填空题When you arrive at the destination, you should turn yourself into a relaxed traveler rather than an outsider.____

题目
填空题
When you arrive at the destination, you should turn yourself into a relaxed traveler rather than an outsider.____

相似考题

3.Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behavior.Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.The above guidelines are very useful in helping you successfully tackle all kinds of difficult situations in life. If you follow them, you are on your way to succeeding in your career.21. Whom do angry customers tend to aim their dissatisfaction and complaints at?A. Staff members.B. Company managers.C. Those who accompany them.22. When a customer shouts rudely at you, you should().A. arg1e back and protect yourselfB. keep quiet and leave the customer aloneC. keep calm and listen carefully to the customer23. The underlined sentence “Use your ears more than your mouth” means().A. Your mouth is not more important for you than your ears.B. You should listen more than you speak.C. You should talk more than you listen.24. When dealing with an angry customer, which is NOT the right attitude?A. Be concerned.B. Be patient.C. Be amused.25. Which of the following statements is true according to the passage?A. When the customers complain, you neednt listen carefully.B. You neednt say sorry to those angry customers.C. You should relax yourself and try to understand the angry customers.

更多“填空题When you arrive at the destination, you should turn yourself into a relaxed traveler rather than an outsider.____”相关问题
  • 第1题:

    — Do you have to bow when you meet someone in Japan? — () .

    A.Definitely.It's the custom to hold the bowl in one hand.

    B.Yeah.Depending on the situation, it's polite to do so.

    C.Yes, you never arrive later than the scheduled time.


    正确答案:B
    解析:上句的意思:在日本,都碰到人需要点头吗?回答时的关键是“需不需要点头”。选项B符合语境,to do so 指 to bow.

  • 第2题:

    What are some general guidelines regarding the placement of access control lists?()

    A. You should place standard ACLS as close as possible to the source of traffic to be denied.

    B. You should place extended ACLS as close as possible to the source of traffic to be denied.

    C. You should place standard ACLS as close as possible to the destination of traffic to be denied.

    D. You should place extended ACLS should be places as close as possible to the destination of traffic to be denied.


    参考答案:B, C

  • 第3题:

    The lockmaster has given you permission to tie off on the lower guide wall to wait your turn to lock through.What should you be most concerned with ________.

    A.A downbound vessel

    B.An upbound vessel

    C.Current reaction when the lock chamber is being emptied

    D.Current reaction when the lock chamber is being filled


    正确答案:C

  • 第4题:

    You′ll find yourself thinking about nothing _________when you′re very nervous.


    A.wherever

    B.whatsoever

    C.whenever

    D.however

    答案:B
    解析:
    考查whatsoever的用法。whatsoever等于whatever,是whatever的一种更正式和强调的语言表达形式,语气比whatever强;用在否定句中,与no,not,nothing等具有否定意义的词连用,构成加强否定式。相当于not…at all,如:They received no help whatsoever.他们没有得到一丁点帮助。题干句意为“你会发现当你很紧张的时候,你什么事情都思考不了”。本句去掉设空部分完全成立,意思完整,不缺任何成分,所以选择起强调作用的whatsoever。

  • 第5题:

    根据下面资料,回答题
    Human growth is a process of experimentation, trial, and error eventually leading to wisdom. Each time you choose to trust yourself and take action, you can never quite be certain how the situation will 16 .
    Sometimes you are victorious, and sometimes you become disappointed. The 17
    experiments, however, are no less valuable than the experiments that finally prove successful; in fact, you 18 learn more from your "failures" than you do from your 19 . If you have made what you think to be a mistake or failed to live up to your own 20 , you will most likely put up a barrier between your essence and the part of you that is the alleged wrong-doer.
    However, viewing past actions as 21 implies guilt and blame, and it is not possible to learn anything meaningful while you are engaged in blaming. 22 , forgiveness is required when you are severely judging yourself. Forgiveness is the act of erasing an 23 debt. There are four kinds of forgiveness.
    The first is beginner forgiveness for yourself.
    The second of forgiveness is beginner forgiveness for another.
    The third kind of forgiveness is 24 forgiveness of yourself. This is for serious misbehaviors, the ones you carry with deep 25 . When you do something that violates your own values and principles, you create a gap between your standards and your actual 26 . In such a case, you need to work very hard at 27 yourself for these deeds so that you can close this gap. This does not 28 that you should rush to forgive yourself or shouldn′t feel regret, 29 taking pleasure in these feelings for a prolonged period of time is not healthy.
    The 30 and perhaps most difficult one is the advanced forgiveness of another.
    At some time of our life, you may have been severely wronged or hurt by another person to such a degree that forgiveness seems 31 .
    However, harboring anger and revenge fantasies only keeps you 32 in victimhood. Under such a circumstance, you should force yourself to see the bigger picture. By so doing, you will be able to 33 the focus away from the anger and resentment.
    It is only through forgiveness that you can erase wrongdoing and 34 the memory. When you can 35 release the situation, you may come to see it as a necessary part of your growth.


