填空题When pub regulars greet each other, they often give friendly greetings.____
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第1题：
Americans often ______ each other simply with “hello” or “Hi”.A.ask
B.greet
C.say
D.talk
参考答案：B
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第2题：
Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____
Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.
Top notch service will create______2___and a returning customer, which is what we all must strive for.
Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.
Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.
A. vitalB. optionalC. priorityD. offeredE. loyalty
参考答案：1-5：DEACB
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第3题：
29． Which of the following is TRUE according to the passage?
A．Parents quarrel because they don't love each other．
B．lf your parents often quarrel．don't leave them alone．
C． No one wants a family with quarreling or fighting．
D． When parents are angry．they think much about children．
正确答案：C
C【解析】C项与文章最后一段第一句意思相同，故选C。 -
第4题：
It was such a (an) __________ when they met each other in Beijing because each thought that theother was still in Hong Kong.
A.occurrence
B.chance
C.coincidence
D.occasion答案：C解析：考查名词辨析。句意为“他们在北京遇见实在太…了，因为他们都以为对方仍在香港”。occurrence“发生，出现，事件”，指一般发生的事，没有偶然因素；chance“机会，可能性”；coincidence“一致，巧合”，指凑巧尤指偶然的事；0ccasion“机会，场合”。根据题意，他们在北京遇见是一次巧合，故选C。 -
第5题：
There are many stereotypes about the character of people in various parts of the United States．In the Northeast and Midwest,people are said to be closed and private．In the South and West,however,they are often thought of as being more open and hospitable．Ask someone from St．Louis where the nearest sandwich shop is,and he or she will politely give you directions．A New Yorker might eye you at first and after deciding it is safe to talk to you,might give you a rather unexpected explanation．A person from Georgia might be very kind about directing you and even suggest some different places to eat．A Texan just might take you to the place and treat you to lunch.
American stereotypes are abundant．New Englanders are often thought of as being friendly and helpful．Southerners are known for their hospitality and warmth．People from the western part of the United States are often considered very outgoing．These differences in character can be traced to different factors such as climate,living conditions,and historical development.
When travelling from place to place,Americans themselves are often surprised at the differing degrees of friendliness in the United States.
New Englanders are often thought of as being__.A.hospital and warm
B.out going
C.friendly and helpful
D.all of the above答案：C解析：参见第二段中句子“New Englanders are often thought of as being friendly and helpful．” -
第6题：
单选题When steering by autopilot,how often should the steering be checked?（）A12 times on each watch
BWhen time allows
CAt least once a watch
DNo checking is necessary
正确答案： C解析： 暂无解析 -
第7题：
填空题If the other pub regulars make fun of you, it indicates that they like you.____正确答案： H解析：
由题干关键词“make fun of”可定位到H段。本题中的“make fun of”和原文的“teasing”为同义词，即“取笑”，两句表达的意思一致。故匹配段落为H段。 -
第8题：
单选题Shaking hands when people meet each other for the first time is practiced as a（）way of greeting.Aconventional
Bconservative
Cconstant
Dconvenient
正确答案： A解析： 暂无解析 -
第9题：
单选题When ______ , many racists cannot give a logical reason for their attitudes towards other racial groups.Aquestioning
Bhaving been questioned
Chaving questioned
Dquestioned
正确答案： D解析：
句意：从句的主语只有和主句一致时，才可被省略。when引导时间状语从句，主语为many racists，与question为动宾关系，question用被动形式。 -
第10题：
单选题As we know, blood types A and B cannot receive AB, but AB may receive A or B. Type O can give to any other group; hence it is often called the（） donor.Ageneral
Bpopular
Cuniversal
Dcommon
正确答案： C解析： 暂无解析 -
第11题：
填空题It is necessary for someone who first enters a pub to greet before ordering because it will make his future contact easier.____正确答案： B解析：
由题意可定位到B段。原文提到买喝的之前应先向酒吧招待和酒吧熟客问候，最后一句说明这样作的目的：这样做会让你以后同他们交往比较容易。故匹配段落为B段。 -
第12题：
单选题Two vessels are approaching each other near head on. What action should be taken to avoid collision?（）.AThe first vessel to sight the other should give way
BThe vessel making the slower speed should give way
CBoth vessels should alter course to starboard
DBoth vessels should alter course to port
正确答案： A解析： 暂无解析 -
第13题：
Love ought to be a give－and－take, each()the other's personality.A、respects
B、respect
C、respected
D、respecting
参考答案：D
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第14题：
different cultures have different ________ concerning how far apart people should stand when communicating with each other.A、commitment
B、communication
C、customs
D、conclusion
参考答案：C
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第15题：
______ that kind of weather persist，it would be very likely that the two ships would touch each other．
A.If
B.Provided that
C.Should
D.When
正确答案：C
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第16题：
When two people feel the same about each other,their feelings are（ ）.A.visible
B.common
C.joint
D.mutual答案：D解析：mutual“相互的，共同的”，指两人之间的相互关系，主要强调兴趣、观点、看法、感情等的共通。B.common“共同的，共有的”，指人们相互共有的东西；C.joint“共同的”，主要强调两人真正地拥有某物。 -
第17题：
“当进入时不要相互推挤”的英文翻译是：DO NOT PUSH EACH OTHER WHEN ENTERING。
正确答案:正确 -
第18题：
单选题It often takes some time for a new couple to_______to each other's way of life.Arefer
Blisten
Camount
Dadjust
正确答案： D解析： -
第19题：
单选题It was such a (an) __________ when they met each other in Beijing because each thought that the other was still in Hong Kong.Aoccurrence
Bchance
Ccoincidence
Doccasion
正确答案： C解析： -
第20题：
单选题It often takes some time for a new couple to _____ to each other’s way of life.Arefer
Blisten
Camount
Dadjust
正确答案： D解析：
句意：新婚夫妇需要一定的时间来适应彼此的生活方式。考查词汇辨析。adjust to调整以适应。符合句意，答案选D。amount to相当于；总计为。listen to听。refer to参考；涉及；指的是。 -
第21题：
填空题When free-association is involved, pub talks may rarely evolve logically.____正确答案： F解析：
由题干关键词“free-association”可定位到F段。文中讲到酒吧闲聊基本没有逻辑性，既不会围绕某一点，也不会达成结论。故匹配段落为F段。 -
第22题：
填空题When pub regulars greet each other, they often give friendly greetings.____正确答案： A解析：
由题干关键词“greet”可定位到A段。该段讲到酒吧常客经常友好地互相问候。故匹配段落为A段。 -
第23题：
填空题When a pub staff takes part in a pub-argument, it suggests that the argument is public.____正确答案： E解析：
由题意可定位到E段。题目中的状语从句与原文“Involvement of the bar staff or publican”意思相同，即参与到酒吧辩论中。故匹配段落为E段。 -
第24题：
单选题When people have no will to live, people are often very difficult to help.Ayou are
Bthey are
Cit is
Dthe other is
正确答案： C解析：
结构应用。句意：一旦人们失去了生存的意念，要帮助他们往往很困难。该句的主句是用不定式的主动态来表示被动的一种句型。当不定式在例如easy，difficult，hard，comfortable，pleasant等的形容词后作状语时，这类句子的主语虽是不定式的逻辑宾语，但不定式用主动式，而非被动式。因此该处用人称代词来代替从句中的people。