参考答案和解析
正确答案: B
解析:
根据传单最后一段倒数第2句there will be no further staff reductions可知答案为B。
更多“单选题What has Mr. Fritz promised to do to encourage the staff?A Meet with the staff personally for motivationB Prohibit any further layoffs in the meantimeC Reward staff based on their performance evaluationsD Give special prizes to sales and shipping staff”相关问题
  • 第1题:

    资料:From:Gloria Richter
    To:Gunther Schmidt
    Subject: E-mails; staff lounge; communication problems
    Date: March 3
    There are some communication problems I wish to bring to your attention
    1. Each day we receive a huge number of emails from colleagues inside the company and from overseas customers. Some are important many are not. My staff seems to spend all day checking and sorting emails, which is time-consuming and results in them neglecting other duties.
    2. My staff doesn’t understand why you got rid of the staff lounge after the takeover. They say that it said to be a good place to meet people from other departments and to exchange ideas. Most of them still have not met anyone from Sanicorp yet.
    3. A lot of middle managers are really confused about who they should report to. We know management are planning a reorganization but isn’t it time they told us what’s happening?

    What is NOT requested by Gloria Rikchter in this emall?

    A.An efficient way for the staff to deal with the large number of emails
    B.More investment in the well-being of the staff
    C.Reopening of the staff lounge
    D.clarification of whom the staff should report their works to

    答案:B
    解析:
    本题考查的是细节理解。
    【关键词】NOT requested; Gloria Rikchter
    【主题句】My staff seems to spend all day checking and sorting emails, which is time-consuming and results in them neglecting other duties.(员工花费整天时间核对和分类邮件,既费时间又让他们忽略其他工作。);My staff doesn’t understand why you got rid of the staff lounge.(员工不知道为什么取消员工休息室);A lot of middle managers are really confused about who they should report to.(许多中层管理者对于向谁汇报工作十分困惑。)
    【解析】第2题问“Gloria Rikchter在邮件中没有要求哪一项?” 文中的三点即为Gloria Rikchter的要求。1. 员工花费整天时间核对和分类邮件,既费时间又让他们忽略其他工作。2. 员工不知道为什么取消员工休息室3. 许多中层管理者对于向谁汇报工作十分困惑。这里只有B选项“增加对员工福利的投资”在文章并未提及。

  • 第2题:

    将文件test的属主改为omc,用户组改为staff的正确命令是:()

    • A、chown omc test
    • B、chown staff:omc test
    • C、chown omc:staff test
    • D、chown staff test

    正确答案:C

  • 第3题:

    You are designing an OU structure for IT staff at the branch offices. What should you do?()

    • A、Create an OU for the NewApp Web servers. Assign the IT staff at the branch offices user rights to this OU.
    • B、Create an OU for the NewApp data servers. Assign the IT staff at the branch offices user rights to this OU.
    • C、Create an OU for the IT staff at each branch office. Place network administrators at the branch offices in these OUs.
    • D、Create an OU for each branch office. Place local servers in the OU for their respective office. Assign the IT staff at the branch offices user rights to these OUs.

    正确答案:D

  • 第4题:

    You are the network administrator for your company. The network consists of a single Active Directory domain with three sites. There is a domain controller at each site. All servers run Windows Server 2003. Each client computer runs either Windows 2000 Professional or Windows XP Professional. The IT staff is organized into four groups. The IT staff works at the three different sites. The computers for the IT staff must be configured by using scripts. The script or scripts must run differently based on which site the IT staff user is logging on to and which of the four groups the IT staff user is a member of. You need toensure that the correct logon script is applied to the IT staff users based on group membership and site location.  What should you do?()

    • A、 Create four Group Policy objects (GPOs). Create a script in each GPO that corresponds to one of the four groups. Link the four new GPOs to all three sites. Grant each group permissions to apply only the GPO that was created for the group.
    • B、 Create a single script that performs the appropriate configuration based on the user’s group membership. Place the script in the Netlogon shared folders on the domain controllers.
    • C、 Configure a Group Policy object (GPO) with a startup script that configures computers based on IT staff group. Link the GPO to the three sites.
    • D、 Create a script that configures the computers based on IT staff group membership and site. Create and link a GPO to the Domain Controllers OU to run the script.

