问答题Practice 7　　● You are the Chief Accountant for an Import-Export Agency. You have seen an advertisement for a short training course about a new financial management program.　　● Write a memo of words to your boss to include:　　● a request to go on the cou

Write a memo in about 50 words. You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou. ·Ask him to visit your dispatch department and urge them to dispatch the order. ·Specify the goods, quality, and the deadline for dispatch. ·Add any relevant information you can think of.

Practice 6　　● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.　　● Write a memo to him:　　● informing him about the reward　　● explaining why the reward is given　　● saying what the reward is going to be　　● Write 40-50 words.

Practice 9　　● You are attending a conference in the USA next week and will need secretarial help during the trip as your PA is away on holiday.　　● Write a memo to the Human Resources Manager:　　● requesting a temporary PA for the trip　　● explaining why your PA cannot go with you　　● giving the dates of the trip.　　● Write about 30-40 words on your Answer Sheet.　　MEMO　　TO:______　　From:______　　Date: 11 March 2002　　Subject: Temporary PA

You and your classmates are going to have a party to celebrate the end of your course and you have offered to book a room for this event. You have seen the advertisement below, but you need to know more. Using the notes you have made, write to the Brideswell Inn giving relevant details and asking for further information.　　Write a letter of no fewer than 80 words in an appropriate style. Don’t write any addresses. Now write the letter on the answer sheet.

Practice 6　　● A man is applying for the post of Sales Manager in Yorkshire.　　● Write a memo to Kofi, who is responsible for this stuff, saying:　　● Your boss wants the resume and track records of this man;　　● You want Kofi to do it fast.　　● Write about 30—40 words.

Practice 8　　● You are a Project Team Leader. You have had to cancel your next project meeting because some of the members of your team will be abroad.　　● Write a memo to your project team:　　● informing them of the cancellation and giving the reason；　　● stating a new date and time for the meeting；　　● requesting suggestions for the agenda.　　● Write 40—50 words.

Practice 9　　● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.　　● Write a memo to your company’s department heads:　　● explaining why you looked for a new supplier.　　● saying who the new supplier is.　　● asking for feedback about the goods that they supply.　　● Write 40—50 words.

Practice 7　　● Your company has planned three training courses：Foreign Language Development, Changes in Technology, Management Skills.　　● You have been asked to write a report, recommending the course you think would be most useful for people who do the same kind of job as you.　　● Write the report, saying which course you have chosen.　　● Explain why you feel it would be the most useful and why the others are not so suitable.　　● Write 200-250 words on your Answer Sheet．

Practice 8You have found many problems with the dorm management and write a letter to the Dorm Management Office to:(1) describe the problems;(2) state the consequences of the problems;(3) express your desire to have the problems solved. Write at least 150 words.You do NOT need to write any addresses.

Practice 2　　● Read this note you have received from your boss.　　Mary Brown at Head Office called to invite staff from our branch to have a tour round their new building. Could you reply? 20 people definitely want to go.　　She wants to know which departments we’d be most interested in seeing. She didn’t say anything about what time the tour would start. Could you please check?　　Thanks.　　● Write an email to Ms Brown:　　● thanking her for the invitation to Head Office　　● telling her how many people are planning to go　　● saying which departments people would like to see　　● asking about the time of the visit.　　● Write 60-80 words on your Answer Sheet.　　● Do not include postal addresses.

Practice 4　　● There’s a seminar which you planned to attend, but something urgent comes up.　　● Write a memo to Christian Armstrong, organiser of the seminar, telling:　　● You want to go but have to be absent;　　● What affair has caught you.　　● Write about 30—40 words.

Write a memo in about 50 words. You are Human Resources Manager. Your company is going to provide the staff with training in E-Commerce. There will be two course levels: intermediate level and advanced level. The training course will be given on Saturdays for five weeks. Write a memo to department managers: ·Informing them of the coming training course; ·Asking them to encourage the staff to participate; ·Asking them to help obtain the names of the interested staff.

Practice 12　　● Read this part of a letter from Judy Matthews applying for a job.　　With reference to your advertisement in The Financial Times, I am writing to apply for the post of chief accountant.　　I am moving to your country next month with my husband. As you will see from the enclosed CV, I have had a lot of experience in management accounting and I feel that I can be an asset to your company.　　If I am selected for interview, please could you give me information about how to reach your offices by public transport?　　● Write a letter to Mrs. Matthews:　　● acknowledging her letter,　　● offering her a date and time for an interview,　　● requesting the names and addresses of two referees,　　● telling her the best way to reach you by public transport.　　● Write 60-80 words.　　● Write on your Answer Sheet. Do not include any postal addresses.　　Dear Mrs. Matthews,

Practice 1　　● You are the training manager of a company which has won a large export order. You have been asked to organise foreign language training for some of your staff.　　● Write a memo to staff:　　● explaining why the courses are necessary,　　● saying which members of staff should attend,　　● announcing when the courses will start.　　● Write 40-50 words on a separate sheet.

Practice 1　 You have read the following advertisement on the Morning Post, an English newspaper.　 Write an application letter to the hotel manager. Your letter should include:　 (1) reasons for your application　 (2) a request for an interview　 You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write the address.

Practice 5　　● You feel the necessity of taking some kind of on-the-job training. A business school is offering useful courses. Contact the staff to arrange your enrollment affairs.　　● Write a letter to the staff of the business school:　　● showing your interest in one of their courses;　　● Explaining why you’d like to take it;　　● Asking for details of the course and accommodations.　　● Write about 60-80 words

Practice 4　　● You have to change the date of a meeting with a client, Mr. John Williams.　　● Write an e-mail to your personal assistant:　　● Telling her that you have to change the arrangement for the meeting;　　● Giving the reason for the change;　　● Asking her to make new arrangements with the client.　　● Write about 30—40 words.

● You have to attend an OTJ training program organized by the Headquarters of your company.　　● Write a message to your Department Manager, Robert Bush:　　● requesting time off to attend the program,　　● stating when the program is and for how long,　　● explaining the reason that you have to go.　　● Write 40—50 words.

Practice 8　　● You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned.　　● Write a memo to all staff:　　● saying which equipment will be delayed　　● explaining when it will arrive　　● apologizing for the delay.　　● Write about 30-40 words on your Answer Sheet.　　Memo　　To:All Staff　　From:SuppliesManager　　Date:1 March2002　　Subject:New Equipment

Practice 2　　● You work in a company which deals with industrial waste. You have read about a new kind of pump which could save your company thousands of dollars in service and maintenance costs.　　● Write a memo to your Head of Department saying:　　● where you read about the new pump　　● why you think it could be a good investment　　● how you might get more information about it.　　● Write 40—50 words on a separate sheet.

Directions: For this part, you are allowed 30 minutes to write a short essay entitled. Does an Intensive Training Course Really Help? You should write at least 140 words.

Practice 3　　● You are the Director of the Training Department. The CEO asked you to prepare a proposal for the company in-house course for the management discussion.　　● Write 200—250 words.

Write a memo in about 50 words. You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department, ·informing her you have received over 100 applications and have selected 10 candidates for interview, ·telling her you will write to the candidates inviting them for interview, and ·asking her to tell you the time and the place of the interview.