单选题An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data 

题目
单选题
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.  How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
A

1 

B

2 

C

3 

D

4 

E

5

相似考题

1.An enterprise has plans to start adding IPv6 support. The initial deployment requires support from some IPv6 - only device s that need to access servers that support only IPv4.Which of the following tools would be most appropriate?（）A. Native IPv6B. Point - to -point tunnelsC. Multipoint tunnelsD. NAT - PT

2.A customer with IPCC Express Standard reports that a script using the Database steps is not working. What is the most likely root cause?（）A、The script probably has an error in the DSN configuration.B、IPCC Express Standard is not licensed for Database steps.  C、The script probably has an error in the query string.  D、There is probably an interoperability problem between IPCC Express and the database.

3.Which three of the following are licensed Cisco CRS 4.0 software products?（）A、IPCC Express (Standard, Enhanced, or Premium) B、IP IVR C、Auto Attendant D、IPCC Express Cisco Agent Desktop E、IP Queue ManagerF、IP IVR Peripheral Gateway (PG)

4. An IPCC Express 4.0 deployment requires support for 20 concurrently logged-in agents and three supervisors. The agents are split evenly across two remote sites. High Availability is required for this deployment, and the agents will be using IP Phone Agent as they use Citrix terminals. Silent monitoring and recording will be performed for agents at both sites. No historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.  How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）A、2  B、3  C、4D、5  E、6  F、Depends upon where the supervisors are located

参考答案和解析
正确答案： A
解析： 暂无解析
更多“An IPCC Express deployment requires support for 20 concurren”相关问题

  • 第1题：

    Which feature is added when upgrading from IPCC Express Enhanced to IPCC Express Premium? （）

    • A、supervisory recording  
    • B、WrapUp timer  
    • C、sending e-mails  
    • D、keystroke macros  
    • E、text chat  

    正确答案:C

  • 第2题：

    Which three options are features of the Cisco 3800 Series Integrated Services Routers?（）

    • A、Integrated Hardware for offload of encryption services
    • B、Wireless LAN
    • C、SRST with centralized Cisco CallManager fro up to 120 IP Phones
    • D、Support For up to Eight NMEs
    • E、Cisco CallManager Express for up to 36 IP Phones support
    • F、High Performance Architecture optimized for concurrent service deployment

    正确答案:A,B,F

  • 第3题：

    What tool is used to estimate the hardware server resources required for an IPCC Express deployment?（）

    • A、IPC Resource Calculator  
    • B、CTI Port Calculator 
    • C、Configuration and Ordering Tool  
    • D、CRS Applications Administration  

    正确答案:C

  • 第4题：

    An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（　） 

    • A、1  
    • B、2  
    • C、3  
    • D、4  
    • E、5

    正确答案:B

  • 第5题：

    Which two of the following are valid CRS deployment scenarios?（）

    • A、IPCC Express communicating with the ICM via a standalone IPCC Gateway PG running on an expansion server  
    • B、IPCC Express communicating with the ICM via a co-resident IPCC Gateway PG
    • C、IPCC Express using the IPCC Enterprise Outbound option  
    • D、IPCC Express using the IPCC Enterprise CTI-OS Toolkit  
    • E、IP IVR integrating with IPCC Enterprise to function as queue point and self-service platform

    正确答案:B,E

  • 第6题：

    An organization wants to collect an account number from a customer via IVR prompting. Then, using a keystroke macro, they want to pop the account number into the account number field in the agent's CRM desktop application. The keystroke macro will also initiate the CRM desktop application, executing a database lookup from the CRM Database server to retrieve the customer record. Assuming the organization wants the lowest cost solution,  what product does this organization need for this capability?（）

    • A、IPCC Express Standard  
    • B、IPCC Express Enhanced  
    • C、IPCC Express Premium  
    • D、IPCC Enterprise  
    • E、IP IVR

    正确答案:B

  • 第7题：

    多选题
    Which two of the following are valid CRS deployment scenarios?（）
    A

    IPCC Express communicating with the ICM via a standalone IPCC Gateway PG running on an expansion server

    B

    IPCC Express communicating with the ICM via a co-resident IPCC Gateway PG

    C

    IPCC Express using the IPCC Enterprise Outbound option

    D

    IPCC Express using the IPCC Enterprise CTI-OS Toolkit

    E

    IP IVR integrating with IPCC Enterprise to function as queue point and self-service platform


    正确答案： B,D
    解析： 暂无解析

  • 第8题：

    单选题
    An IPCC Express 4.0 deployment requires support for 20 concurrently logged-in agents and three supervisors. The agents are split evenly across two remote sites. High Availability is required for this deployment, and the agents will be using IP Phone Agent as they use Citrix terminals. Silent monitoring and recording will be performed for agents at both sites. No historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.  How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
    A

