单选题The most important function of the new software is toA maintain the quality of customer service.B expand the customer network worldwide.C inform patients about better quality medicines.

题目
单选题
The most important function of the new software is to
A

maintain the quality of customer service.

B

expand the customer network worldwide.

C

inform patients about better quality medicines.

相似考题

1.The auditing function that provides feedback about the quality of output is referred to as:A . quality control.B . quality planning.C . quality assurance.D . quality improvementE . All of the above.

2.Project Quality Management processes include all the activities of the（）that determine quality policies, objectives and responsibilities so that the project will satisfy theneeds for which it was undertaken.A.ProjectB.project management teamC.performingorganizationD.customer

3.The customer comments on the battery are mainly about its _______.A. quality B. service C. function D. shopping

4.100 The auditing function that provides feedback about the quality of output is referred to as:A. quality control.B. quality planning.C. quality assurance.D. quality improvementE. All of the above

更多“单选题The most important function of the new software is toA maintain the quality of customer service.B expand the customer network worldwide.C inform patients about better quality medicines.”相关问题

  • 第1题：

    ●To ensure the project team provides the functionality the customerexpects in a new piece of software, the project manager ask the customer forsign-off on the design criteria. These documents are(75).

    (75) A. technical specifications

    B. performance specifications

    C. product descriptions

    D. quality assurance


    正确答案：A

  • 第2题：

    ________, our customer was very happy with the quality of service.

    ARegardless of it ;

    BHelpless to do ;

    CNeedless to say


    参考答案:C

  • 第3题：

    In all projects,needs must be tempered by schedule,cost and resource constraints.Project success depends primarily on （74）

    A.the quality of the schedule and cost control analysis

    B.customer satisfaction

    C.customer compromise in defining its needs

    D.exceeding customer requirements through gold-plating


    正确答案：B
    所有项目中，客户的要求必须根据进度表、成本和有限的资源进行修改。项目的成功主要取决于：A进度表和成本控制分析的优劣B．客户满意程度C客户在确定要求时的折衷态度D通过漂亮的外包装超额满足客户的要求所以答案选B。

  • 第4题：

    The auditing function that provides feedback about the quality of output is referred to as（ ）.

    A.quality control
    B.quality planning
    C.quality assurance
    D.quality improvement

    答案：C
    解析：
    翻译：审计功能能够反馈产品质量，它是质量保证的工具。A．质量控制 B．质量计划 C．质量保证 D．质量改进

  • 第5题：

    The most important customer a technician has is:（）

    • A、the customer standing right in front of them.
    • B、the customer who owes the company the most money.
    • C、the customer calling on the phone.
    • D、the customer they have an appointment with in an hour.

    正确答案:A

  • 第6题：

    Project Quality Management processes include all the activities of the（）that determine quality policies, objectives and responsibilities so that the project will satisfy theneeds for which it was undertaken.

    • A、Project
    • B、project management team
    • C、performingorganization
    • D、customer

    正确答案:C

  • 第7题：

    （）is software about the relation between the customer the customer and the supplier in marketing

    • A、Customer Relationship Management (CRM)
    • B、Customer service
    • C、Sales planning
    • D、Distribution channel

    正确答案:A

  • 第8题：

    单选题
    What is the premise of “customer satisfaction level”, according to the passage?
    A

    Good service and quality.

    B

    Different treatments to different customer groups.

    C

    Making money.

    D

    Full understanding of customer needs.


    正确答案： D
    解析：
    语义理解题。由文中列举的两个例子可知，优质的商品和服务并不一定能提高消费者满意度，故排除A项。差异对待是让客户满意的方法而非前提，故排除B项。盈利是目的而非前提，故排除C项。文章最后一段提到，在考虑客户满意度时首先要全面了解客户的需求，故答案为D项。

  • 第9题：

    问答题
    Practice 3　　(The candidate chooses one topic and speaks about it for one minute.)　　A　Customer Relations: how to maintain customer interest in a company’s products　　B　Transport Management: the importance to a business of an efficient public transport system　　C　Market Research: the importance of doing market research before launching a new product.

