单选题To know where you are going, you are advised to _____.A ask the police for detailed informationB look at the map before leaving the hotelC always travel with your business partnerD have a smart phone with you while traveling

FOUR TIPS FOR BECOMING A FRANCHISEE

If you want to become a franchisee, the tips below can help you to find the perfect opportunity. BE FOCUSD ON YOUR PREFERENCE. On the stage of decision-making, the bottom line is: Don't rule out a business without learning or seeing what the day-to-day will look like. For instance, think about a mom returning to the work force who knows she wants to interact with children on a daily basis. Among the hundreds of options there, she needs to decide if she would like to be hands on as a teacher or if she would rather manage a facility that tutors children in math. Deciding between the two is easy if she considers which day-to-day position she would prefer and how that will impact her other goals. BE PROACTIVE WITH YOUR RESEARCH. After you've determined what role you want in a franchise, it's important to start researching different options. Physically visit many different franchise locations and browse the web and then determine what will be a fit in your community. Make sure the franchisor has experience. Before signing on to a franchise, it is essential to ask the franchisor about the executive team and its past industry experience. Find out if the company leaders have had significant experience at another franchise and are now applying that knowledge successfully. READ THE FRANCHISE DISCLOSURE DOCUMENT CAREFULLY. The first thing to look at is how much a franchise would cost to purchase. Make sure you have a financial advisor who can look at that item with you and see the type of profit a franchisee can make on average. It's also important to take a look at the post-termination clause in the agreement to make sure that when you want to leave the business, you know the terms well and your interests are properly protected.

1. Decide on a business with learning or seeing what the day-to-day will look like.() 2. Before you've determined what role you want in a franchise, it's time to start the business.()

3. Before signing on to a franchise, the essential job is to ask the franchisor about the executive team and its past industry experience.()

4. The first thing to look at is how long a franchise would take to purchase.()

5. To make sure that when you want to leave the business, you have made enough money and you are satisfied with that.()

If you don’t have much experience of making phone calls in English, making a business call can be a worrying experience. Most business people, unless they feel very confident, prepare for an important phone call in a foreign language by making notes in advance. And during the call they make notes while they’re talking to help them to remember what was said. Although it’s quick and convenient to phone someone to give them information or to ask questions, the disadvantage is that there is nothing in writing to help you to remember what was said. It’s essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e-mail to confirm the main points that were made. Because it’s so easy to be misunderstood when talking on the phone, it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right. Always make sure you know the name of the person you’re talking to. If necessary, ask them to spell it out to you, so that you can make sure you’ve got it right----and try to use their name during the call. And make sure that they know your name too.

1. If you don’t have much experience of making phone calls in English, making a business call can be ().

A.an easy thing

B.a happy experience

C.a painful thing

2.Most business people prepare for an important phone call in a foreign language by making notes in advance because ().

A.they are very careful

B.their foreign language isn’t so good

C.they don’t want to miss any important information

3. When the speakers reach an agreement on the phone, ()will send a fax or e-mail in order to confirm the main points that were made.

A.one of them

B.both of them

C.none of them

4.What does “IT” refer to in the first sentence in_Paragraph Four_----“…it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve gotITright”()

A.important information

B.the other person

C.a good idea

5.The best title of this passage is().

A.The Importance of Taking Notes

B.Business Calls

C.Talking on the Phone

Receiving Visitors at the Airport

Do you, sometimes, need to go to meet some visitors at the airport? What should you do when you meet them? What should you talk about? On their arrival, you should pay attention to the following points:

Going up to meet the visitors

Asking about their journey

Helping with their luggage

When going to the visitors and making introduction at the airport, you should remember that the person of less importance, regardless of gender, is introduced to the person of greater importance and the visitor is always more important than anyone in your organization. The introduction is usually followed by a brief and firm handshake.

To break the ice, after introduction, you can ask about their journey, like: “Did you enjoy your journey?” , “How was your trip?” etc. If you want to be more friendly and helpful, you may offer to take the luggage.

When you get to the hotel, accompany your visitors to the hotel front desk and help them with the check-in. After check-in, ask a bell boy to help carry the luggage.

When your visitors have settled down, discuss the schedule with them to see if there might be any changes. If there are changes, don't forget to let the related persons know.

1.When making introductions, the introduction is usually starting with a brief and firm handshake.

2.In order to break the ice, you may ask visitors about their journey after the introduction.

3.If you want to be more friendly and helpful, you'd better help carry the luggage.

4.You should discuss the schedule with the visitors before they've settled down.

5.It is not friendly to ask about the visitor's journey.

Part A

51. Directions:

You are planning to ask your friend to join an outing. Express your idea clearly as follows:

1) details about what you are going to do;

2) when and where you will go out.

You should write no less than 100 words and on ANSWER SHEET Ⅱ. Do not sign your own name at the end of the letter.

You do not need to write the address.

I want to look for a smart phone priced about 1000 Yuan. Do you have some to recommend?

A、 Of course, please take a look at this one

B、 It is very kind of you

C、 Thank you

You'd better have your hair()before going to your friend's wedding.

A. cutting

B. cut

C. to cut

根据下列材料请回答 36～40 题：

B

No one wants to look silly or do the wrong thing at a new job．It is important to make the fight impression(印象)from the very first day．You will face new people．You will be in a new place．

It may be difficult to know what to d0．Here are five tips to help you make it through the firstday at a new job：

1．First impressions can last forever．Make sure you make a good one．Before your first day，find out if your new job has a dress code(rules about what you can weal"to work)．If S0，be sure to follow it．No matter what，always be neat and clean．

2．Get to work on time．Give yourseff an extra l5 minutes to make sure you arrive on time．

3．Pay attention to introductions．One of the first things that your supervisor may do is to intro-duce you to co-workers．These CO-workers will be important to you．They ale the ones who will answer your questions when the boss is not around．

4．Ask plenty of questions．Make sure that your supervisor has told you what is expected of you．If he or she has not told you your duties，ask for a list．Set daily and weekly goals for yourself．

5．Never be the first one to leave．Observe what your C0—workers do around quitting time(下班时间)．It does not look good for you to be eager to leave．

第 36 题 Before you arrive at work，you should______．

A．dress in fl fight way

B．introduce yourself

C．know your duties

D．know your CO-workers well

---What should I do first before boarding? ----().

A.You may ask the policeman there to help.

B.Please go to the airline counter to check-in for your flight.

C.You should wait and see.

D.You have to go there to check in for your flight.