    正确答案:B

  • 第4题：

    A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?（）

    • A、Cable tester
    • B、Power supply tester
    • C、Tone generator
    • D、Multimeter

    正确答案:D

  • 第5题：

    A customer requires a shock resistant mass storage device in their PC. Which of the following drives should the technician install?（）

    • A、Hard disk
    • B、Solid state
    • C、Floppy
    • D、Tape

    正确答案:B

  • 第6题：

    An administrator is setting up a network and would like to prevent users from having the ability to plug their PC into the network to receive an IP address. Which of the following addressing schemes should the technician use?（）

    • A、NAT
    • B、Dynamic
    • C、Subnetting
    • D、Static

    正确答案:D

  • 第7题：

    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）

    • A、Agree with the user’s complaints
    • B、Clarify the user’s statements
    • C、Minimize the user’s criticism
    • D、Shadow the other technician on the next repair

    正确答案:B

  • 第8题：

    A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

    • A、CPU fan
    • B、RAM
    • C、Hard drive
    • D、Power supply
    • E、Video card

    正确答案:A,D

  • 第9题：

    A frustrated customer has called about their computer that is not functioning correctly. Which of the following is the BEST question to ask the user?（）

    • A、“Can you avoid using the PC that crashed?”
    • B、“What was the last thing that occurred before the PC had problems?”
    • C、“What were you doing before the PC went down?”
    • D、“What was the last thing you did before the PC crashed?”

    正确答案:B

  • 第10题：

    A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）

    • A、Educate the end user about how a computer becomes infected.
    • B、Perform a clean install of the OS.
    • C、Boot the PC in Safe Mode.
    • D、Quarantine all infected files.

    正确答案:C

  • 第11题：

    多选题
    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）
    A

    Allow the user to continue working

    B

    Check for viruses

    C

    Re-image the hard drive

    D

    Document time/date for later reference

    E

    Prevent users from accessing the PC

    F

    Turn off PC


    正确答案： F,A
    解析： 暂无解析

  • 第12题：

    多选题
    A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).
    A

    Set the clear password jumper on the motherboard

    B

    Enter the BIOS setup and select the clear password setting

    C

    Remove the power cord from the power supply and then plug it back in

    D

    Power cycle the PC

    E

    Remove the CMOS battery for 15 minutes


    正确答案： B,A
    解析： 暂无解析

  • 第13题：

    A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).

    A. Set the clear password jumper on the motherboard

    B. Enter the BIOS setup and select the clear password setting

    C. Remove the power cord from the power supply and then plug it back in

    D. Power cycle the PC

    E. Remove the CMOS battery for 15 minutes


    参考答案：A, E

  • 第14题：

    An administrator is setting up a network and would like to prevent users from having the ability toplug their PC into the network to receive an IP address.Which of the following addressing schemes should the technician use?（）

    A.NAT

    B.Dynamic

    C.Subnetting

    D.Static


    参考答案：D

  • 第15题：

    A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）

    • A、Perform an antivirus program scan
    • B、Boot the machine into Safe Mode
    • C、Remove the machine from the network
    • D、Check for system security patches

    正确答案:C

  • 第16题：

    A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?（） (Select TWO).

    • A、Set the clear password jumper on the motherboard
    • B、Enter the BIOS setup and select the clear password setting
    • C、Remove the power cord from the power supply and then plug it back in
    • D、Power cycle the PC
    • E、Remove the CMOS battery for 15 minutes

    正确答案:A,E

  • 第17题：

    When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）

    • A、The memory is failing.
    • B、The CPU is overheating.
    • C、The hard drive is not attached properly.
    • D、The operating system is not installed.

    正确答案:A

  • 第18题：

    While using the ping command to try and reach a local server, a technician receives a response of “Destination host unreachable”. After confirming that the PC is physically connected to the network, which of the following commands should the technician use to get more detailed information?（）

    • A、TRACERT
    • B、GREP
    • C、TELNET
    • D、DIG

    正确答案:A

  • 第19题：

    A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? （）

    • A、CD
    • B、DIR
    • C、MD
    • D、RD

    正确答案:A

  • 第20题：

    A technician has a PC that has no Internet connection. The IP address for the PC is 169.254.XXX.XXX. Which of the following should be checked FIRST?（）

    • A、DHCP settings
    • B、BIOS settings
    • C、DNS settings
    • D、Power settings

    正确答案:A

  • 第21题：

    A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）

    • A、Change the BIOS settings to the local time
    • B、Adjust the voltage selector switch
    • C、Attach a 220 volt power strip from the current region to the PC
    • D、Attach a 120 volt battery backup power supply to the PC

    正确答案:B

  • 第22题：

    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

    • A、Allow the user to continue working
    • B、Check for viruses
    • C、Re-image the hard drive
    • D、Document time/date for later reference
    • E、Prevent users from accessing the PC
    • F、Turn off PC

    正确答案:D,E

  • 第23题：

    多选题
    A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).
    A

    CPU fan

    B

    RAM

    C

    Hard drive

    D

    Power supply

    E

    Video card


    正确答案： D,B
    解析： 暂无解析

  • 第24题：

    单选题
    A frustrated customer has called about their computer that is not functioning correctly. Which of the following is the BEST question to ask the user?（）
    A

    “Can you avoid using the PC that crashed?”

    B

    “What was the last thing that occurred before the PC had problems?”

    C

    “What were you doing before the PC went down?”

    D

    “What was the last thing you did before the PC crashed?”


    正确答案： D
    解析： 暂无解析

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