Power supply
DVD-RW
Blu-Ray drive
Motherboard
第1题:
A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?()
第2题:
A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?()
第3题:
A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on, the drive LED remains lit and an error message during power-on self test (POST) states, ’No Drive Present.’ Which of the following would MOST likely be the cause?()
第4题:
After POST, the error message ‘Invalid system disk. Replace and press any key’ appears. Which of the following is MOST likely the cause?()
第5题:
A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?()
第6题:
A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?()
第7题:
The motherboard was damaged and needs replacing.
The floppy drive was not reconnected.
A configuration disk was left in the floppy drive.
The ribbon cable has been installed incorrectly.
第8题:
Optical drive
Power supply
CMOS battery
CD-ROM disk
第9题:
The system has a fragmented hard drive.
The drive interface needs to be changed.
The user has too many documents on the hard drive.
The system page file has an issue.
第10题:
Use a jumper from the motherboard where the new drive is going to be installed.
Use a jumper from a hard drive that is no longer functioning.
Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
The new hard drive must be replaced
第11题:
Compact flash drive
SATA hard drive
Blu-Ray drive
SDLT Tape drive
第12题:
There is a non-bootable CD in the CD-ROM drive.
There is a non-bootable DVD in the DVD-ROM drive.
There is a non-bootable Blu-Ray in the Blu-Ray drive.
There is a non-bootable floppy in the floppy drive.
第13题:
A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?()
第14题:
A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing?()
第15题:
A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()
第16题:
A user has recently added a second IDE CD-RW drive to a machine in addition to the primary DVD-ROM drive. The drive opens and closes; however, they do not see it show up in Windows. Which of the following is the MOST likely cause?()
第17题:
An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?()
第18题:
Which of the following internal storage media types has the GREATEST storage capacity?()
第19题:
The USB hub needs more USB ports.
The USB hub is a version 1.1.
The USB hub was not externally powered.
The USB hub is a version 2.0.
第20题:
Power supply
DVD-RW
Blu-Ray drive
Motherboard
第21题:
chkdsk
fdisk
defrag
format
第22题:
The drive jumper settings are incorrect.
The drive is not receiving power from PSU.
Windows only supports one optical drive.
The user connected the drive with a SATA cable.
第23题:
Run the hard disk manufacturer’s diagnostic program
Re-image the drive
Replace the hard drive and load Windows
Ask the user diagnostic questions
第24题:
The power cable was installed incorrectly and needs to be flipped.
The floppy drive was not enabled within the motherboard’s BIOS.
The FDD cable was installed incorrectly and needs to be flipped.
A Molex power cable was used instead of a Berg cable.