    A.turn up
    B..turn out
    C.break out
    D.break up

    答案:B
    解析:
    考查动词短语辨析。turn up“出现,开大”,turn out“结果是,出现”,break out“(战争、火灾等)爆发”,break up“破碎,解散”。句意为“每次你选择相信自己,开始采取行动时,你绝不会知道这个情况会如何”.即你无法预知会有什么样的结果。B项符合句意。

  • 第6题:

    What is your favourite colour? Do you like yellow , orange ,red? If you do ,you must be an optimist, a leader, an active person who enjoys life, people and excitement. Do you prefer greys and blues? Then you are probably quiet,shy, and you would rather follow than lead. You tend to be a pessimist. At least, this is what psychologists tell us, and they should know,because they have been seriously studying the meaning of colours preference, as well as the effect that colours have on human beings. They tells us, among other facts,that we do not choose our favourite clour as we grow up----we are born with our preference.If you happen to love brown, you did so, as soon as you opened your eyes, or at least as soon as you could see clearly.
    Colours do influence our moods----there is no doubt about it .A yellow room makes most people feel more cheerful and more relaxed than a dark green one; and a red dress brings warmth and cheer to the saddest winter day. On the other hand ,black is depressing. A black bridge over the Thames River, near London, used to be the scene of more suicides than any other bridge in the area ----until it was repainter green.The number of suicide attempts immediately fell sharply ;perhaps it would have fallen even more if the bridge had been done in pink or baby blue.
    Light and bright colours make people not only hppier but more active. It is an established fact that factory workers work better,harder ,and have fewer accidents when their machines are painted orange rather than black or grey.
    If one enjoys life, one is sure to prefer________.

    a.red to yellow
    b.blue to orange
    c.red to grey
    d.blue to yellow

    答案:C
    解析:

  • 第7题:

    When the order “Let go the anchor” is received ,you should ().

    • A、release the brake
    • B、hoist the anchor ball
    • C、turn the windlass over slowly
    • D、A and B

    正确答案:A

  • 第8题:

    You deploy mobile devices that run Microsoft Windows Mobile 5.0 Pocket PC Phone Edition.   You need to prevent the device screen from turning dark when users view documents.   Which two actions should you perform?()

    • A、Configure the backlight brightness setting to maximum.
    • B、Display the soft input panel (SIP) when users read documents.
    • C、Increase the value of the Turn off device if not used for option.
    • D、Increase the value of the Turn off backlight if device is not used for option.

    正确答案:C,D

  • 第9题:

    填空题
    When you arrive at the destination, you should turn yourself into a relaxed traveler rather than an outsider.____

    正确答案: G
    解析:
    由题干中“destination”可定位至G段。本段讲到,你应该试着让自己放松,而不是成为一个观看者。故匹配段落为G段。

  • 第10题:

    单选题
    —Shall we go skating or stay at home?—Which _____ do yourself?
    A

    do you rather

    B

    would you rather

    C

    will you rather

    D

    should you rather


    正确答案: D
    解析:
    would rather do宁愿。疑问句中将would提到主语前面,故为B。

  • 第11题:

    单选题
    When checking the liquid level in a tank, you should position yourself ().
    A

    on the windward side of the opening

    B

    on the leeward side of the opening

    C

    at a right angle to the wind direction

    D

    so that the obstruction of your body will protect you from the fumes


    正确答案: A
    解析: 暂无解析

  • 第12题:

    问答题
    Practice 4  You should spend about 40 minutes on this task.  Write about the following topic:  Money for postgraduate research is limited. Therefore some people think that financial support from governments should only be provided for scientific research rather than research for less useful subjects. Do you agree or disagree?  You should write at least 250 words.

