Task Manager
Device Manager
DEFRAG
Event Viewer
第1题:
A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?()
第2题:
Under which of the following circumstances would a technician use IPCONFIG /RENEW?()
第3题:
A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?()
第4题:
A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing?()
第5题:
From which of the following locations can a technician map a drive?()
第6题:
A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?()
第7题:
The DVD-ROM drive has failed.
An installation file copied from the DVD to the hard drive is corrupt.
Faulty OS installation DVD
Incorrect boot sequence in the BIOS
第8题:
Disk Management
Services and Applications
Removable Storage
Device Manager
第9题:
The system has a fragmented hard drive.
The drive interface needs to be changed.
The user has too many documents on the hard drive.
The system page file has an issue.
第10题:
Check if the user account is locked
Check group policy
Check the drive for fragmentation
Check NTFS permissions
第11题:
The floppy drive
The hard drive
The CD-ROM drive
The DVD-ROM drive
第12题:
Task Manager
Device Manager
DEFRAG
Event Viewer
第13题:
A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?()
第14题:
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?()
第15题:
A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?()
第16题:
A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()
第17题:
After POST, the error message ‘Invalid system disk. Replace and press any key’ appears. Which of the following is MOST likely the cause?()
第18题:
An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?()
第19题:
The file associations were not returned after the software was uninstalled.
The user is not opening the files correctly.
The uninstalled software has corrupted all the audio files on the computer.
The sound card is not properly configured.
第20题:
After an unsuccessful reboot
If a user’s IP address has been spoofed
After using IPCONFIG /RELEASE
If the computer has an ARP address conflict
第21题:
The second hard drive has not been formatted for NTFS.
The jumpers on both drives are set to the cable select position.
The jumper on the first drive is set to master and the second is set to slave.
The jumpers on both drives are set to the master position.
第22题:
Warn the user
Report through proper channels
Wipe the drive
Give the computer back to the user
第23题:
There is a non-bootable CD in the CD-ROM drive.
There is a non-bootable DVD in the DVD-ROM drive.
There is a non-bootable Blu-Ray in the Blu-Ray drive.
There is a non-bootable floppy in the floppy drive.
第24题:
Run the CHKDSK utility
Run the disk defragmenter utility
Increase the capacity on the system volume
Convert to a dynamic drive on the system