问答题Passage 2　　● Read the information below about a company meeting.　　● Choose the best word to fill each gap. Mark one letter (A, B, or C) on your book.　　● Do not use any letter more than once.　　The annual staff meeting of Harcourt Electronics took place

Passage 1　　● Read the following information about the advertisement of a Hainan company.　　● Choose the best word to fill each gap. Mark one letter (A, B, or C) on your book.　　● Do not use any letter more than once.Hainan Provincial Nationality Foreign Trade General Company　　A foreign trade company with the special entitlement (29)______ declares the Customs on Written export declaration anywhere in China.　　The Hainan Nationality Foreign trade General Company, entitled (30)______ the Ministry of Foreign Economic Trade to declare Customs anywhere in China, (31)______ One of the first local foreign trade companies in the province. It (32)______ played an active role (33)______ the past 12 years in economic and cultural development (34)______ the province’s minority nationalities.　　The company (35)______ import and export business and real estate development, (36)______ well as establishing joint venture and co-management enterprises.　　(37)______ the founding of the Hainan Province, the company has (38)______ many export achievements and has been appraised (39)______ the most advanced local company by the provincial government (40)______ five years running.　　Address: 298, Baipoli, Nanhang Road, Haikou City, Hainan Province, China Tel: (0898)7785933　　Fax：(0898)7734479 Post C0de：570006　　29. A to　　　　　B of　　　　　C as　　30. A to　　　　　B with　　　　C by　　31. A are　　　　 B is　　　　　C was　　32. A has　　　　 B had　　　 　C is　　33. A on　　　　　B in　　　　　C with　　34. A for　　　　 B to　　　　　C of　　35. A handles　　 B handled　　 C handling　　36. A and　　　　 B as　　　　　C to　　37. A Before　　　B After　　　 C Since　　38. A make　　　　B made　　　　C got　　39. A for　　　　 B by　　　　　C as　　40. A in　　　　　B for　　　　 C of

Practice 7　　● Look at the list below. It shows the departments of a company.　　● For questions 6-10, decide in which department (A-H) each person on the opposite page works.　　● For each question, mark one letter (A-H) on your Answer Sheet.　　● Do not use any letter more than once.　　A　Customer service department　　B　Design department　　C　Engineering department　　D　Facilities department　　E　Finance department　　F　Human resources department　　G　Legal department　　H　Shipping and receiving department　　6. Richard Saunders is responsible for accepting materials from their suppliers.　　7. John Knight and his team are responsible for the maintenance of the company building.　　8. Gina Theismann is dealing with the complaints from a customer.　　9. Robin Seaton is working on the training plan for the new employees.　　10. Helen Marsden and her team are making the company’s budget for next year.

Practice 3　　● Look at the leaflet below. It shows a list of talks organized by a marketing association for its member.　　● For questions 6-10, decide which event (A-H) is the most suitable for each person.　　● For each question, mark one letter (A-H) on your Answer Sheet.　　● Do not use any letter more than once.　　BA Marketing Association　　Events for March　　A　Business to business marketing: secrets of successful networking　　B　Improving e-marketing performance　　C　Using market researchers—why and how　　D　IT in presentations—what’s available and how to use it　　E　Advertising, PR or Marketing— which is king　　F　Making the appearance of products more attractive　　G　Well trained staff—an important marketing tool　　H　Tripton Motors, marketing success story　　6. Eddie Smith’s director wants him to attend a talk on the benefits of updating employees’ marketing skills.　　7. The product manager of Smiths Engineering wants to know about the effectiveness of computer graphics when giving talks to major clients.　　8. Rachel Green’s company advertises mainly through magazines. But she needs to make more effective use of the company’s website.　　9. An advertising trainee has read a research report on the importance of design and packaging and would like more information.　　10. Computer services provider McDonald wants to find out about ways of making useful contacts in other companies.

