问答题Practice 2　　● You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July.　　● Write a short mes

Write a memo in about 50 words. You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou. ·Ask him to visit your dispatch department and urge them to dispatch the order. ·Specify the goods, quality, and the deadline for dispatch. ·Add any relevant information you can think of.

Practice 2　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN…?　　NEGOTIATING　　● COMPROMISE　　● DISPUTE　　●...　　B  WHAT IS IMPORTANT WHEN…?　　EMPLOYING TECHNICAL WRITERS　　● BEING ABLE TO WRITE WELL　　● MEETING TIGHT DEADLINES　　●...　　C  WHAT IS IMPORTANT WHEN…?　　MANAGING A COMPANY　　● COMMUNICATION　　● EXECLLENT MANAGER　　●...

Practice 1　　●You work for a company which is going to buy a set of equipment from China, You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefore you decide to advertise for two experienced translators as soon as possible.　　● Write a short note to Mr. Max Remington, the Public Relation’s manager. Ask for an advertisement for two translators.　　● Explain the reason.　　● Mention your urgency.　　● Write 30-40 words on your Answer Sheet.

Practice 1　　● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.　　● Write the letter to the customer:　　● explaining the reason for the delay,　　● apologizing for the delay,　　● offering some measures to make up for the delay.

Practice 3　 You have read the job advertisement below in a newspaper and you want to apply for the job. Write a letter of application to the manager of the company, Mr. Meed, giving all the necessary personal information. You should write approximately 100 words.　 Do not sign your own name at the end of your letter. Use“Wang Lin” instead. You do not need to write the address.

You and your classmates are going to have a party to celebrate the end of your course and you have offered to book a room for this event. You have seen the advertisement below, but you need to know more. Using the notes you have made, write to the Brideswell Inn giving relevant details and asking for further information.　　Write a letter of no fewer than 80 words in an appropriate style. Don’t write any addresses. Now write the letter on the answer sheet.

Practice 5　　● You are a manager in a company which manufactures office furniture. Next month you are going to New York to discuss an important contract.　　● Write a note to your assistant:　　● Saying when you want to leave and return;　　● Telling her which hotel to book.　　● Write 30-40words.

You recently entered a competition for learners of English. You have just received this letter from the organizers of the competition, on which you have written some notes.　　Read the letter carefully. Then write a reply giving the information requested and also covering the notes you have written in the letter.　　Write a letter of no fewer than 80 words in an appropriate style on the answer sheet. Do not write any addresses.

Practice 6　　● You are working for a large export company. The Export Company is going to arrange meetings of the clients in America, in Europe and in Asia. The CEO has asked you to write a letter to invite a guest speaker at a luncheon to be held by leaders in commerce, or specialists in a field of science.　　● It is necessary to include the information below in the letter:　　● Why are you writing to the guest speaker, say, Mr. Bush?　　● What event is going to be held?　　● When and where the event is going to be held?　　● What do you offer the guest speaker by way of compensation?　　● Write 200-250 words.

Practice 1　　● You are the manager of a small factory and you have received this email from Ms. Spinks, Director of Sales at Twining Electricals.　　●Write a reply email　　● apologizing for the delay　　● explaining why the delivery was held up and why she has not been able to contact you　　● explaining how she will get the order in time　　● offering a small compensation for the delay　　●Write 60-80 words.　　●Write on your Answer Sheet.

Practice 2You had a small fire in your room. Write a letter to your landlord Mr. Smiths, and tell him:(1) The situation of what has happened.(2) What property you have lost.(3) The recommendations you provide.Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address.

Practice 3　　● You are Head of Marketing for an international computer manufacturer. You have to make an urgent trip tonight to visit Sally Jones, a potential and influential client in US.　　● Write a memo to your secretary:　　● telling her who you are going to see and where and when,　　● asking her to book flight tickets and make accommodation for you,　　● stating the work you would like her to do in your absence.　　● Write 40—50 words.