    正确答案: 【参考范文】
    It is known to all that postgraduate research plays a vital role in advance of various subjects. However, the investment is so limited that many people maintain that the government should only support the scientific ones which are useful so that greater profits can be generated. Personally, I can not agree with this view.
    No one can question the importance of scientific research as it is closely related with our living standard and earns great advantage for a nation. However, if only science was emphasized, the society would lose balance. More essentially, it is hard to distinguish “useful” from “useless.”
    In order to solve this problem, the government can take action from at least three aspects: First, the government should collect more funds via legislative rules or it can employ some companies to do so. Taxation and investment can be strong supports to school research. Second, the research laboratories should and have to use fund distributed efficiently and effectively. Although the government has the obligation to support their researches, they can never waste the money on private expenditures. Last but not the least, the government as the macro leader, it should not judge the value of something in a short-sighted view. Subjects which are seemingly useless at the present stage probably have great potential in the future.
    To sum up, it is an inevitable obligation to invest money in doing research for college students and staff. And the government should treat all subjects equally without narrow minds.
    解析: 暂无解析

  • 第13题:

    Please describe a time when you saw an opportunity to really make a difference on yourself? (No more than 1000 letters)


    正确答案:
             

  • 第14题:

    28 When you are home,give a call to let me know you safely.

    A are arriving

    B have arrived

    C had arrived

    D will arrive


    正确答案:B

  • 第15题:

    When you come to our city you can see__________ yourself how beautiful it is.


    A.in

    B.for

    C.to

    D.with

    答案:B
    解析:
    考查介词和固定搭配。句意为“当你来到我们城市,你就可以自己看看它有多美了”。for“(表示对象)为了”,see for yourself是固定搭配,意为“自己去看,亲眼看看”。in“在……里面”,to“向,朝,到,往”,with“和”。

  • 第16题:

    根据下面资料,回答题
    Human growth is a process of experimentation, trial, and error eventually leading to wisdom. Each time you choose to trust yourself and take action, you can never quite be certain how the situation will 16 .
    Sometimes you are victorious, and sometimes you become disappointed. The 17
    experiments, however, are no less valuable than the experiments that finally prove successful; in fact, you 18 learn more from your "failures" than you do from your 19 . If you have made what you think to be a mistake or failed to live up to your own 20 , you will most likely put up a barrier between your essence and the part of you that is the alleged wrong-doer.
    However, viewing past actions as 21 implies guilt and blame, and it is not possible to learn anything meaningful while you are engaged in blaming. 22 , forgiveness is required when you are severely judging yourself. Forgiveness is the act of erasing an 23 debt. There are four kinds of forgiveness.
    The first is beginner forgiveness for yourself.
    The second of forgiveness is beginner forgiveness for another.
    The third kind of forgiveness is 24 forgiveness of yourself. This is for serious misbehaviors, the ones you carry with deep 25 . When you do something that violates your own values and principles, you create a gap between your standards and your actual 26 . In such a case, you need to work very hard at 27 yourself for these deeds so that you can close this gap. This does not 28 that you should rush to forgive yourself or shouldn′t feel regret, 29 taking pleasure in these feelings for a prolonged period of time is not healthy.
    The 30 and perhaps most difficult one is the advanced forgiveness of another.
    At some time of our life, you may have been severely wronged or hurt by another person to such a degree that forgiveness seems 31 .
    However, harboring anger and revenge fantasies only keeps you 32 in victimhood. Under such a circumstance, you should force yourself to see the bigger picture. By so doing, you will be able to 33 the focus away from the anger and resentment.
    It is only through forgiveness that you can erase wrongdoing and 34 the memory. When you can 35 release the situation, you may come to see it as a necessary part of your growth.