    正确答案:A

  • 第5题:

    单选题
    Senior members of the staff competed eagerly()the position of sales manager in the company.
    A

    in

    B

    with

    C

    for

    D

    on


    正确答案: A
    解析: 暂无解析

  • 第6题:

    单选题
    What is a way that KY Electronics has improved profitability?
    A

    By investing in property

    B

    By moving its location

    C

    By lowering staff numbers

    D

    By signing a new manufacturing deal


    正确答案: D
    解析:
    第三段最后一句提到由于总部搬迁,所以间接成本明显降低,相应的其利润会提高。故公司提高盈利能力的方法是搬迁。选择B。

  • 第7题:

    单选题
    The company
    A

    only pays into projects that the staff choose.

    B

    is keen for staff to help the local community.

    C

    expects staff to support only local projects.


    正确答案: C
    解析:
    倒数第二段提到,公司鼓励员工加入Give as You Earn体制,能够给予他人钱财,特别是那些为当地利益工作的组织,由此可知公司渴望员工帮助当地社区,所以选B。

  • 第8题:

    问答题
    Discuss, and decide together:  ● What kinds of reasons might there be for staff leaving their jobs?  ● What steps could be taken to reduce staff turnover?

    正确答案:
    【参考范例】
    Candidate A=A Candidate B=B
    A: Let’s get started. I think a lot of reasons account for staff leaving their jobs. Among these reasons, the most common one may be that some staff members feel that he/she is earning very little in his/her job. What do you see it?
    B: Well, I also think there are several reasons, really. I mean, with employees expanding their horizon their outlook becomes more global. To employees, certain questions may be asked like: What do you enjoy about working here? Over the past year, have you considered about leaving? If so, why is that? What can be done to improve our company and create an even better place to work? Form employees, we are most likely to get answers like they want better training, better working conditions and better communications with their supervisors. And, above all, they want their bosses to “make me feel like I make a difference”.
    A: So how can we weigh up all these factors and take appropriate steps to reduce staff turnover?
    B: Well, it’s vital that the management knows exactly what they want from staff and that they have a full understanding of their key steps, one of which is linking pay and bonuses with performance. What do you think about it?
    A: Yes, it’s difficult to change how things are done. Just like people, bureaucracies fall into bad habits, and the process of adapting to change can be painful. All the departments of the company should do their job well to reform the rules and working environment. So far as I am concerned, most employees are reliable and loyal and they are willing to take hard work.
    B: That’s true. Surveys have been conducted recently. They show that when 15,000 employees in retail shops across the country were asked to list the 18 reasons for working where they did in order, they ranked “good pay” third. And “appreciation of work done” is in first place, with “respect for me as a person” second.
    A: Therefore, the management need to put high value on staff moral. High labor turnover that results from the indiscriminate hiring of “cheap” workers can cost a lot. Many companies have declared a “war for people” so as to recruit and keep better staff.
    B: If correct steps are taken to boost staff moral, labor turnover is bound to decline by more than haft. There is enough evidence that the management should spend more money on retaining employees if they hope to spend less on finding and training new ones.
    A: I agree with you. I think, to reduce its labor turnover, we need to get across a simple message throughout our operating divisions, that is loyal, well-motivated employees make customers happy, which in turn, creates bigger profits and happier shareholders. It could also help to improve training of middle manager.. So could a change in bonus arrangements.
    B: Meanwhile, the senior managers may become fussier about the people they recruited. They prefer to screen out job applicants who are mainly motivated by money, in other words applicants, who are pejoratively described as “pay first people” by some companies. Such people make up a surprisingly small, yet evidently disruptive, part of the service-industry workforce. Many companies found in its employee-attitude surveys that only about 20% of their workers regarded pay as their principal reason for working there.
    A: Probably, you’re right. But people do annoying things out of their own will in exchange for money or entertainment, so they may go for the bait. And many middle managers in service industries are more comfortable managing demands for more money than those for increased recognition and better communications. They will need to change their ways. Well, let’s conclude what we have said and make a decision, shall we?
    B: Yes, first we will go over the questions, and then make decisions together.
    解析: 暂无解析

  • 第9题:

    问答题
    Q3: Do you think it’s better for staff to receive written or oral feedback on their performance? (Why?/Why not?)

