Perform an antivirus program scan
Boot the machine into Safe Mode
Remove the machine from the network
Check for system security patches
第1题:
A technician finished installing antivirus software. Which of the following should the technician perform NEXT?()
第2题:
A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?()
第3题:
A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?()
第4题:
A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?()
第5题:
A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?()
第6题:
Update the antivirus application
Install critical update security patches
Adjust the software firewall settings
Replace the current antivirus program
第7题:
Perform an antivirus program scan
Boot the machine into Safe Mode
Remove the machine from the network
Check for system security patches
第8题:
Disable port forwarding on the router.
Reboot to Safe Mode and see if the Internet is accessible.
Format the machine and reinstall the OS.
Check the web browser’s proxy settings.
第9题:
Run a full scan on the local disk.
Remove infected files.
Update antivirus signatures.
Quarantine infected files
第10题:
Use the Safe Mode with Networking option
Use the Safe Mode option
Use the Enable Boot Logging option
Use the Last Known Good Configuration option
第11题:
Educate the end user about how a computer becomes infected.
Perform a clean install of the OS.
Boot the PC in Safe Mode.
Quarantine all infected files.
第12题:
DEFRAG
MSCONFIG
EDIT
CHKDSK
第13题:
A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?()
第14题:
A technician is cleaning spyware from a Windows XP machine. Because of the infections, the unitcannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course ofaction? ()(Select TWO).
第15题:
A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?()
第16题:
A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?()
第17题:
A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?()
第18题:
Event Viewer
MSCONFIG
Services MMC
Group Policy Editor
第19题:
Replace the newly installed memory modules with another known-working unit.
Remove and reseat the memory, and recheck the memory reported.
Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.
Perform a BIOS upgrade on the machine.
第20题:
Place the user behind a high end NIPS device.
Migrate the user to a Virtual Machine environment.
Educate the user on browsing habits.
Install multiple antivirus programs on the machine to decrease the chances for infection.
第21题:
Change the permissions on the file.
End the running process.
Run the antivirus scan again.
Use the command line to delete the file.
第22题:
Factory Recovery Partition
Use Safe Mode
Last Known Good Configuration
Purchase a copy of the original OS
第23题:
MSCONFIG
DEBUG
EVENTVIEWER
REGEDIT
第24题:
Run the CHKDSK utility
Run the disk defragmenter utility
Increase the capacity on the system volume
Convert to a dynamic drive on the system