Passage 3　　● Read this letter about a complaint.　　● Choose the best word to fill each gap. Mark one letter (A, B, or C) on your book　　● Do not use any letter more than once.A Letter of ComplaintDear Sir or Madam,　　A few months ago I purchased a washing machine (Sanyo XQB50-68) produced (29)______ your factory. After a few weeks I found that it (30)______seriously damaged the clothes. I asked you to change one for me, (31)______ you did. Now I want to ask you to change(32)______ one for me again.　　This one does not damage my clothes any more, (33)______ I have found that it tangles the clothes seriously and (34)______ it automatically begins to spin the water out, the machine shakes (35)______ heavily that it stops by itself. In the instruction booklet you have not mentioned this defect and (36)______have you told the user how to so1ve the problem. I am quite annoyed by the fact that sometimes when I came back (37)______ work to take the clothes out to dry, they were still (38)______.When I am at home, I have to tend it frequently in untwisting the entangled clothes. Is that (39)______ you call you machine “fully automatic”? P1ease change a new one for me that will not entangle the clothes. (40)______, I would ask you to give my money back or I would complain to the Consumer’s Association.Yours sincerely　　29. A in　　　　B for　　　　　 C by　　30. A is　　　　B had　　　　　 C has　　31. A which　　 B that　　　　　C. All　　32. A new　　 　B this　　　　　C that　　33. A but　　　 B. And　　　　　C because　　34. A before　　B. After　　　　C when　　35. A more　　　B so　　　　　　C less　　36. A so　　　　B either　　　　C neither　　37. A to　　　　B from　　　　　C before　　38. A unwashed　B washed　 　　 C wash　　39. A that　　　B which　　　 　C what　　40. A So　　　　B otherwise　　 C But

Practice 3　 You have read the job advertisement below in a newspaper and you want to apply for the job. Write a letter of application to the manager of the company, Mr. Meed, giving all the necessary personal information. You should write approximately 100 words.　 Do not sign your own name at the end of your letter. Use“Wang Lin” instead. You do not need to write the address.

You and your classmates are going to have a party to celebrate the end of your course and you have offered to book a room for this event. You have seen the advertisement below, but you need to know more. Using the notes you have made, write to the Brideswell Inn giving relevant details and asking for further information.　　Write a letter of no fewer than 80 words in an appropriate style. Don’t write any addresses. Now write the letter on the answer sheet.

Practice 5　　● Look at the table of contents of a report provided by Industrial Development Agency of Ireland below. The table shows the sections of the report.　　● For questions 6-10, decide which section (A-H) would be needed by each person.　　● For each question, mark one letter (A-H) on your Answer Sheet.　　● Do not use any letter more than once.　　THINKING OF INVESTING IN THIS COUNTRY?　　Need to have a detailed knowledge of one or more of the following　　TABLE OF CONTENTS　　A　Chairman and CEO Overview　　B　Research and Innovation　　C　Investment Highlights　　D　Statistics　　E　Board and Committees of the Board 2007　　F　Corporate Governance　　G　Organisational Structure and IDA Offices　　H　Financial Statements　　6. Sarah Lee would like to know the strengths in research in Ireland.　　7. Barrie Watson needs a list of the board members.　　8. Tim Longman wants to have a general knowledge of the development of Ireland.　　9. Scott Forrest needs to know the locations of the agency’s offices.　　10. Joshua Golder wants to find out which companies have invested in Ireland.

Passage 9　　● Read the article below about time management.　　● Choose the correct word to fill each gap, from A, B or C on the opposite page.　　● For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.Time management　　Until recently, books on how to manage your time at work were seen as a bit of a joke in the business world. Many were enjoyable to read (29)______ weren’t taken seriously. (30)______ told their readers to dress well, be positive, decide (31)______ they were going and then use (32)______ valuable minute to make sure they got there. One very successful book, first published twenty years (33)______ and still available in bookshops, is The One-Minute Manager. It tells the story of a keen young man who wants to learn (34)______ about how to be a top-performing executive. The authors believe that most people (35)______ the day putting (36)______ problems, or when they do try to solve (37)______ don’t do enough. According (38)______ the authors, having achievable targets should be a manager’s aim. Managers everywhere should read (39)______ book carefully, in order to benefit from (40)______ sensible advice.　　29. A but　　　　　　B or　　　　　　C even　　30. A It　　　 　　　B They　　　　　C We　　31. A where　 　　　 B who　　　　　 C why　　32. A some　　　　　 B. All　　　　　C every　　33. A before　 　　　B. Ago　　　　　C since　　34. A lot　　　　　　B much　　　　　C more　　35. A spend　　　　　B spending　　　C spent　　36. A. About　　　　 B over　　　　　C off　　37. A them　　 　　　B these　　　　 C those　　38. A for　　　 　　 B from　　　　　C to　　39. A the　　　 　　 B one　　　 　　C. A　　40. A their　　　　　B his　　　 　　C its