    2  

    B

    3  

    C

    4

    D

    5  

    E

    6  

    F

    Depends upon where the supervisors are located


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool?  （）
    A

    orders for coresident deployments  

    B

    orders for adding more seats  

    C

    orders for upgrading from standard  

    D

    orders with less than five seats  

    E

    all orders require using the IPCC Express Configuration and Ordering Tool 


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    You are installing a new deployment of the Junos Pulse Access Control Service. In your environment, you have VoIP handsets that support 802.1X authentication with EAP-MD5.Which deployment constraint must you consider?（）
    A

    EAP-MD5 is not supported by the Junos Pulse Access Control Service

    B

    EAP-MD5 requires passwords to be stored in an encrypted format.

    C

    EAP-MD5 requires passwords to be stored in a clear text format.

    D

    EAP-MD5 performs a real time hash of the handset's MAC address.


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    An enterprise has plans to start adding IPv6 support. The initial deployment requires support from some IPv6 - only device s that need to access servers that support only IPv4. Which of the following tools would be most appropriate?（）
    A

    Native IPv6

    B

    Point - to -point tunnels

    C

    Multipoint tunnels

    D

    NAT - PT


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    Which feature is added when upgrading from IPCC Express Enhanced to IPCC Express Premium? （）
    A

    supervisory recording  

    B

    WrapUp timer  

    C

    sending e-mails  

    D

    keystroke macros  

    E

    text chat  


    正确答案： D
    解析： 暂无解析

  • 第13题：

    You are installing a new deployment of the Junos Pulse Access Control Service. In your environment, you have VoIP handsets that support 802.1X authentication with EAP-MD5.Which deployment constraint must you consider?（）

    • A、EAP-MD5 is not supported by the Junos Pulse Access Control Service
    • B、EAP-MD5 requires passwords to be stored in an encrypted format.
    • C、EAP-MD5 requires passwords to be stored in a clear text format.
    • D、EAP-MD5 performs a real time hash of the handset's MAC address.

    正确答案:C

  • 第14题：

    An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.  How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）

    • A、1 
    • B、2 
    • C、3 
    • D、4 
    • E、5

    正确答案:B

  • 第15题：

    What types of orders are exempt from using the IPCC Express Configuration and Ordering Tool?  （）

    • A、orders for coresident deployments  
    • B、orders for adding more seats  
    • C、orders for upgrading from standard  
    • D、orders with less than five seats  
    • E、all orders require using the IPCC Express Configuration and Ordering Tool 

    正确答案:E

  • 第16题：

    When configuring IPCC Express Enhanced, what is the maximum number of skills that an agent can be associated with? （）

    • A、15  
    • B、20  
    • C、25  
    • D、30  
    • E、40  
    • F、50

    正确答案:F

  • 第17题：

    What is the maximum number of CSQs that a call should be queued for when configuring IPCC Express?（）

    • A、15  
    • B、20  
    • C、25  
    • D、30  
    • E、40  
    • F、50 

    正确答案:C

  • 第18题：

    A customer plans to deploy a disaster recovery site and requires a complete mirror of their production and test environments. They have an excellent relationship with the business partner who helped them with their initial deployment.  Which of the following will help with a successful implementation？（）

    • A、IBM technical support services
    • B、IBM Global Financing
    • C、IBM Global Business Services
    • D、IBM Solutions Assurance Review

    正确答案:D

  • 第19题：

    单选题
    A customer with IPCC Express Standard reports that a script using the Database steps is not working. What is the most likely root cause?（）
    A

    The script probably has an error in the DSN configuration.

    B

    IPCC Express Standard is not licensed for Database steps.  

    C

    The script probably has an error in the query string.  

    D

    There is probably an interoperability problem between IPCC Express and the database.


    正确答案： A
    解析： 暂无解析

  • 第20题：

    多选题
    Which three are core server software components for IPCC Express?（）
    A

    CRS Engine

    B

    recording

    C

    Cisco Agent Desktop

    D

    monitoring

    E

    Cisco Supervisor Desktop


    正确答案： A,B
    解析： 暂无解析

  • 第21题：

    单选题
    When configuring IPCC Express Enhanced, what is the maximum number of skills that an agent can be associated with? （）
    A

    15  

    B

    20  

    C

    25  

    D

    30  

    E

    40  

    F

    50


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（　）
    A

    1  

    B

    2  

    C

    3  

    D

    4  

    E

    5


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    What is the maximum number of CSQs that a call should be queued for when configuring IPCC Express?（）
    A

    15  

    B

    20  

    C

    25  

    D

    30  

    E

    40  

    F

    50 


    正确答案： A
    解析： 暂无解析

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