单选题A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）A Run the hard disk manufacturer’s diagnostic programB Re-image the driveC Replace the hard drive and load WindowsD Ask th

题目
单选题
A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）
A

Run the hard disk manufacturer’s diagnostic program

B

Re-image the drive

C

Replace the hard drive and load Windows

D

Ask the user diagnostic questions

相似考题

1.A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?()A. Use a jumper from the motherboard where the new drive is going to be installed.B. Use a jumper from a hard drive that is no longer functioning.C. Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.D. The new hard drive must be replaced

2.A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()A. Warn the userB. Report through proper channelsC. Wipe the driveD. Give the computer back to the user

3.A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()A. Remove network connectionsB. Remove the RAMC. Self ground on the computer caseD. Disconnect power to PC

4.A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started.Which of the following Windows utilities would help configure the new hard disk?（）A. Disk ManagementB. Services and ApplicationsC. Removable StorageD. Device Manager

更多“单选题A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）A Run the hard disk manufacturer’s diagnostic programB Re-image the driveC Replace the hard drive and load WindowsD Ask th”相关问题

  • 第1题：

    After installing a new hard drive into a server for the purpose of mirroring the data from the first drive to the second one， the server displays an “operating system not found” error. Which of the following should the technician do to boot the server from the original drive？（）

    • A、Replace the second drive with a hot swappable one.
    • B、Swap the drive boot order in the BIOS
    • C、Make the second disk active under the disk management tool.
    • D、Rebuild the array using the hardware RAID tool at boot.

    正确答案:B

  • 第2题：

    A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

    • A、Optical drive
    • B、Power supply
    • C、CMOS battery
    • D、CD-ROM disk

    正确答案:C

  • 第3题：

    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）

    • A、Install a larger fan near the hard drive to cool the system.
    • B、Clean the drive with compressed air and continue to use it.
    • C、Remove and replace the drive.
    • D、Apply more thermal compound and reseat the drive.

    正确答案:C

  • 第4题：

    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

    • A、Warn the user
    • B、Report through proper channels
    • C、Wipe the drive
    • D、Give the computer back to the user

    正确答案:B

  • 第5题：

    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

    • A、Run the hard disk manufacturer’s diagnostic program
    • B、Re-image the drive
    • C、Replace the hard drive and load Windows
    • D、Ask the user diagnostic questions

    正确答案:D

  • 第6题：

    A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）

    • A、chkdsk
    • B、fdisk
    • C、defrag
    • D、format

    正确答案:C

  • 第7题：

    Which of the following utilities will a technician use to determine how many partitions a hard drive has?（）

    • A、Administrator Tools
    • B、Disk Management
    • C、Device Manager
    • D、Computer Management

    正确答案:B

  • 第8题：

    单选题
    A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）
    A

    Optical drive

    B

    Power supply

    C

    CMOS battery

    D

    CD-ROM disk


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）
    A

    The system has a fragmented hard drive.

    B

    The drive interface needs to be changed.

    C

    The user has too many documents on the hard drive.

    D

    The system page file has an issue.


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）
    A

    Install a larger fan near the hard drive to cool the system.

    B

    Clean the drive with compressed air and continue to use it.

    C

    Remove and replace the drive.

    D

    Apply more thermal compound and reseat the drive.


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）
    A

    Use a jumper from the motherboard where the new drive is going to be installed.

    B

    Use a jumper from a hard drive that is no longer functioning.

    C

    Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.

    D

    The new hard drive must be replaced


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）
    A

    Run the hard disk manufacturer’s diagnostic program

    B

    Re-image the drive

    C

    Replace the hard drive and load Windows

    D

    Ask the user diagnostic questions


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）

    • A、Use a jumper from the motherboard where the new drive is going to be installed.
    • B、Use a jumper from a hard drive that is no longer functioning.
    • C、Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
    • D、The new hard drive must be replaced

    正确答案:B

  • 第14题：

    If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）

    • A、Add Hardware Wizard
    • B、Device Manager
    • C、Computer Management
    • D、Disk Management

    正确答案:D

  • 第15题：

    A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer.  Which of the following would be the BEST way to partition the remainder of the hard drive without data loss？ （）

    • A、Add another hard drive and use that available space.
    • B、Run FDISK.
    • C、Use the Disk Management tool.
    • D、Back up all important data to an external drive then reformat the hard drive.

    正确答案:C

  • 第16题：

    A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?（）

    • A、Disk Management
    • B、Services and Applications
    • C、Removable Storage
    • D、Device Manager

    正确答案:A

  • 第17题：

    An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）

    • A、The system has a fragmented hard drive.
    • B、The drive interface needs to be changed.
    • C、The user has too many documents on the hard drive.
    • D、The system page file has an issue.

    正确答案:A

  • 第18题：

    A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

    • A、Remove all of the memory
    • B、Plug in the AC adapter
    • C、Remove the hard drive and optical drive
    • D、Clear the partitions on the hard drive

    正确答案:B

  • 第19题：

    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

    • A、Remove network connections
    • B、Remove the RAM
    • C、Self ground on the computer case
    • D、Disconnect power to PC

    正确答案:D

  • 第20题：

    单选题
    A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?（）
    A

    Disk Management

    B

    Services and Applications

    C

    Removable Storage

    D

    Device Manager


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）
    A

    chkdsk

    B

    fdisk

    C

    defrag

    D

    format


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）
    A

    Remove network connections

    B

    Remove the RAM

    C

    Self ground on the computer case

    D

    Disconnect power to PC


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）
    A

    Warn the user

    B

    Report through proper channels

    C

    Wipe the drive

    D

    Give the computer back to the user


    正确答案： B
    解析： 暂无解析

  • 第24题：

    单选题
    A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）
    A

    Remove all of the memory

    B

    Plug in the AC adapter

    C

    Remove the hard drive and optical drive

    D

    Clear the partitions on the hard drive


    正确答案： D
    解析： 暂无解析

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