    A.unusual
    B..absurd
    C.emotional
    D.original

    答案:C
    解析:
    考查形容词辨析。unusual“不寻常的”,absurd“荒谬的”,emotional“感情的,情绪的”, original“原始的”。联系上下文可知,原谅自己其实就是消除自己情感上的负担,将自己从内疚、自责的状态中解放出来,故选C。

  • 第17题:

    What is your favourite colour? Do you like yellow , orange ,red? If you do ,you must be an optimist, a leader, an active person who enjoys life, people and excitement. Do you prefer greys and blues? Then you are probably quiet,shy, and you would rather follow than lead. You tend to be a pessimist. At least, this is what psychologists tell us, and they should know,because they have been seriously studying the meaning of colours preference, as well as the effect that colours have on human beings. They tells us, among other facts,that we do not choose our favourite clour as we grow up----we are born with our preference.If you happen to love brown, you did so, as soon as you opened your eyes, or at least as soon as you could see clearly.
    Colours do influence our moods----there is no doubt about it .A yellow room makes most people feel more cheerful and more relaxed than a dark green one; and a red dress brings warmth and cheer to the saddest winter day. On the other hand ,black is depressing. A black bridge over the Thames River, near London, used to be the scene of more suicides than any other bridge in the area ----until it was repainter green.The number of suicide attempts immediately fell sharply ;perhaps it would have fallen even more if the bridge had been done in pink or baby blue.
    Light and bright colours make people not only hppier but more active. It is an established fact that factory workers work better,harder ,and have fewer accidents when their machines are painted orange rather than black or grey.
    "You would rather follow than red" means_______.


    a.you don't like to follow others
    b.you would be a member rather than a leader
    c.you would be afraid of following others
    d.you would like to be a leader rather than a follower

    答案:B
    解析:

  • 第18题:

    What are some of the questions you should ask yourself when analyzing your existing Domino NSF application for modernizing with XPages?()

    • A、All of the below
    • B、How much UI code do you have?
    • C、How complex are your subs and functions?
    • D、How do you use Rich Text, if any at all?

    正确答案:A

  • 第19题:

    A folder on your Windows 2000 Professional computer contains bitmap files that have been compressed from 2MB to 1MB.  You want to copy one of the compressed bitmap files from the hard disk to 1.4-MBfloppy disk. When you attempt to copy, you receive the following error message ‘Destination drive is Full’.  What should to do?()

    • A、Move, rather than copy, the compressed bitmap file to the floppy disk.
    • B、Reformat the floppy disk.Then copy the compressed bitmap file to the floppy disk.
    • C、Use another program to compress the bitmap file before copying it to the floppy disk.
    • D、Copy an empty compressed folder to the floppy disk. Then copy the compressed bitmap file to the folder on the floppy disk.

    正确答案:C

  • 第20题:

    You have configured accessibility options for Tom. Everything works fine. You want to configure that when Tom wants to use CTRL, ALT or Shift key simultaneously, he should has the option to press one key at a time? What should you do to provide this feature to Tom?()

    • A、Turn on FilterKeys, this will allow accessibility options to be turned on at will.
    • B、In accessibility options on the general tab, enable "turn off accessibility features after idle for  xx minutes".
    • C、From the Keyboard tab of the accessibility option applet, check the StickyKeys checkbox, this  will save all accessibility options when you exit the control panel applet.
    • D、In accessibility options on the general tab, disable "turn off accessibility features after idle for  xx minutes". 

    正确答案:C

  • 第21题:

    单选题
    When you are firing a pyrotechnic distress signal,it should be aimed().
    A

    horizontally and directly abeam of your vessel

    B

    at the vessel whose attention you want to attract

    C

    into the wind

    D

    at greater than 60 degrees above the horizon


    正确答案: C
    解析: 暂无解析

  • 第22题:

    单选题
    When you get home, please call me to let us know that you ______safety.
    A

    would arrive

    B

    have arrived

    C

    had arrived

    D

    will arrive


    正确答案: B
    解析:
    句意:你到家的时候给我们打个电话让我们知道你安全到达了。已经到家表示动作已完成,所以这里应该用现在完成时have arrived。would arrive是过去将来时。had arrived是过去完成时。will arrive是一般将来时。

  • 第23题:

    单选题
    The lockmaster has given you permission to tie off on the lower guide wall to wait your turn to lock through. What should you be most concerned with? ()
    A

    A downbound vessel

    B

    An upbound vessel

    C

    Current reaction when the lock chamber is being emptied

    D

    Current reaction when the lock chamber is being filled


    正确答案: C
    解析: 暂无解析

  • 第24题:

    填空题
    All of your obvious disadvantages as a foreigner will become sources of amusement when you are prepared to laugh at yourself.____

    正确答案: I
    解析:
    由题干关键词“disadvantages”可定位到I段。如果你能有牺牲自己娱乐大众的精神,那么不管你来自哪个国家都没有关系。故匹配段落为I段。