    正确答案:
    A: I think it’s better for staff to receive written feedback on their performance. If manager gives his/her subordinates written feedback, it will save the trouble of talking to staff face-to-face. To give oral feedback on staff performance might put supervisor/manager in a position where he or she is criticized for doing wrong or supposed to have done wrong in meeting legal requirements. Senior staff don’t have to listen to staff when they make complaints about the company.
    B: I think it is sensible to give oral feedback on staff performance. Face-to-face communication contributes to improving relations between managers and staff, which can boost staff morale. Giving staff oral feedback also offers a chance for managers and staff to discuss the goals and targets together. Thus, the managers/supervisors can get valuable information from staff to employer, which in turn can be used to build new targets.
    解析: 暂无解析

  • 第10题:

    问答题
    Q2: What do you think are the most important criteria for measuring staff performance? (Why?/Why not?)

    正确答案:
    A: I suppose productivity is the most important criterion for measuring staff performance. Productivity refers to the measured ability to grow things or the rate of making profits. In that sense, if an employee fails to makes profit for the company, he or she is not considered to be a good staff.
    B: I don’t think productivity is the most important criterion for measuring staff performance. Instead, I think achievement is the most important criterion for measuring staff performance. He, who has completed his demanding tasks successfully or made great achievements, be it material or nonmaterial, through skill and hard work, should be regarded as a good staff.
    解析: 暂无解析

  • 第11题:

    单选题
    You are designing an OU structure for IT staff at the branch offices. What should you do?()
    A

    Create an OU for the NewApp Web servers. Assign the IT staff at the branch offices user rights to this OU.

    B

    Create an OU for the NewApp data servers. Assign the IT staff at the branch offices user rights to this OU.

    C

    Create an OU for the IT staff at each branch office. Place network administrators at the branch offices in these OUs.

    D

    Create an OU for each branch office. Place local servers in the OU for their respective office. Assign the IT staff at the branch offices user rights to these OUs.


    正确答案: B
    解析: 暂无解析

  • 第12题:

    问答题
    Q5: Apart from appraisal schemes, what other measures do you think are effective improving staff performance? (Why?)

    正确答案:
    A: It is true that almost all organizations have the “quit-but-stay” employees who have severed their psychological contract with the organization. Many techniques are available to motivate staff, among which the most effective one is to give as much meaningful work as possible to employees. The less intrinsically interesting the work, the more needs to be done to make it acceptable such as job rotation, job enrichment and job sharing.
    B: In addition to appraisal schemes, some other measures can be taken to improve staff performance, of which the most important one is to give staff due trustworthiness. If you believe in your staff, and trust your staff, you will give them the information and resources that they need to do a good job. Also through ongoing training make sure that employees have skills that are necessary to fulfill the requirements of the job. As a result, I believe, most of your staff members will certainly display their commitments to doing the job well.
    解析: 暂无解析

  • 第13题:

    Write a memo in about 50 words. You are Human Resources Manager. Your company is going to provide the staff with training in E-Commerce. There will be two course levels: intermediate level and advanced level. The training course will be given on Saturdays for five weeks. Write a memo to department managers: ·Informing them of the coming training course; ·Asking them to encourage the staff to participate; ·Asking them to help obtain the names of the interested staff.
    To: Department Managers
    From: (your name)
    Subject: E-Commerce Training Course
    Date: April 18, 2013
    From March 20 an E-Commerce course will be held on Saturdays for five weeks. There will be 2 groups: intermediate level and advanced level. Please encourage your staff to attend the training course and send me the names of all interested staff by next Friday. These staff will take a test the week before the training course starts.

  • 第14题:

    UNIX里,把Sroute文件改为归属于用户hlr和用户组staff的命令是()。

    • A、chown hlr:staff Sroute
    • B、chusr hlr:staff Sroute
    • C、chown hlr staff Sroute
    • D、chusr hlr staff Sroute

    正确答案:C

  • 第15题:

    The staff should give the() a manual search.

    • A、domestic passenger
    • B、handicapped passenger
    • C、international passenger
    • D、transit passenger

    正确答案:B

  • 第16题:

    问答题
    Practice 5  ● The company you work for has decided to join a scheme in which members of staff exchange places for six months with people from other companies overseas.  ● The Chief Executive has asked you to suggest which members of staff should be the first to take part in this scheme and why.  ● Write your proposal for the Chief Executive:  ● suggesting which members of staff should be chosen and why they are suitable  ● describing what their current responsibilities are  ● explaining what these staff could learn from the exchange scheme  ● outlining the benefits to the company as a whole of its participation in the scheme.  ● Write 250~300 words on the separate answer paper provided.

