Computer vacuum
Plastic tweezers
Canned air
Screwdriver with magnetized tip
第1题:
A laptop LCD screen needs to be replaced. Which of the following tools would be BEST used toopen the case?()
第2题:
A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? ()
第3题:
A technician is trying to connect from a home computer to their office computer, but cannotconnect via Remote Desktop. Which of the following ports needs to be open for RDP traffic to be allowed?()
第4题:
A technician is installing a new power supply into a computer. One of the power supply connectors that the technician needs to connect to the motherboard is square and contains 4-pins. This connector is known as which of the following?()
第5题:
Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?()
第6题:
The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?()
第7题:
Disk Management
Services and Applications
Removable Storage
Device Manager
第8题:
Computer vacuum
Plastic tweezers
Canned air
Screwdriver with magnetized tip
第9题:
ESD mat
ESD wrist strap
Sealable plastic bag
Anti-static bag
第10题:
A power supply tester
A multimeter
A loopback adapter
A cable tester
第11题:
Cable tester
Multimeter
Loop back plugs
Crossover cable
第12题:
SATA
FDD
IDE
ATX
第13题:
An administrator needs to diagnose problems with a WINS server. Which of the following toolsshould be used?()
第14题:
A technician dropped a screw in the case of a desktop computer. Which of the following toolsshould be used to retrieve the screws?()
第15题:
A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue? ()
第16题:
A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?()
第17题:
A technician is trying to retrieve a screw that fell inside a case and is just out of reach. Which of the following is the BEST procedure to retrieve the screw?()
第18题:
A customer has a question about the repairs needed for their desktop computer. While asking their question to a technician, the technician receives a personal phone call on their cell phone. Which of the following should the technician do NEXT?()
第19题:
Ask the customer to wait and answer the phone call.
Talk on the phone while listening to the customer.
Hand the phone to a coworker to answer the call.
Silence the phone and then listen to the customer.
第20题:
Acquire the appropriate tools that are going to be used.
Touch the case to discharge static.
Remove loose jewelry.
Refer to manufacturer documentation.
第21题:
Turn the case upside down, shake gently and let the screw fall out.
Use a shop vacuum to retrieve the screw.
Use the hardware abstraction layer (HAL).
Use an extension magnet.
第22题:
nslookup
nbtstat
dig
netstat
第23题:
21
80
443
3389
第24题:
Configuring the Windows Firewall exceptions.
Using Windows Messenger.
Configuring My Network Places.
Using Internet Explorer.