The printer needs to be power cycled to clear the job.
The print server’s queue needs to be checked.
The printer needs to be set to factory defaults.
The user’s workstation needs to be rebooted.
第1题:
When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()
第2题:
A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?()
第3题:
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?()
第4题:
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
第5题:
A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?()
第6题:
Log onto the user’s computer as a local administrator and install the printer.
Make sure the user has permission to print to the printer.
Create and implement a logon script.
After the user has logged on, install the printer.
第7题:
netstat
lpstat
telinit
prtconf
第8题:
Enough light
Line of sight
Correct printer drivers
Enough power
第9题:
Run the printer configuration wizard on the desktop.
Check to see if the network printer is turned on.
Verify that the printer is connected to the network.
Check the local print queue for a failed print job.
第10题:
Feed roller gear is broken.
Feed rollers are dirty.
Fuser has overheated.
Toner cartridge needs to be replaced.
第11题:
The network connection is unavailable.
The printer is offline.
The user does not have the proper security permissions.
The print spooler is stopped.
第12题:
The printer will print according to specification.
The printer will stop printing immediately.
The printer will take longer to print.
The printer will print blank sheets of paper
第13题:
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()
第14题:
The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()
第15题:
A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()
第16题:
A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?()
第17题:
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()
第18题:
Replace the printer ribbon.
Replace the pickup assembly.
Replace the fuser.
Replace the print head.
第19题:
The drum is faulty.
The print buffer is full.
The printer is out of toner.
The fuser is faulty.
第20题:
Restart the print job in the print queue.
Print a test page from the printer properties.
Run the Add Printer Wizard.
Restart the print spooler service.
第21题:
The printer needs to be power cycled to clear the job.
The print server’s queue needs to be checked.
The printer needs to be set to factory defaults.
The user’s workstation needs to be rebooted.
第22题:
The printer cable is not bi-directional.
The user does not have full printer administration rights.
The computer cannot spool and send the print job fast enough.
The print job is too big for the amount of available memory.
第23题:
Cycle the power on the network printer.
Verify the network cable is connected to the printer.
Reinstall the printer driver.
Restart the print spooler service.
第24题:
The printer needs to be calibrated.
There is a problem with the document being printed.
The print head is clogged.
An incorrect paper type is being used.