单选题A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）A Transfer the customer to another technician, who can allocate more time to the issue.B Maintain
题目
单选题
A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）
A
Transfer the customer to another technician, who can allocate more time to the issue.
B
Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.
C
Listen to what the customer has to say and calmly recommend the best course of action.
D
Use technical language to demonstrate knowledge and expertise to the customer.