    正确答案: 【参考范文】
    Subject: Choosing employees for staff exchange scheme
    As requested, I am submitting this report so as to give recommendations on selecting members of staff as the first to participate in a scheme in which members of staff exchange places for six months with people from other companies in England.
    As for the ideal candidate, he or she will be a qualified accountant with no less than 3 years’ hands-on experience. He/she is expected to be confident and possesses excellent interpersonal and communication skills in English language. It will be an asset if he/she has a good understanding of American environment and culture.
    I believe that most of the junior managers at the financial department are qualified for this scheme, for they can meet the requirements and obviously have an edge over staff of other departments. Their responsibility is about the financial control of the businesses, which includes accounting matters, cash flow management and negotiation with suppliers. Moreover, they can offer commercial support to the local managers and are heavily engaged in operational level, while managing overseas
    With this scheme, staff will be more exposed to a different environment, which is bound to broaden their horizon, improve their English and sharpen their skills. I am certain that staff will have an indepth knowledge of and exposure to managing overseas businesses. Surely it would turn out to be a most rewarding experience to them as well. Exposed to different culture, the selected members will be able to share their knowledge with those never been out of China.
    Providing staff with a unique experience of working overseas will boost their morale and make them valuable assets for the company. Their knowledge can also be used to expand operation home and abroad. Therefore, it will end up benefiting the company greatly.
    解析: 暂无解析

  • 第17题:

    单选题
    You are the network administrator for your company. The network consists of a single Active Directory domain with three sites. There is a domain controller at each site. All servers run Windows Server 2003. Each client computer runs either Windows 2000 Professional or Windows XP Professional. The IT staff is organized into four groups. The IT staff works at the three different sites. The computers for the IT staff must be configured by using scripts. The script or scripts must run differently based on which site the IT staff user is logging on to and which of the four groups the IT staff user is a member of. You need toensure that the correct logon script is applied to the IT staff users based on group membership and site location.  What should you do?()
    A

     Create four Group Policy objects (GPOs). Create a script in each GPO that corresponds to one of the four groups. Link the four new GPOs to all three sites. Grant each group permissions to apply only the GPO that was created for the group.

    B

     Create a single script that performs the appropriate configuration based on the user’s group membership. Place the script in the Netlogon shared folders on the domain controllers.

    C

     Configure a Group Policy object (GPO) with a startup script that configures computers based on IT staff group. Link the GPO to the three sites.

    D

     Create a script that configures the computers based on IT staff group membership and site. Create and link a GPO to the Domain Controllers OU to run the script.


    正确答案: A
    解析: 暂无解析

  • 第18题:

    单选题
    What has Mr. Fritz promised to do to encourage the staff?
    A

    Meet with the staff personally for motivation

    B

    Prohibit any further layoffs in the meantime

    C

    Reward staff based on their performance evaluations

    D

    Give special prizes to sales and shipping staff


    正确答案: B
    解析:
    根据传单最后一段倒数第2句there will be no further staff reductions可知答案为B。

  • 第19题:

    单选题
    Notice: Week commencing 7 JanuaryMarketing workshop 8 January postponed until further notice;All staff meeting on 9 January;Repairs to staff Canteen throughout January.What is happening this week?
    A

    A seminar.

    B

    A meeting.

    C

    A staff dinner.


    正确答案: A
    解析:
    题意:1月8日的营销讲习班延迟,何日举办再行通知;1月9日召开全体员工大会;整个l月份职工食堂都要进行修缮。由此可知这周只有召开staff meeting(员工大会)。故选B。workshop讲习班;研究会。seminar研讨会。

  • 第20题:

    问答题
    Discuss, and decide together:  ● What the likely reactions from staff might be to the introduction of the scheme?  ● How feedback should be given to staff on their performance?

