单选题A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()A Allow the user to demonstrate expertise.B Do not argue

题目
单选题
A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()
A

Allow the user to demonstrate expertise.

B

Do not argue; empathize with the user, and offer to help.

C

Ask the user to watch as the technician diagnoses and corrects the problem.

D

Document each of the steps to replicate at a later time.


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参考答案和解析
正确答案: D
解析: 暂无解析