单选题Which of the following is the BEST support channel for server software and hardware?（）A Online troubleshooting toolsB Service Level Agreement (SLA)C Vendor websiteD Support forums

题目
单选题
Which of the following is the BEST support channel for server software and hardware?（）
A

Online troubleshooting tools

B

Service Level Agreement (SLA)

C

Vendor website

D

Support forums

相似考题

1.Which of the following is the BEST place to find information about particular server software?()A. Vendor websiteB. Online support channelsC. Driver release notesD. HCL

2.资料：Desktop Support for Private Equity Firm in Midtown -Manhattan -Contract role The Desktop Support Technician will provide desk side and remote technical assistance to end users. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers and peripherals. In addition to technical support you will be responsible for imaging PC's, deploying and configuring software and managing technology requests and account creation. This position requires high levels of professionalism, strong problem solving skills, and the ability to learn new technologies. Responsibilities -Install, configure, maintain and support PC hardware and software for the firm's end user computing environment. -Creating and managing standardized desktop images and applications packaging; physical setting up for computers and software system installation for various applications and programs. Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications. Monitor and test fixes to ensure problems have been adequately resolved. Image and configure desktops and laptops using an enterprise imaging solution. -Quickly escalate, track and close incident tickets to ensure high client satisfaction.Requirements -Experience in working in hedge funds, fund-of-fund or private equity firms, smaller organizations where ability to learn range of technologies was required; and/or client facing/field service roles are all a plus. -Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization. -Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications. -Strong knowledge of Windows 7, Active Directory and Exchange. -Strong knowledge of MS Office 2010 required. -Knowledge of network printer installation, setup and troubleshooting. -Knowledge of virtualization technologies. -Working knowledge of mobile devices-add, remove, reactivate, migrate users etc.Which of the following is NOT the Desktop Support Technician's responsibility?A.Supporting PC hardware. B.Installing and upgrading hardware. C.Bringing repaired PCs to customers. D.Imaging and configuring desktops and laptops.

3.If XYZ LTD needs to upgrade the Cisco IOS Software of a Cisco Router, Where is the best place to download the upgrade image file from?（）A、The best option is to download it from the Cisco TAC websiteB、The best option is to download it from the Cisco.Com Software support siteC、The best option is to download it form the Cisco Advanced Services websiteD、The best option is to download it from the TFTP site on Cisco.com

4.Which of the following is the BEST support channel for server software and hardware?()A. Online troubleshooting toolsB. Service Level Agreement (SLA)C. Vendor websiteD. Support forums

更多“单选题Which of the following is the BEST support channel for server software and hardware?（）A Online troubleshooting toolsB Service Level Agreement (SLA)C Vendor websiteD Support forums”相关问题

  • 第1题：

    An administrator is running proprietary server software that requires services to be reconfigured every time the server is upgraded to the latest vendor version. Which of the following is the BEST solution to address this problem?（）

    • A、The current system configuration should be documented for future use.
    • B、Server diagramming and environmental topologies should be documented.
    • C、A copy of the latest pre-installation plan should be developed and utilized.
    • D、Vendor support should be contacted so that they can correct the issue.

    正确答案:D

  • 第2题：

    An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?（）

    • A、The supporting documentation
    • B、The vendor website
    • C、The Internet
    • D、The server event logs

    正确答案:D

  • 第3题：

    When troubleshooting hardware issues with a server， which of the following is MOST likely to cause a problem in receiving vendor support？（）

    • A、 Third party cables
    • B、 Third party memory
    • C、 Signed drivers
    • D、 Server type

    正确答案:B

  • 第4题：

    A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）

    • A、IBM Techline
    • B、IBM Supportline
    • C、IBM Software Distribution
    • D、IBM Hardware Support

    正确答案:B

  • 第5题：

    You have an Exchange Server 2010 organization. You design a deployment of multiple Mailbox servers.  Your companys Service Level Agreement （SLA） states that servers must support 1，000 concurrent connections to mailboxes while maintaining an RPC latency of less than 20 milliseconds.  You need to verify that your design meets the requirements of the SLA before you deploy servers in the production environment.  Which tool should you use？（）

    • A、Exchange Server Jetstress 2010
    • B、Exchange Server User Monitor （ExMon）
    • C、Exchange Server Load Generator （LoadGen） 2010
    • D、Exchange Server Remote Connectivity Analyzer （ExRCA）

    正确答案:C

  • 第6题：

    单选题
    The account executive is asking about post-sales support for a new p5 HMC.  They need the pSeries technical specialist to configure an HMC with software support for the customer.  Which of the following should the specialist include in the configuration？（）
    A

    Supportline

    B

    ServiceSuite

    C

    Software Maintenance Agreement （SWMA）

    D

    Machine Control Program Remote Support Agreement （MCPRSA）


    正确答案： A
    解析： 暂无解析

  • 第7题：

    单选题
    A standard three-year term, next-business-day hardware replacement, and telephone support arefeatures of which cisco support program?（）
    A

