No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
第1题:
A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? ()
第2题:
A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?()
第3题:
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
第4题:
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
第5题:
Which of the following should the technician do FIRST when removing a paper jam?()
第6题:
Memory utilization by the print spooler process is constantly climbing after users begin to print to acertain type of printer. Which of the following is the MOST likely cause of the problem?()
第7题:
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()
第8题:
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
第9题:
Ashort
Open pairs
ESD
EMI
第10题:
The paper is sticking to the corona wire and causing the jam.
Humidity is causing the paper to stick together.
A4 paper is being used and may not be supported by laser printers.
The fusion roller is dirty and pulling too many sheets of paper.
第11题:
Feed roller gear is broken.
Feed rollers are dirty.
Fuser has overheated.
Toner cartridge needs to be replaced.
第12题:
Cycle the power on the network printer.
Verify the network cable is connected to the printer.
Reinstall the printer driver.
Restart the print spooler service.
第13题:
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?()
第14题:
Users are unable to stay connected to the company's wireless network. Several times throughout the day the users' signals are dropped and they are forced to reconnect to the network. A technician determines the network cabling that supplies the WAP has been run inside with several power lines. Which of the following is the MOST likely cause of the network issue?()
第15题:
A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?()
第16题:
A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? ()
第17题:
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()
第18题:
A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print. Which of the following may be the cause?()
第19题:
Printer driver
Protocol stack
Network connectivity
Correct patch application
第20题:
Open all the doors in the printer.
Clear the print queue.
Turn the printer off.
Take the printer offline.
第21题:
Corrupted print spooler software
Memory leak in one of the print drivers
The disk drive is out of free space
Memory leak in the print spooler
第22题:
“The process of removal is extremely complex and only certain individuals would understand”.
“There was a moisture build up in the paper tray that apparently caused the paper jam”.
“Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.
“The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.
第23题:
The network connection is unavailable.
The printer is offline.
The user does not have the proper security permissions.
The print spooler is stopped.
第24题:
Corrupted print spooler software
Memory leak in one of the print drivers
The disk drive is out of free space
Memory leak in the print spooler