Practice 14　　● You work for an advertising agency as the Project Consultant. You have received the following letter from Ms. Reeves, the PR Manager of your client, ABC Consulting Co.Dear Mr. Bridges,　　I am writing to you to propose a meeting with you on the 15th. At the proposed meeting, I would like to discuss with you how to organize an advertising campaign for our clients. I would like to have your advice on having an appropriate budget for such a project. Please let me know if you will be avail- able for the proposed meeting.　　I look forward to hearing from you soon.Sincerely,Marianne ReevesPR ManagerABC Consulting Co.　　●Write a letter to Ms. Reeves:　　● apologizing for being unable to attend the meeting　　● explaining why you cannot attend the meeting　　● suggesting another date (make it reasonably soon)　　● asking her to contact your secretary to confirm the appointment　　●Write 60-80 words　　Dear Ms. Reeves,

Practice 13　　● Miss Peters has placed an order with Mr. Frederic. This is the first order his company has ever got from her company. Mr. Frederic decides to keep this new customer and is thinking of increasing his company’s sales to her.　　● Suppose you are a secretary of Mr. Frederic, he asks you to write this letter.　　● Please write the letter.　　● Write 60-80 words.

Practice 3You are required to write a letter to the post office in your university or in the nearby neighborhood to tell them that you haven't received a parcel which your friend send you for your birthday. In the letter you should cover the following information:(1) explain your situation,(2) tell them what are there in the parcel, and(3) tell them what you want them to do about it.Write at least 150 words.You do NOT need to write any addresses.

Directions:　　Your friend Xiao Ming saw you off on your trip to another city. Write a letter to him. In the letter, you should　　（1） express your thanks;　　（2） tell him you had a pleasant trip;　　（3）tell him your next plan there.　　You should write about 100 words. Do not sign your own name at the end of the letter. Use Li Ming instead. You do not need to write the address.

Practice 1　 You have received the invitation below, but you will not be able to attend the party. Write a letter to Mr. Smith, explaining the reason why you cannot go and how you plan to make up for it.　 You should write approximately 100 words. Do not sign your own name at the end of the letter. Use “Wang Lin” instead. You do not need to write the address.

Practice 2　　● You are a manager in a company which manufactures office furniture. Next month you are going to London to discuss an important contract.　　● Write a note to your assistant:　　● saying when you want to leave and return　　● asking him to book flights　　● telling him which hotel to book.　　● Write 40-50 words on a separate sheet.

Directions: You have been hospitalized for days and have been well attended to by both the doctors and the nurses. You feel that you need to thank them. Write a letter to them to　　1.express your thanks;　　2. tell them that their attendance is important to your recovery;　　3. praise their devotion to the patients.　　You should write no less than 80 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address. Now write the letter on the Answer Sheet.

Practice 4　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Business Seminar　　Your company is going to hold a seminar on a certain topic about marketing　　You have been asked to help with the preparation for the seminar.　　Discuss the situation together and decide:　　● What facilities and seminar arrangements you will need to make　　● Who you are going to invite to attend the seminar and how to contact them　　For three candidates　　Business Seminar　　Your company is going to hold a seminar on a certain topic about marketing·　　You have been asked to help with the preparation for the seminar.　　Discuss the situation together and decide:　　● What facilities and seminar arrangements you will need to make　　● Who you are going to invite to attend the seminar and how to contact them　　● Where and when you will hold the seminar

Practice 19Directions: For this part, you are allowed thirty minutes to write a letter. Suppose you are Zhang Ying. Write a letter to Xiao Wang, a schoolmate of yours who is going to visit you during the week-long holiday. You should write 150 words according to the suggestions given below in Chinese.　　1. 表示欢迎。　　2. 提出对度假安排的建议。　　3. 提醒应注意事项。

Practice 6　　● You are the factory manager of a car company. You are waiting for urgently needed components from your purchasing department.　　● Write a note to Mr. Smith, the Assistant Purchasing Manager:　　● Enquiring about the reason for the delay;　　● Stating when the components are needed;　　● Suggesting a meeting to discuss future deliveries.　　● write 30-40 words.

Practice 5　　● You are a department manager at a large IT company. Next week you are going to Beijing to discuss an important contract.　　● Write a note to your assistant:　　●Saying when you want to leave and return;　　●Asking him to book flights;　　●Telling him in which hotel to book a room.　　● Write 40-50 words on your separate sheet.