Privacy filter
Refresh rate
Use a digital signal
Brightness
第1题:
A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?()
第2题:
A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()
第3题:
A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?()
第4题:
A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation? ()
第5题:
A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup?()
第6题:
Privacy filter
Refresh rate
Use a digital signal
Brightness
第7题:
Terminal Services
Remote Assistance
Routing and Remote Access Service
Remote Desktop
第8题:
nbtstat with the/reload parameter
nbtstat with the/resolved parameter
net use with the/delete parameter
net use with the/persistent parameter
第9题:
SSH
NETUSE
NETSTAT
SSL
第10题:
net /?
ipconfig /flushdns
netstat -r
nbtstat -R
第11题:
To help the technician learn how to perform the task
To determine if the user is performing the task properly
To determine if the user is authorized to perform the task
To help the technician determine if there is a better way to perform the task in question
第12题:
Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
Run Remote Desktop Connection > Select Connect to User Enter the IP address
Start > Programs > Administrative Tools > Remote Assistance
第13题:
Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?()
第14题:
Under which of the following circumstances would a technician use IPCONFIG /RENEW?()
第15题:
A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?()
第16题:
Which of the following tools would a technician use to map a drive to a user’s machine?()
第17题:
A system administrator receives a new server and has booted the system for the first time. The administrator has set up the terminals and users. The user start to log on. Root is logged in on the console. When additional users start to log in, an error is displayed stating that All available login sessions are in use. Which of the following steps should be followed to resolve this problem?()
第18题:
After an unsuccessful reboot
If a user’s IP address has been spoofed
After using IPCONFIG /RELEASE
If the computer has an ARP address conflict
第19题:
Agree with the user’s complaints
Clarify the user’s statements
Minimize the user’s criticism
Shadow the other technician on the next repair
第20题:
System logs
Security logs
Application logs
Application installation logs
第21题:
Guest user account
Limited user account
Power user account
Administrator user account
第22题:
Configuring the Windows Firewall exceptions.
Using Windows Messenger.
Configuring My Network Places.
Using Internet Explorer.
第23题:
Record the solution in the appropriate logs for future use.
Ask the user who reported the issue what past documentation they have.
Ask the user who reported the issue to explain the symptoms in detail.
Record what steps should be taken to resolve the issue.
第24题:
Permissions on /etc/security were changed in error; do a chmod 755 on /etc/security directory.
Increase the number of licenses; using smit chaili cense
Change the Maximum number of PROCESSES allowed per user variable; using smit chgsys.
Change User can logi field from false to true: using smit chuser.