单选题A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()A Perform an antivirus program scanB Boot the machine into Safe ModeC Remove the machine from the networkD Check for system securi

题目
单选题
A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()
A

Perform an antivirus program scan

B

Boot the machine into Safe Mode

C

Remove the machine from the network

D

Check for system security patches


相似考题
参考答案和解析
正确答案: D
解析: 暂无解析
更多“单选题A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()A Perform an antivirus program scanB Boot the machine into Safe ModeC Remove the machine from the networkD Check for system securi”相关问题
  • 第1题:

    A technician finished installing antivirus software. Which of the following should the technician perform NEXT?()

    • A、Run a full scan on the local disk.
    • B、Remove infected files.
    • C、Update antivirus signatures.
    • D、Quarantine infected files

    正确答案:C

  • 第2题:

    A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?()

    • A、Disable port forwarding on the router.
    • B、Reboot to Safe Mode and see if the Internet is accessible.
    • C、Format the machine and reinstall the OS.
    • D、Check the web browser’s proxy settings.

    正确答案:D

  • 第3题:

    A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?()

    • A、Change the permissions on the file.
    • B、End the running process.
    • C、Run the antivirus scan again.
    • D、Use the command line to delete the file.

    正确答案:B

  • 第4题:

    A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?()

    • A、Educate the end user about how a computer becomes infected.
    • B、Perform a clean install of the OS.
    • C、Boot the PC in Safe Mode.
    • D、Quarantine all infected files.

    正确答案:C

  • 第5题:

    A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?()

    • A、Factory Recovery Partition
    • B、Use Safe Mode
    • C、Last Known Good Configuration
    • D、Purchase a copy of the original OS

    正确答案:A

  • 第6题:

    单选题
    A technician works for a company that has recently been affected by a virus. The virus entered the network by using port 6000. Port 6000 is used by an application located on a server. The technician has been asked to block this port on all servers and computers except for the one server which uses this port. Which of the following should the technician do?()
    A

    Update the antivirus application

    B

    Install critical update security patches

    C

    Adjust the software firewall settings

    D

    Replace the current antivirus program


    正确答案: C
    解析: 暂无解析

  • 第7题:

    单选题
    A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()
    A

    Perform an antivirus program scan

    B

    Boot the machine into Safe Mode

    C

    Remove the machine from the network

    D

    Check for system security patches


    正确答案: C
    解析: 暂无解析

  • 第8题:

    单选题
    A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?()
    A

    Disable port forwarding on the router.

    B

    Reboot to Safe Mode and see if the Internet is accessible.

    C

    Format the machine and reinstall the OS.

    D

    Check the web browser’s proxy settings.


    正确答案: D
    解析: 暂无解析

  • 第9题:

    单选题
    A technician finished installing antivirus software. Which of the following should the technician perform NEXT?()
    A

    Run a full scan on the local disk.

    B

    Remove infected files.

    C

    Update antivirus signatures.

    D

    Quarantine infected files


    正确答案: B
    解析: 暂无解析

  • 第10题:

    单选题
    A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?()
    A

    Use the Safe Mode with Networking option

    B

    Use the Safe Mode option

    C

    Use the Enable Boot Logging option

    D

    Use the Last Known Good Configuration option


    正确答案: B
    解析: 暂无解析

  • 第11题:

    单选题
    A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?()
    A

    Educate the end user about how a computer becomes infected.

    B

    Perform a clean install of the OS.

    C

    Boot the PC in Safe Mode.

    D

    Quarantine all infected files.


    正确答案: D
    解析: 暂无解析

  • 第12题:

    单选题
    A technician notices a machine’s performance has degraded. The machine has constant errorswhen trying to read data from the drive. Which of the following should be used to repair the disk errors?()
    A

    DEFRAG

    B

    MSCONFIG

    C

    EDIT

    D

    CHKDSK


    正确答案: D
    解析: 暂无解析

  • 第13题:

    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?()

    • A、Run the CHKDSK utility
    • B、Run the disk defragmenter utility
    • C、Increase the capacity on the system volume
    • D、Convert to a dynamic drive on the system

    正确答案:B

  • 第14题:

    A technician is cleaning spyware from a Windows XP machine. Because of the infections, the unitcannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course ofaction? ()(Select TWO).

    • A、Boot into safe mode and format the drive.
    • B、Install a pop-up blocker and update Internet Explorer.
    • C、Boot to Safe Mode with Networking and attempt updates.
    • D、Boot into safe mode and perform CHKDSK.
    • E、Apply updates manually by downloading the definition files on another machine.

    正确答案:C,E

  • 第15题:

    A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?()

    • A、Place the user behind a high end NIPS device.
    • B、Migrate the user to a Virtual Machine environment.
    • C、Educate the user on browsing habits.
    • D、Install multiple antivirus programs on the machine to decrease the chances for infection.

    正确答案:C

  • 第16题:

    A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?()

    • A、Replace the newly installed memory modules with another known-working unit.
    • B、Remove and reseat the memory, and recheck the memory reported.
    • C、Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.
    • D、Perform a BIOS upgrade on the machine.

    正确答案:B

  • 第17题:

    A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?()

    • A、Allow the user to continue working
    • B、Check for viruses
    • C、Re-image the hard drive
    • D、Document time/date for later reference
    • E、Prevent users from accessing the PC
    • F、Turn off PC

    正确答案:D,E

  • 第18题:

    单选题
    A technician is sent out to a client’s office to solve an issue involving a machine which has numerous Windows XP service failures upon startup. Which of the following would be the FIRST place to check for information on this?()
    A

    Event Viewer

    B

    MSCONFIG

    C

    Services MMC

    D

    Group Policy Editor


    正确答案: C
    解析: 暂无解析

  • 第19题:

    单选题
    A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?()
    A

    Replace the newly installed memory modules with another known-working unit.

    B

    Remove and reseat the memory, and recheck the memory reported.

    C

    Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.

    D

    Perform a BIOS upgrade on the machine.


    正确答案: D
    解析: 暂无解析

  • 第20题:

    单选题
    A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?()
    A

    Place the user behind a high end NIPS device.

    B

    Migrate the user to a Virtual Machine environment.

    C

    Educate the user on browsing habits.

    D

    Install multiple antivirus programs on the machine to decrease the chances for infection.


    正确答案: A
    解析: 暂无解析

  • 第21题:

    单选题
    A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?()
    A

    Change the permissions on the file.

    B

    End the running process.

    C

    Run the antivirus scan again.

    D

    Use the command line to delete the file.


    正确答案: B
    解析: 暂无解析

  • 第22题:

    单选题
    A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?()
    A

    Factory Recovery Partition

    B

    Use Safe Mode

    C

    Last Known Good Configuration

    D

    Purchase a copy of the original OS


    正确答案: C
    解析: 暂无解析

  • 第23题:

    单选题
    A technician is searching a knowledge base for the correct method of removing a virus. The knowledge base states that the key: HKEY_LOCAL_MACHINE/MICROSOFT/SOFTWARE/CURRENTVERSION/PAK needs to be deleted. Which of the following should the technician use to delete the key?()
    A

    MSCONFIG

    B

    DEBUG

    C

    EVENTVIEWER

    D

    REGEDIT


    正确答案: A
    解析: 暂无解析

  • 第24题:

    单选题
    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?()
    A

    Run the CHKDSK utility

    B

    Run the disk defragmenter utility

    C

    Increase the capacity on the system volume

    D

    Convert to a dynamic drive on the system


    正确答案: C
    解析: 暂无解析