    正确答案:
    【参考范例】
    Candidate A=A Candidate B=B
    A: ABC Company is about to introduce an appraisal scheme to assess the performance of staff. It will benefit both individual and company. Individual appraisals are not always very effective, and people tend to think that there are too many categories. They are not sure how the system works, so they are not happy with the legal aspects. What might be the likely reactions of the staff to the introduction of the scheme?
    B: I think some employees would accept the appraisal scheme, in the hope that introduction of the scheme will be beneficial to both individual and company. Some would regard it as a chance to improve their salary. Some others may dislike it for they don’t like the way they are assessed. Many more have doubt about the meaning of the staff appraisal. Everybody works in teams these days and team members share responsibility for results. And team leaders could sense resentment between members. Teams much prefer to be awarded a group rating. We often receive complaints about the system of performance appraisals. What is your opinion of the feedback on appraisal? I think the feedback on performance appraisal is very likely not as positive as the leaders have expected.
    A: I agree with you. The staff appraisal may be one of the biggest causes of dissatisfaction at work. In America, the unhappy workers even sue their employers over appraisal interviews. Problems will rise from the scheme itself and from the implementation and understanding of that scheme. Senior staff find it difficult to do appraisals. They have no choice but to listen to staff’s complaint about the company during the appraisal.
    B: Therefore, I recommend that before reversing the appraisal’s negative associations, an organization needs to find out the underlying reasons contributing to them. The guidelines should be given to the employees by the management These guidelines suggest that a successful scheme have a clear appeal process, that all the negative feedback should be accompanied by evidence like dates, times and outcomes and that, most importantly, ratings should be able to reflect specific measurable elements of the job requirements.
    A: I suggest we should make some changes to the current schemes. But how should feedback be given to staff on their performance?
    B: That’s the question that needs discussion. Yes, you’re right. Some changes to current schemes are actually simply a matter of logic.
    A: For example, if employees are constantly encouraged to work in teams and to shoulder joint responsibility for their successes and failures, it practically makes little sense for the appraisals to focus on individuals, as this may result in resentments and cause divisions within the group. Therefore, it is possible, and more suitable in some cases to arrange appraisals where performance is rated for the group.
    B: And in addition, staff members should also be educated about the best way to approach appraisals. They feel uncomfortable about being asked to play a more supportive role than they are accustomed to without any training. I think it is sensible to give written feedback to most staff members. For some employees, we’d better give them oral feedback on their performance plus the written one.
    A: Your idea is acceptable. However, those who are appraised may regard it as a chance to air their grievances and highlight the company’s failings instead of considering their own role. Therefore, the feedback to be given to staff should not be too negative. Rather, the appraisal needs to be positive.
    解析: 暂无解析

  • 第21题:

    问答题
    Practice 8  ● You are the Managing Director of a company whose profits have recently increased and you would like to reward staff for this.  ● Write an email to all staff:  ● thanking them for their contribution  ● explaining why profits increased  ● telling them what their reward will be.  ● Write 40-50 words.

    正确答案: 【参考范文】
    To: All Staff
    From: Bill Bush
    Date: 7th December 2002
    Subject: Staff Reward
    Because of your hard work and long working hours, the profits of our company this month increased by 10% compared with the same period last year. I would like to thank you for your long devoted work. A party hold at the Grand hotel has been arranged tomorrow as a prize.
    Enjoy!
    解析: 暂无解析

  • 第22题:

    单选题
    —Nick, what do you do now?  —I joined the editorial staff of a local newspaper, ______ I have contributed to various monthlies.
    A

    by when

    B

    since when

    C

    for that

    D

    now that


    正确答案: B
    解析:
    —尼克,你现在做什么工作?—我成为了本地一家报社的员工,从那以后我向许多月刊投稿。by when在什么时候。since when从…时候起。for that因为…。now that既然。

  • 第23题:

    问答题
    Q3: What do you think the long-term effects of high staff turnover might be? (Why?/Why not?)

    正确答案:
    A: It is evident that high staff turnover may have long-term effects on business success. Although once a rarity in business, open competition for other companies’ people is now an accepted fact. Fast-moving markets demand fast-moving organizations that are continuously refreshed with new talent. But no one is willing to see talent leave; when a good employee leaves, the business takes a hit.
    B: I think staff changes might not necessarily be a bad thing for a company. Staff change may contribute to implementing targeted programs to keep the required talent in place. Jobs can be redesigned to reduce turnover. With staff changes, it is made possible for a company to promote loyalty , to work teams or to particular projects.
    解析: 暂无解析

  • 第24题:

    单选题
    将文件test的属主改为omc,用户组改为staff的正确命令是:()
    A

    chown omc test

    B

    chown staff:omc test

    C

    chown omc:staff test

    D

    chown staff test


    正确答案: D
    解析: 暂无解析