Practice 2　　● Look at the HR list below. It shows the titles of each person.　　● For questions 6-10, decide who does these jobs.　　● For each question, mark one letter A-H on your book.　　● Do not use any letter more than once.　　A　Mr. Brown Accountant　　　　　　　　E　Mr. Harvers Clerk　　B　Mr. Wright Buyer　　　　　　　　　　F　Ms. Hampson Sales Representative　　C　Mrs. Turnner Quality Controller　　 G　Miss Law Receptionist　　D　Mr. Edwards Typist　　　　　　　　　H　Ms. Smith Marketing Manager　　6. Who answers the phones and welcomes the visitors?　　7. Who purchase the stationeries for the company?　　8. Who works on the sales volume of the company?　　9. Who looks at the company’s profits and costs?　　10. Who makes sure the company’s products are well made?

You wish to enroll in a PhD course (of your choice) at a UK university. You have already written a letter to the university asking for information but have received no reply.　　Write a letter to the university explaining your concern, because the course starts in less than two months. You need to know if you can still enroll, and you also require further information about the course, including the cost.　　Write a letter of about 100 words in an appropriate style on the answer sheet. Do not write any postal addresses. Do not sign your own name at the end of the letter.

Practice 4　　● Look at the list below. It shows articles in a business website.　　● For questions 6-10, decide which article (A-H) each person on the opposite page should read.　　● For each question, mark one letter (A-H) on your Answer Sheet.　　● Do not use any letter more than once.　　Articles　　A　Setting up an Online Home Based Business—2 Mistakes to Avoid　　B　Tips to Buying Property Abroad　　C　How to Conduct an Interview?　　D　Management Communication Techniques　　E　Five Tips on Advertising Your Property　　F　Honesty Proves Best Policy for Job Hunter　　G　Land Investment—An Investors’ Guideline　　H　Five Signs You’re in the Wrong Job　　6. John Shawn wants to sell his house.　　7. Robin Seaton is responsible for recruiting new staff.　　8. Thomas Kingsley is looking for a new job.　　9. Mary Kay would like to start business on the Internet.　　10. James Bensen is going to buy a house in another country.

Directions：　　You are a professor in a department. One of your graduates asks you to write a letter of recommendation to a company which she wants to work for. Your letter should include:　　（1）an brief introduction of yourself；　　（2）the student’s performance and main strengths；　　（3）the main accomplishments at university.　　You should write about l00 words ,Do not sign your own name at the end of the letter. Use “Li Ming” instead. You don’t need to write the address.

Passage 5　　● Read the following information about selling sandwiches.　　● Choose the best word to fill each gap. Mark one letter(A, B, or C)on your book.　　● Do not use any letter more than once.SANDWICH SUCCESS　　Britain’s sandwich business is expanding fast. Half the population buy sandwiches at least twice (29)______ week，and they are spending more (30)______ hem, (31)______ sandwiches are made at home，while (32)______ from shops are selling in growing numbers.　　One reason is that packaging keeps sandwiches fresh for up t048 hours，making (33)______ possible to mass-produce them centrally and distribute them widely. (34)______ reason is that petrol stations，wanting to expand the range of (35)______ they sell，have quickly become major outlets for sandwiches.　　The increase in sandwich sales has also been helped by changing social trends. Many people have stopped (36)______family meals at home, and (37)______ choose the time and place to eat. Time has become more important than price, (38)______ convenience is the most important reason (39)______ all.　　Taken together, these changes are making the sandwich industry (40)______ into a very valuable business.　　29. A the　　　 B. A　　　　 　C this　　30. A on　　　　B. At　　　　　C in　　31. A Either　　B Much　　　　 C Fewer　　32. A they　　　B. All　　　　 C those　　33. A it　　　　B them　　　　 C that　　34. A. Another　B Other　　　　C Next　　35. A which　　 B that　　　　 C what　　36. A have　　　B having　　　 C had　　37. A. Also　　 B instead　　　C. Alternatively　　38. A unless　　B whether　　　C. Although　　39. A of　　　　B for　　　　　C by　　40. A grow　　　B growing　　　C grown

Practice 6　　● Look at the list below. It shows pages from a company’s website on the internet.　　● For questions 6-10, decide which page (A-H) is the most suitable for each person below to　　select.　　● For each question, mark the correct letter (A-H) on your Answer Sheet.　　● Do not use any letter more than once.　　Sky Systems Ltd: Website Directory　　A　Company History　　B　Company Organization　　C　Annual Report　　D　Company Goals　　E　Product Information　　F　Retail Outlets　　G　Customer Complaints　　H　Latest News　　6. Adam Smith is not satisfied with some goods he bought.　　7. Rachel Cains wants to find out when the company started trading.　　8. Hazel Thomas needs to know the name of the Personnel Officer.　　9. Dominic Noble has to find out how the company performed last year.　　10. Benjamin Tidswell wants the address of his nearest Sky Systems dealer.

