更多“单选题Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?()A Establish a theory of probable causeB Test the theoryC Implement preventative measuresD Establish a plan of action”相关问题
  • 第1题:

    Which of the following is the FIRST step when troubleshooting an issue?()

    • A、Identify the problem.
    • B、Verify full system functionality.
    • C、Document all findings.
    • D、Establish a theory of probable cause.

    正确答案:A

  • 第2题:

    An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step?()

    • A、Test the theory to determine if the solution will correct the issue, list all other possible causes.
    • B、Verify full system functionality.
    • C、Document the issue; include details regarding findings, actions taken to resolve the issue, and the outcome.
    • D、Establish a theory of probable cause based on previous tests and determine next steps toresolve

    正确答案:B

  • 第3题:

    Which of the following troubleshooting steps should be performed NEXT after a core router hasbeen reported down?()

    • A、Implement a solution.
    • B、Establish the outage cause.
    • C、Identify all affected areas.
    • D、Test a solution.

    正确答案:C

  • 第4题:

    When an administrator is troubleshooting a system, which of the following describes the NEXT course of action if a change does not solve the problem?()

    • A、Establish a new theory of probable cause.
    • B、Reverse the change.
    • C、Implement the next logical change.
    • D、Perform a root cause analysis.

    正确答案:B

  • 第5题:

    After successfully testing a probable cause to an issue, which of the following is the NEXT troubleshooting step?()

    • A、Implement the solution or escalate.
    • B、Perform a root cause analysis.
    • C、Establish a plan of action to resolve the problem.
    • D、Verify full system functionality and if applicable implement preventative measures.

    正确答案:C

  • 第6题:

    An administrator is investigating an incident where an unauthorized user gained access to a servera nd modified HR files.The administrator has a tested theory as to how the user accomplished this.Which of the following actions should the administrator take NEXT?()

    • A、Perform a root cause analysis.
    • B、Implement a change to the servers.
    • C、Establish a plan of action to resolve the issue.
    • D、Question users prior to implementing the solution.

    正确答案:C

  • 第7题:

    A technician has fixed a reported issue with a heavily used software program and users have verified that the program is working correctly. Which of the following should the technician do NEXT?()

    • A、Document the process and update the baseline.
    • B、Test the theory of probable cause and verify with the software vendor.
    • C、Establish a plan of action to be included in the business impact analysis.
    • D、Implement the software manufacturer workaround.

    正确答案:A

  • 第8题:

    单选题
    Which of the following is the MOST important troubleshooting step?()
    A

    Test the theory.

    B

    Perform a root cause analysis.

    C

    Establish a plan of action.

    D

    Make one change at a time.


    正确答案: C
    解析: 暂无解析

  • 第9题:

    单选题
    An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step?()
    A

    Test the theory to determine if the solution will correct the issue, list all other possible causes.

    B

    Verify full system functionality.

    C

    Document the issue; include details regarding findings, actions taken to resolve the issue, and the outcome.

    D

    Establish a theory of probable cause based on previous tests and determine next steps toresolve


    正确答案: B
    解析: 暂无解析

  • 第10题:

    单选题
    When an administrator is troubleshooting a system, which of the following describes the NEXT course of action if a change does not solve the problem?()
    A

    Establish a new theory of probable cause.

    B

    Reverse the change.

    C

    Implement the next logical change.

    D

    Perform a root cause analysis.


    正确答案: C
    解析: 暂无解析

  • 第11题:

    单选题
    Which of the following is the FIRST step when troubleshooting an issue?()
    A

    Identify the problem.

    B

    Verify full system functionality.

    C

    Document all findings.

    D

    Establish a theory of probable cause.


    正确答案: A
    解析: 暂无解析

  • 第12题:

    单选题
    Which of the following should be the FINAL step according to the troubleshooting theory?()
    A

    Verify full system functionality

    B

    Implement preventative measures

    C

    Implement the solution

    D

    Document findings and outcomes


    正确答案: A
    解析: 暂无解析

  • 第13题:

    Which of the following is the MOST important troubleshooting step?()

    • A、Test the theory.
    • B、Perform a root cause analysis.
    • C、Establish a plan of action.
    • D、Make one change at a time.

    正确答案:D

  • 第14题:

    Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?()

    • A、Establish a theory of probable cause
    • B、Test the theory
    • C、Implement preventative measures
    • D、Establish a plan of action

    正确答案:A

  • 第15题:

    A section of the building has been having intermittent connectivity problems lately. An action plan and solution has been created. Which of the following steps would an administrator perform NEXT?()

    • A、Document the solution and process.
    • B、Establish the most probable cause.
    • C、Implement and test the solution.
    • D、Identify additional symptoms and problems

    正确答案:C

  • 第16题:

    Which of the following describes the FINAL step in the troubleshooting process?()

    • A、Verify full system functionality.
    • B、Implement the change.
    • C、Test the theory to determine the cause.
    • D、Root cause analysis.

    正确答案:A

  • 第17题:

    A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?()

    • A、Establish a plan of action to resolve the problem
    • B、Implement the solution
    • C、Test the theory to determine cause
    • D、Verify full system functionality

    正确答案:C

  • 第18题:

    Which of the following should be completed NEXT, after testing the theory of probable cause?()

    • A、Verify full system functionality
    • B、Implement preventative measures
    • C、Establish a plan of action to resolve the problem
    • D、Implement the solution to the problem

    正确答案:C

  • 第19题:

    单选题
    When an administrator is troubleshooting a system, which of the following describes the NEXT course of action if a change does not solve the problem?()
    A

     Establish a new theory of probable cause.

    B

     Reverse the change.

    C

     Implement the next logical change.

    D

     Perform a root cause analysis.


    正确答案: B
    解析: 暂无解析

  • 第20题:

    单选题
    Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?()
    A

    Establish a theory of probable cause

    B

    Test the theory

    C

    Implement preventative measures

    D

    Establish a plan of action


    正确答案: B
    解析: 暂无解析

  • 第21题:

    单选题
    Which of the following describes the FINAL step in the troubleshooting process?()
    A

     Verify full system functionality.

    B

     Implement the change.

    C

     Test the theory to determine the cause.

    D

     Root cause analysis.


    正确答案: B
    解析: 暂无解析

  • 第22题:

    单选题
    Which of the following should be done FIRST when troubleshooting a problem?()
    A

    Test the theory to determine the cause

    B

    Perform a root cause analysis

    C

    Establish a plan of action

    D

    Document outcomes


    正确答案: B
    解析: 暂无解析

  • 第23题:

    单选题
    Which of the following should be completed NEXT, after testing the theory of probable cause?()
    A

    Verify full system functionality

    B

    Implement preventative measures

    C

    Establish a plan of action to resolve the problem

    D

    Implement the solution to the problem


    正确答案: D
    解析: 暂无解析

  • 第24题:

    单选题
    After successfully testing a probable cause to an issue, which of the following is the NEXT troubleshooting step?()
    A

    Implement the solution or escalate.

    B

    Perform a root cause analysis.

    C

    Establish a plan of action to resolve the problem.

    D

    Verify full system functionality and if applicable implement preventative measures.


    正确答案: C
    解析: 暂无解析