单选题Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator p

题目
单选题
Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）
A

Determine what has changed

B

Test a solution.

C

Establish the most probable cause

D

Escalate the problem to the right section

相似考题

1.An administrator is experiencing availability issues on a Linux server. The administrator decides tocheck the server for an IP address conflict on the server. Which of the following commands should the administrator use?（）A.tracerouteB.tracertC.ifconfigD.ipconfig

2.Users are reporting problems connecting to servers in the remote company.com domain. The administrator suspects this to be a DNS problem.Which of the following commands would the administrator run to identify the DNS server of the remote company.com?（）A. dig company.com nsB. ipconfig/allC. ifconfig-aD. dig company.com mx

3.Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?()A. Escalating the problemB. Testing the solution and identifying the effectsC. Continuing to gather information about the same symptomsD. Documenting the solution and the entire process

4.Web users are reporting issues downloading various types of media. Which of the following shouldthe administrator do FIRST?()A. Find out what has recently changed on the networkB. Create an action plan and solution identifying potential effects.C. Continue to gather information and see what other problems may exist.D. Determine the most probable cause.

更多“单选题Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator p”相关问题

  • 第1题：

    A client is having problems connecting remotely after replacing a router. An administrator has justcreated an action plan.Which of the following is the NEXT step the administrator should perform to resolve this issue?（）

    A. Implement and test the solution.

    B. Determine if escalation is necessary.

    C. Identify the affected areas of the network.

    D. Identify the results and effects of the solution


    参考答案：A

  • 第2题：

    An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production.  Which of the following steps should the administrator take next？（）

    • A、 Identify necessary operating system updates
    • B、 Implement the change
    • C、 Document the change
    • D、 Schedule system down time

    正确答案:D

  • 第3题：

    Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）

    • A、Determine what has changed
    • B、Test a solution.
    • C、Establish the most probable cause
    • D、Escalate the problem to the right section

    正确答案:A

  • 第4题：

    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）

    • A、 Implement preventative measures.
    • B、 Close the issue.
    • C、 Document the outcome.
    • D、 Question other users to make sure they are not having the same issue.

    正确答案:C

  • 第5题：

    An administrator is experiencing availability issues on a Linux server. The administrator decides tocheck the server for an IP address conflict on the server. Which of the following commands should the administrator use?（）

    • A、traceroute
    • B、tracert
    • C、ifconfig
    • D、ipconfig

    正确答案:C

  • 第6题：

    Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?（）

    • A、Escalating the problem
    • B、Testing the solution and identifying the effects
    • C、Continuing to gather information about the same symptoms
    • D、Documenting the solution and the entire process

    正确答案:B

  • 第7题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）
    A

     Implement preventative measures.

    B

     Close the issue.

    C

     Document the outcome.

    D

     Question other users to make sure they are not having the same issue.


    正确答案： C
    解析： 暂无解析

  • 第8题：

    单选题
    Several remote sales employees， who have come into the office this week， report that they are unable to get on the Internet， but no other users have reported similar issues.  The help desk hasescalated the issue and the case notes state that the users have IP addresses that begin with 169. Which of the following should the system administrator check FIRST？（）
    A

    DHCP server

    B

    Network switches

    C

    DNS server

    D

    Core router


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）
    A

    Implement preventative measures.

    B

    Close the issue.

    C

    Document the outcome.

    D

    Question other users to make sure they are not having the same issue


    正确答案： A
    解析： 暂无解析

  • 第10题：

    单选题
    Web users are reporting issues downloading various types of media. Which of the following shouldthe administrator do FIRST?（）
    A

    Find out what has recently changed on the network

    B

    Create an action plan and solution identifying potential effects.

    C

    Continue to gather information and see what other problems may exist.

    D

    Determine the most probable cause.


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    Users are reporting problems connecting to servers in the remote company.com domain. The administrator suspects this to be a DNS problem. Which of the following commands would the administrator run to identify the DNS server of the remote company.com?（）
    A

    dig company.com ns

    B

    ipconfig/all

    C

    ifconfig-a

    D

    dig company.com mx


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    Multiple users call from the same location saying that they have no network connectivity. The administrator is unable to ping the main switch at that IDF. Which of the following configuration management documents would the administrator MOST likely consult to troubleshoot the issue?（）
    A

    Baseline configuration

    B

    Security policy

    C

    Performance and transaction logs

    D

    Physical network diagram


    正确答案： C
    解析： 暂无解析

  • 第13题：

    Several users from the same location are reporting problems accessing the intranet server. Anadministrator has verified that no other remote areas are having issues connecting to the sameserver.Which of the following steps should the administrator perform NEXT?（）

    A. Determine what has changed

    B. Test a solution.

    C. Establish the most probable cause

    D. Escalate the problem to the right section


    参考答案：A

  • 第14题：

    Web users are reporting issues downloading various types of media. Which of the following shouldthe administrator do FIRST?（）

    • A、Find out what has recently changed on the network
    • B、Create an action plan and solution identifying potential effects.
    • C、Continue to gather information and see what other problems may exist.
    • D、Determine the most probable cause.

    正确答案:C

  • 第15题：

    Several remote sales employees， who have come into the office this week， report that they are unable to get on the Internet， but no other users have reported similar issues.  The help desk hasescalated the issue and the case notes state that the users have IP addresses that begin with 169. Which of the following should the system administrator check FIRST？（）

    • A、DHCP server
    • B、Network switches
    • C、DNS server
    • D、Core router

    正确答案:A

  • 第16题：

    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）

    • A、Implement preventative measures.
    • B、Close the issue.
    • C、Document the outcome.
    • D、Question other users to make sure they are not having the same issue

    正确答案:C

  • 第17题：

    Users are reporting problems connecting to servers in the remote company.com domain. The administrator suspects this to be a DNS problem. Which of the following commands would the administrator run to identify the DNS server of the remote company.com?（）

    • A、dig company.com ns
    • B、ipconfig/all
    • C、ifconfig-a
    • D、dig company.com mx

    正确答案:A

  • 第18题：

    单选题
    An administrator has removed a SATA hard drive from a failed server. Which of the following adapters would MOST likely be used by the administrator to transfer files from the drive to a laptop？（）
    A

    SATA to SCSI

    B

    SATA to HBA

    C

    SATA to USB

    D

    SATA to SAS


    正确答案： C
    解析： 暂无解析

  • 第19题：

    单选题
    An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production.  Which of the following steps should the administrator take next？（）
    A

     Identify necessary operating system updates

    B

     Implement the change

    C

     Document the change

    D

     Schedule system down time


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    An administrator is experiencing availability issues on a Linux server. The administrator decides tocheck the server for an IP address conflict on the server. Which of the following commands should the administrator use?（）
    A

    traceroute

    B

    tracert

    C

    ifconfig

    D

    ipconfig


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    An administrator needs to diagnose problems with a WINS server. Which of the following toolsshould be used?（）
    A

    nslookup

    B

    nbtstat

    C

    dig

    D

    netstat


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    A client is having problems connecting remotely after replacing a router. An administrator has just created an action plan. Which of the following is the NEXT step the administrator should perform to resolve this issue?（）
    A

    Implement and test the solution.

    B

    Determine if escalation is necessary.

    C

    Identify the affected areas of the network.

    D

    Identify the results and effects of the solution


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?（）
    A

    Escalating the problem

    B

    Testing the solution and identifying the effects

    C

    Continuing to gather information about the same symptoms

    D

    Documenting the solution and the entire process


    正确答案： D
    解析： 暂无解析

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