Practice 5　　● You company receives a complaint letter from a client for misplacement of the materials needed for their meeting. You are asked to write a reply to the letter.　　● apologizing for the inconvenience caused to the client,　　● explaining the reason for the misplacement of the materials,　　● suggesting ways of dealing with the incident.　　● Complaint letter from Mr. Edwin　　Dear Sirs,　　Thanks to the inefficiency of your staff, the fall meeting of the Capitol City Peronnel Directors Association was a big disappointment. As you know, the materials were misplaced by some one there and were never found (they arrived here today from your hotel). The entire program was built around these materials; and, as a result, we had to improvise, which proved to be a sorry mess.　　Your statements for $ 988.65 arrived today, and I am tempted not to pay it. In any event, it would seem that we are entitled to some kind of discount for the inconvenience we were caused by your staff.　　I expect an explanation from you before I make payment.　　Yours faithfully,　　Tom Edwin

Practice 1　 You have read the following advertisement on the Morning Post, an English newspaper.　 Write an application letter to the hotel manager. Your letter should include:　 (1) reasons for your application　 (2) a request for an interview　 You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write the address.

Practice 2　 Read the job advertisement below from a newspaper and suppose you want to apply for the job. Write a letter of application, giving all the necessary personal information.　 You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead.

You recently entered a competition for learners of English. You have just received this letter from the organizers of the competition, on which you have written some notes.　　Read the letter carefully. Then write a reply giving the information requested and also covering the notes you have written in the letter.　　Write a letter of no fewer than 80 words in an appropriate style on the answer sheet. Do not write any addresses.

Task I (10 marks)　　Directions:　　You are a secretary in a corporation. Now you are supposed to write a letter to a raw material supplier requiring for detailed information of their products. The letter must involve:　　1．express your interest with their product,　　2．ask for the detailed information,　　3．a wish for possible business cooperation in the future.　　You should write about 100 words on answer sheet. Do not sign your name at the end of the letter. Use Jane Green instead. You do not need to write the address.

Practice 6Your cousin, Xiaoming, is asking you about the admission to your university, and you’re required to write in reply to his letter. Your letter should cover these points given below:(1)the major you advise him to apply for and the reason for your advice;(2)the basic requirements to apply for this major;(3) how to do relevant preparation workWrite at least 150 words.You do NOT need to write any addresses.

Directions: 　　You’ve heard that your good friend, Jack, got the first prize in the English Speech Contest. Write a letter to congratulate him. Your letter should cover the following information:　　（1） express your congratulations;　　（2） the reasons of your congratulations.　　You should write about 100 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You don’t need to write the address.

Practice 1　　● Look at the notice below. It shows the departments in a company.　　● For questions 6-10, decide which department A-H each employee should contact.　　● For each question, mark one letter A-H on your Answer Sheet.　　● Do not use any letter more than once.　　MOLEWORTH PLC　　CANBERRA. AUSTRALIA　　Ground Floor：　　A　Wages＆Salaries　　B　Marketing　　C　Quality Control　　First Floor：　　D　Typing Service　　E　Exports　　F　Purchasing　　Second Floor：　　G　Personnel　　H　Training　　6. Ms. Williams needs to send a large order to an important customer in the USA.　　7. John Carter needs extra staff to help with an unexpected order.　　8. Mr. Wales wants to discuss advertising for his new product.　　9. Mary Walden thinks she has been charged too much tax on her pay.　　10. Jan Whittaker has a box of faulty goods which a shop has sent back.

Directions:　　You are preparing to organize a lecture and in need of a prominent professor. Write a letter to invite him. Your letter should cover the following information:　　（1） the time and place of the lecture;　　（2） the theme of the lecture;　　（3） the reasons of bolding such a lecture.　　You should write about 100 words. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You don't need to write the address.