单选题Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）A Cisco Unified CallManager Device ConfigurationB Cisco Unified Contact Center Express Directory Management  C Cisco Supervisor Desktop  D Cisco CRS Administrati

题目
单选题
Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）
A

Cisco Unified CallManager Device Configuration

B

Cisco Unified Contact Center Express Directory Management  

C

Cisco Supervisor Desktop  

D

Cisco CRS Administration, JTAPI Trigger Creation  

E

Cisco Unified Contact Center Express Media Subsystem 

相似考题

1.Which of the following is a valid CRS deployment scenario?（）A、CRS 4.0 running with Cisco Unified CallManager 4.0  B、CRS 4.1 running with Cisco Unified CallManager 4.1  C、CRS 4.0 running with Cisco Unified CallManager 4.1  D、CRS 3.5 running with Cisco Unified CallManager 3.3

2.What is the maximum number of servers possible in a Cisco Unified Contact Center Express 4.0 cluster, excluding ASR/TTS servers?（）A、6  B、8  C、10  D、12

3.The Prescott Shovel Company wants to upgrade its Cisco Unity Express from a Cisco Unified CallManager Express integration to a Cisco Unified CallManager integration. Which statement is true?（）A、A special hybrid license is required. B、The Cisco Unity Express license must be changed. C、The Cisco Unity Express license does not need to be changed. D、The license file names are identical, which allows them to be interchanged as long as the module itself is not being upgraded.

4.The Red Hazel Company has received its router from Cisco and is ready to install Cisco Unified CallManager Express. Where will the company find its Cisco Unified CallManager Express software?（）A、Cisco.comB、embedded in Flash on the hardware C、e-mail download from Cisco D、on a CD-ROM included with installation materials E、only from a Cisco SE, due to special licensing considerations

更多“单选题Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）A Cisco Unified CallManager Device ConfigurationB Cisco Unified Contact Center Express Directory Management  C Cisco Supervisor Desktop  D Cisco CRS Administrati”相关问题

  • 第1题：

    How are CTI ports in a CTI Port Group added on the CRS Server?（）

    • A、They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  
    • B、They can be assigned as a range of ports in CRS Application Administration.  
    • C、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  
    • D、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.

    正确答案:B

  • 第2题：

    Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）

    • A、Cisco Unity Express
    • B、Cisco Unified CallManager
    • C、Cisco Unity
    • D、Cisco Unified CallManager Express

    正确答案:D

  • 第3题：

    What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）

    • A、150  
    • B、200  
    • C、300  
    • D、varies based on the number of expansion servers used  
    • E、varies based on the number of applications configured 

    正确答案:C

  • 第4题：

    Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）

    • A、Macintosh workstation with Cisco IP Phone Agent  
    • B、Linux workstation running CAD with IP Communicator  
    • C、Linux workstation running CAD with Cisco Unified IP Phone 7960G  
    • D、Citrix Terminal running CAD with IP Communicator  
    • E、Citrix Terminal with Cisco IP Phone Agent  
    • F、Windows workstation running CAD with Media Termination option

    正确答案:A,E

  • 第5题：

    An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（　） 

    • A、1  
    • B、2  
    • C、3  
    • D、4  
    • E、5

    正确答案:B

  • 第6题：

    Which Cisco CRS 4.0 server configuration task enables the Cisco CRS server to fail over to a secondary Cisco Unified CallManager when the primary Cisco Unified CallManager fails?（）

    • A、The LDAP directory must have a secondary profile configured.  
    • B、No special configuration is required. Cisco Unified CallManager maintains the failover.  
    • C、The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.  
    • D、There must be a second JTAPI user configured with an alternate range of CTI ports.

    正确答案:C

  • 第7题：

    单选题
    An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?（　）
    A

    1  

    B

    2  

    C

    3  

    D

    4  

    E

    5


    正确答案： D
    解析： 暂无解析

  • 第8题：

    多选题
    Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）
    A

    Macintosh workstation with Cisco IP Phone Agent

    B

    Linux workstation running CAD with IP Communicator

    C

    Linux workstation running CAD with Cisco Unified IP Phone 7960G

    D

    Citrix Terminal running CAD with IP Communicator

    E

    Citrix Terminal with Cisco IP Phone Agent

    F

    Windows workstation running CAD with Media Termination option


    正确答案： D,A
    解析： 暂无解析

  • 第9题：

    单选题
    In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?（）
    A

    CTI Ports are not added by the creation of a Call Control Group.  

