第1题:
Write your essay on the Answer Sheet in 200-250 words.(30 points)
An English person recently came to your school to give a talk(what was the talk
about?).
He/She left a personal possession (what is it?)at the school(}cuhere exactly?). You
want to return the possession(how will you return it?)but you have had difficulty
contacting the person (howhave you tried to contact him/her?). You have a possible address for the person, but you're not sure if it's correct (why?).
Write a letter to the person.
.Thank them for coming to give the talk.
.Explain the situation.
.Ask them to contact you.
Student Committee
St Giles School
Swindon
18/4/2007
Mr Brendan Collins
Chairman
ILP Industries Ltd
Bristol BS3 20X
Dear Mr Collins,
I am writing to thank you for attending our school careers day last week
and giving such
an inspirational and interesting speech on career prospects in the
financial services industry.
I am also writing to inform. you that you left a CI}ROM in the computer
which you used
during your speech. Iwould like to return it to you as soon as possible but
Iwas unsure
whether to send it to your company or adifferent address.
I contacted your office but,unfortunately, you were away on business and I
spoke to a
secretary. She said that the disc belonged to your own private consultancy
business and that I should send it there. She provided me with an address but I am afraid
that I may havewritten it down incorrectly. The address I have is as
follows:Collinsi一Consultancies, Box 283A, Bristol. Could you please confirm that this is the correct address to
which I shouldsend the disc?
Thank you once again for your generosity in giving up your valuable time
for the
students at our school and Iam sorry I have been unable to return your
CD-ROM morepromptly.
Yours sincerely,
John Smith
John Smith
Student Committee Chairperson
第2题:
Just as in face-to-face communication, there are some basic rules of behavior(行为) that should be followed on the Internet. The basic rule is simple: treat others in the same way you would want to be treated. ①Imagine how you’d feel if you were in the other person’s shoes.
For anything you’re about to send: ask yourself, “ Would I say that to the person’s face?” If the answer is no, rewrite and reread. If someone in the chat room is rude to you, you needn’t to fire back. You should either ignore(不理睬) the person, or use your chat software to block their messages. Remember to respect the beliefs and opinions of others in the chat room.
②Offer advice when asked by newcomers, as they may not be sure what to do or how to communicate. When someone makes a mistake, be kind about it. If you do decide to tell someone about the mistake, point it out politely. At the same time, if you find you are wrong, be sure to correct yourself and apologize to those that you have offended(冒犯).③询问别人诸如年龄、性别和家庭情况等隐私问题是不礼貌的。Unless you know the person very well, and you are both comfortable with sharing personal information, or don’t ask such questions.
76. In the chat room we must respect others’ ____________ and __________.
beliefs, opinions
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Receiving Visitors at the Airport
Do you, sometimes, need to go to meet some visitors at the airport? What should you do when you meet them? What should you talk about? On their arrival, you should pay attention to the following points:
Going up to meet the visitors
Asking about their journey
Helping with their luggage
When going to the visitors and making introduction at the airport, you should remember that the person of less importance, regardless of gender, is introduced to the person of greater importance and the visitor is always more important than anyone in your organization. The introduction is usually followed by a brief and firm handshake.
To break the ice, after introduction, you can ask about their journey, like: “Did you enjoy your journey?” , “How was your trip?” etc. If you want to be more friendly and helpful, you may offer to take the luggage.
When you get to the hotel, accompany your visitors to the hotel front desk and help them with the check-in. After check-in, ask a bell boy to help carry the luggage.
When your visitors have settled down, discuss the schedule with them to see if there might be any changes. If there are changes, don't forget to let the related persons know.
1.When making introductions, the introduction is usually starting with a brief and firm handshake.
2.In order to break the ice, you may ask visitors about their journey after the introduction.
3.If you want to be more friendly and helpful, you'd better help carry the luggage.
4.You should discuss the schedule with the visitors before they've settled down.
5.It is not friendly to ask about the visitor's journey.
参考答案:1.T 2.T 3.T 4.F 5.F
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