    SMARTnet

    B

    SMB Foundation

    C

    SMART Care

    D

    Small Business Pro Service


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    You have an Exchange Server 2010 organization. You design a deployment of multiple Mailbox servers.  Your companys Service Level Agreement （SLA） states that servers must support 1，000 concurrentconnections to mailboxes while maintaining an RPC latency of less than 20 milliseconds.  You need to verify that your design meets the requirements of the SLA before you deploy servers in theproduction environment.  Which tool should you use？（）
    A

    Exchange Server Jetstress 2010

    B

    Exchange Server User Monitor （ExMon）

    C

    Exchange Server Load Generator （LoadGen） 2010

    D

    Exchange Server Remote Connectivity Analyzer （ExRCA）


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    The primary purpose of an SLA between the service provider and customer is to agree on which of the following？（）
    A

    Monthly bandwidth limits， server configuration， and software baseline.

    B

    Number of dedicated technicians assigned to network issues.

    C

    Level of service including energy consumption， bandwidth and server color.

    D

    Level of service including time limits for service， repair and replacement.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    Which of the following is the BEST support channel for server software and hardware？（）
    A

     Online troubleshooting tools

    B

     Service Level Agreement （SLA）

    C

     Vendor website

    D

     Support forums


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    Which of the following is the BEST place to find information about particular server software？（）
    A

     Vendor website

    B

     Online support channels

    C

     Driver release notes

    D

     HCL


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?（）
    A

    The supporting documentation

    B

    The vendor website

    C

    The Internet

    D

    The server event logs


    正确答案： A
    解析： 暂无解析

  • 第13题：

    Which of the following is the BEST support channel for server software and hardware?（）

    • A、Online troubleshooting tools
    • B、Service Level Agreement (SLA)
    • C、Vendor website
    • D、Support forums

    正确答案:C

  • 第14题：

    Which of the following is the BEST place to find information about particular server software?（）

    • A、Vendor website
    • B、Online support channels
    • C、Driver release notes
    • D、HCL

    正确答案:A

  • 第15题：

    The primary purpose of an SLA between the service provider and customer is to agree on which of the following？（）

    • A、Monthly bandwidth limits， server configuration， and software baseline.
    • B、Number of dedicated technicians assigned to network issues.
    • C、Level of service including energy consumption， bandwidth and server color.
    • D、Level of service including time limits for service， repair and replacement.

    正确答案:D

  • 第16题：

    The account executive is asking about post-sales support for a new p5 HMC.  They need the pSeries technical specialist to configure an HMC with software support for the customer.  Which of the following should the specialist include in the configuration？（）

    • A、Supportline
    • B、ServiceSuite
    • C、Software Maintenance Agreement （SWMA）
    • D、Machine Control Program Remote Support Agreement （MCPRSA）

    正确答案:D

  • 第17题：

    单选题
    A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）
    A

    IBM Techline

    B

    IBM Supportline

    C

    IBM Software Distribution

    D

    IBM Hardware Support


    正确答案： D
    解析： 暂无解析

  • 第18题：

    单选题
    When troubleshooting hardware issues with a server, which of the following is MOST likely to cause a problem in receiving vendor support?（）
    A

    Third party cables

    B

    Third party memory

    C

    Signed drivers

    D

    Server type


    正确答案： D
    解析： 暂无解析

  • 第19题：

    单选题
    An administrator is running proprietary server software that requires services to be reconfigure devery time the server is upgraded to the latest vendor version.  Which of the following is the BEST solution to address this problem？（）
    A

     The current system configuration should be documented for future use.

    B

     Server diagramming and environmental topologies should be documented.

    C

     A copy of the latest pre-installation plan should be developed and utilized.

    D

     Vendor support should be contacted so that they can correct the issue.


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    An administrator has purchased monitoring software that can be configured to send alerts when hardware and applications are having issues. Which of the following must be installed on the monitoring server so that it can properly monitor details on vendor specific devices?（）
    A

    MIBs

    B

    SMTP

    C

    WMI

    D

    DHCP


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    Which of the following is the BEST support channel for server software and hardware?（）
    A

    Online troubleshooting tools

    B

    Service Level Agreement (SLA)

    C

    Vendor website

    D

    Support forums


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    An administrator is running proprietary server software that requires services to be reconfigured every time the server is upgraded to the latest vendor version. Which of the following is the BEST solution to address this problem?（）
    A

    The current system configuration should be documented for future use.

    B

    Server diagramming and environmental topologies should be documented.

    C

    A copy of the latest pre-installation plan should be developed and utilized.

    D

    Vendor support should be contacted so that they can correct the issue.


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    When troubleshooting hardware issues with a server， which of the following is MOST likely to cause a problem in receiving vendor support？（）
    A

     Third party cables

    B

     Third party memory

    C

     Signed drivers

    D

     Server type


    正确答案： B
    解析： 暂无解析

  • 第24题：

    单选题
    Which of the following is the BEST place to find information about particular server software?（）
    A

    Vendor website

    B

    Online support channels

    C

    Driver release notes

    D

    HCL


    正确答案： C
    解析： 暂无解析

相关内容