    B

    CTI ports are no longer required to be added to the Cisco Unified CallManager database.  

    C

    100 devices will be added to the Cisco Unified CallManager database.  

    D

    200 devices will be added to the Cisco Unified CallManager database.  

    E

    It depends upon how many port groups these ports will be split into.  

    F

    It depends upon the number of server nodes within the Cisco Unified CallManager cluster.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? （）
    A

    75  

    B

    150  

    C

    200  

    D

    300


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    The Red Hazel Company has received its router from Cisco and is ready to install Cisco Unified CallManager Express. Where will the company find its Cisco Unified CallManager Express software?（）
    A

    Cisco.com

    B

    embedded in Flash on the hardware 

    C

    e-mail download from Cisco 

    D

    on a CD-ROM included with installation materials 

    E

    only from a Cisco SE, due to special licensing considerations


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）
    A

    10 seconds  

    B

    30 seconds  

    C

    45 seconds  

    D

    60 seconds


    正确答案： A
    解析： 暂无解析

  • 第13题：

    What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）

    • A、10 seconds  
    • B、30 seconds  
    • C、45 seconds  
    • D、60 seconds

    正确答案:D

  • 第14题：

    Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）

    • A、Cisco Unified CallManager Device Configuration
    • B、Cisco Unified Contact Center Express Directory Management  
    • C、Cisco Supervisor Desktop  
    • D、Cisco CRS Administration, JTAPI Trigger Creation  
    • E、Cisco Unified Contact Center Express Media Subsystem 

    正确答案:D

  • 第15题：

    In a high-availability deployment, when the Cisco CRS Administrator adds a JTAPI Call Control Group with 100 CTI ports, how many device records will be added to the Cisco Unified CallManager database?（）

    • A、CTI Ports are not added by the creation of a Call Control Group.  
    • B、CTI ports are no longer required to be added to the Cisco Unified CallManager database.  
    • C、100 devices will be added to the Cisco Unified CallManager database.  
    • D、200 devices will be added to the Cisco Unified CallManager database.  
    • E、It depends upon how many port groups these ports will be split into.  
    • F、It depends upon the number of server nodes within the Cisco Unified CallManager cluster.

    正确答案:D

  • 第16题：

    What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? （）

    • A、75  
    • B、150  
    • C、200  
    • D、300

    正确答案:D

  • 第17题：

    Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）

    • A、Premium only  
    • B、Enhanced and Premium only  
    • C、Standard, Enhanced, and Premium  
    • D、Cisco Unified Contact Center Express does not support embedded internet browser

    正确答案:A

  • 第18题：

    单选题
    How are CTI ports in a CTI Port Group added on the CRS Server?（）
    A

    They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  

    B

    They can be assigned as a range of ports in CRS Application Administration.  

    C

    They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  

    D

    They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.


    正确答案： B
    解析： 暂无解析

  • 第19题：

    单选题
    What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? （）
    A

    150  

    B

    200  

    C

    300  

    D

    varies based on the number of expansion servers used  

    E

    varies based on the number of applications configured 


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    Which Cisco CRS 4.0 server configuration task enables the Cisco CRS server to fail over to a secondary Cisco Unified CallManager when the primary Cisco Unified CallManager fails?（）
    A

    The LDAP directory must have a secondary profile configured.  

    B

    No special configuration is required. Cisco Unified CallManager maintains the failover.  

    C

    The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.  

    D

    There must be a second JTAPI user configured with an alternate range of CTI ports.


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    Which of the following is a valid CRS deployment scenario?（）
    A

    CRS 4.0 running with Cisco Unified CallManager 4.0  

    B

    CRS 4.1 running with Cisco Unified CallManager 4.1  

    C

    CRS 4.0 running with Cisco Unified CallManager 4.1  

    D

    CRS 3.5 running with Cisco Unified CallManager 3.3


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
    A

    Premium only  

    B

    Enhanced and Premium only  

    C

    Standard, Enhanced, and Premium  

    D

    Cisco Unified Contact Center Express does not support embedded internet browser


    正确答案： C
    解析： 暂无解析

  • 第23题：

    多选题
    Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? （）
    A

    database integration

    B

    prompt and collect

    C

    VoiceXML

    D

    opening and parsing HTTP and XML documents

    E

    PQ

    F

    E-mail Queuing


    正确答案： B,D,E
    解析： 暂无解析

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