Backup the confidential data to the technician’s USB drive to ensure nothing is accidently deleted.
Uninstall the payroll software to ensure confidentiality.
Have the director remove sensitive data before the computer will be repaired.
Perform needed repairs while avoiding sensitive data.
第1题:
A technician has been asked to ensure a PC is supplied with power for a short time, during apower failure. The technician should install which of the following devices to ensure thisrequirement is easily met?()
第2题:
A VPN connection is not working correctly and the technician is unable to ping the VPN server. Which of the following actions should the technician do FIRST?()
第3题:
A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?()
第4题:
A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?()
第5题:
A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?()
第6题:
A technician is servicing the Human Resource director’s computer which contains payroll software and salary information. Which of the following should the technician do to ensure confidentiality of the payroll information?()
第7题:
Reboot the computer
Remove the drive and reinstall
Install the device driver
Flash the BIOS
第8题:
Backup the confidential data to the technician’s USB drive to ensure nothing is accidently deleted.
Uninstall the payroll software to ensure confidentiality.
Have the director remove sensitive data before the computer will be repaired.
Perform needed repairs while avoiding sensitive data.
第9题:
Remove network connections
Remove the RAM
Self ground on the computer case
Disconnect power to PC
第10题:
ESD mat
ESD wrist strap
Sealable plastic bag
Anti-static bag
第11题:
IIS log
Application log
System log
Security log
第12题:
10.76.0.1
127.0.0.1
192.168.0.1
255.255.255.0
第13题:
A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?()
第14题:
A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? ()
第15题:
Which of the following commands should Jill, a technician, use to test a computer’s NIC forfunctionality?()
第16题:
A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?()
第17题:
A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()
第18题:
DHCP
PAT
Proxy
IPX
第19题:
ping net
ping ipconfig
ping localhost
ping microsoft.com
第20题:
Damp towel
Compressed air
Alcohol wipe
Computer vacuum
第21题:
Test the computer with a known-good monitor.
Check if the monitor is still covered under the manufacturer’s warranty.
Replace the monitor’s power cord with a known-good power cord.
Swap out the computer’s video card.
第22题:
Call their local ISP
Verify the IP information of the server
Check their local Internet connection
Verify the hostname of the server
第23题:
SATA
FDD
IDE
ATX
第24题:
Reboot the computer.
Replace the touchpad.
Clean the touchpad.
Update the driver.