CallManager Call Control Group
CRS CTI Route Point
CRS JTAPI User
CTI ports
CRS Call Control Group
CTI Route Points and directory numbers
第1题:
What happens if all CTI ports for the configured CTI Port Group are busy when a new call arrives?()
第2题:
The Cisco CRS Server must be configured to communicate and interoperate with the Cisco CallManager. Which two must be configured on the Cisco CRS Server?()
第3题:
Which three pieces of information are available from the Cisco CRS 4.0 Control Center?()
第4题:
Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()
第5题:
In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?()
第6题:
The JTAPI provider is the IP address of the().
第7题:
CTI dialogue control port
CTI Route Point
dialogue group
Call Control Group
CTI Route Port
CTI Route Point association with JTAPI User
第8题:
They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.
They can be assigned as a range of ports in CRS Application Administration.
They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.
They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.
第9题:
CTI Ports are not added by the creation of a Call Control Group.
CTI ports are no longer required to be added to the Cisco Unified CallManager database.
100 devices will be added to the Cisco Unified CallManager database.
200 devices will be added to the Cisco Unified CallManager database.
It depends upon how many port groups these ports will be split into.
It depends upon the number of server nodes within the Cisco Unified CallManager cluster.
第10题:
Application Management to load applications
JTAPI Subsystem with the JTAPI Call Control Group
Database Subsystem communication with LDAP Directory
JTAPI Subsystem with the JTAPI provider
第11题:
The workflow has ASR steps in it.
The contact is on an ASR Dialogue Group channel.
The contact is on a JTAPI Call Control Group channel.
The contact is on a Cisco Media Dialogue Group channel.
第12题:
LDAP
HTTP
AXL
JTAPI
第13题:
How are CTI ports in a CTI Port Group added on the CRS Server?()
第14题:
In CRS Administration, when you add a JTAPI Call Control Group, what is created on the Cisco CallManager?()
第15题:
What are the components of the JTAPI Subsystem?()
第16题:
What are two possible root causes of the Application Subsystem going into "partial service?" ()
第17题:
Cisco Unified CallManager and Cisco CRS use what interface for call control?()
第18题:
Which Cisco CRS 4.0 server configuration task enables the Cisco CRS server to fail over to a secondary Cisco Unified CallManager when the primary Cisco Unified CallManager fails?()
第19题:
CallManager Call Control Group
CRS CTI Route Point
CRS JTAPI User
CTI ports
CRS Call Control Group
CTI Route Points and directory numbers
第20题:
The LDAP directory must have a secondary profile configured.
No special configuration is required. Cisco Unified CallManager maintains the failover.
The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.
There must be a second JTAPI user configured with an alternate range of CTI ports.
第21题:
System Parameters Configuration
Cisco Unified CallManager Cluster Status
Date, Time, and Reason of Last Failure
Cisco CRS License Information
Cisco CRS Datastore Replication Status
Cisco CRS Component Activation
第22题:
All activities fail over without any loss of data or dropping any calls.
All current agent calls are dropped.
All callers on active CTI ports are dropped.
The standby CRS Engine starts, processing new calls immediately.
第23题:
Cisco Unified CallManager Device Configuration
Cisco Unified Contact Center Express Directory Management
Cisco Supervisor Desktop
Cisco CRS Administration, JTAPI Trigger Creation
Cisco Unified Contact Center Express Media Subsystem
第24题:
Caller will receive network busy treatment.
Caller will receive ringing treatment.
CallManager will forward the call to the directory number configured for forward-on busy for this CTI Route Point in CallManager.
An exception is raised, but the call is accepted and processed.
CallManager will forward the caller to the directory number configured in IPCC Express for overflow