    正确答案： 【参考范例】
    If you choose topic A:
    As we all know, it is vital for a company to maintain customer interest in their products. I believe a company should try every possible means to retain its current customers.
    First of all, a company should ensure the quality of the goods and after-sales service that it provides to its customers. Second, enough emphasis should be paid on the feedback from its current customers and the company must take prompt action to take care of their customers’ needs and demands. Third, if possible, offer some incentives to the old customers. For instance, the company can grant a certain discount to the customers if their purchases reach a certain amount. Besides, it is important for the company to design strategies so as to attract new customers, create transactions with them and consequently to expand their customer base, so to speak. These strategies may include product diversification and upgrading. After all, the company should try its utmost to make its current customers satisfied with its products and services, and in the meantime stay ahead of the market through innovative product and pricing strategies.
    If you choose topic B:
    Transportation is significant for any distribution of products no matter from producers to wholesalers or from wholesalers to retailers. Sometime, the cost of transporting some products can even exceed the cost of producing them. Inefficient transportation can bring about high costs and low profit for the firm. Firms should estimate timing, cost, and availability of each form of transportation, which allows the firm to select an optimal method of transportation. The most common used forms of transportation to distribute products include truck, railway, air, water, and pipeline.
    If you choose topic C:
    Marketing research is defined as the systematic design, collection, analysis, and reporting of data and findings connected with a specific marketing situation that faces an organization. Every marketer needs to do some researches. Marketing researchers are engaged in a wide variety of activities, which range from market potential and market share studies, to studies of pricing, distribution, to assessments of customer satisfaction and purchase behavior, and promotion activities as well.
    Marketing research can be conducted in a company’s own research department or a company can have some or all of it done outside. Most large companies have their own marketing research departments, but they still often use outside firms to do special research tasks or studies for them. For companies without research department, they have to buy the services of other research firms.
    解析： 暂无解析

  • 第10题：

    问答题
    Practice 7　　A: What is important when...?　　Maintaining customer interest in a company’s products　　●Quality goods　　● Excellent after-sales service　　●Feedback　　B: What is important when...?　　Considering transport management　　●Timing　　●Cost

    正确答案： 【参考范例】
    If you choose A:
    As everyone knows, it is of great importance for a company to maintain customer interest in their products, which can help the company keep the sales increasing. I think a company should make every effort to retain its current customers. First, it should always confirm that it provides its customers with quality goods and good after-sales services. Second, it should place enough emphasis on the feedback from its current customers and take prompt action to meet their needs and demands. Third, if possible, some incentives to its old customers should be provided to maintain this part of customers. All in all, a company should try every possible way to keep its current customers who are satisfied with its products and services, and meanwhile it should stay ahead of the market.
    If you choose B:
    Any distribution of products from producers to whole-salers or from wholesalers to retailers requires transportation. Sometimes, the cost of transporting some products can outnumber the cost of producing them. Therefore, an efficient form of transportation can give rise to lower costs and higher profits for the company. For each form of transportation, timing, cost, and availability should be estimated. This assessment permits the company to choose an optimal method of transportation. The most common forms of transportation used to distribute are truck, rail, air, water, pipeline.
    解析： 暂无解析

  • 第11题：

    单选题
    Many a customer _____ about the poor quality of the washing machines.
    A

    complains

    B

    complain

    C

    are complaining

    D

    have complained


    正确答案： B
    解析：
    Many a后跟单数名词，谓语动词用单数，表示复数意义。句意为：许多客户抱怨洗衣机的质量差。

  • 第12题：

    单选题
    The customer service department had fewer complaints last quarter, which challenges the ______ that the quality of our product is worsening.
    A

    attention

    B

    function

    C

    exception

    D

    perception


    正确答案： B
    解析：
    句意：上季度我们客户服务部接到的投诉很少，这有力驳斥了我们的产品质量下滑这种说法。本题考查词义辨析，根据上下文，此处意为“驳斥了…的说法、看法”，因此要用perception。attention专心，精神集中。function功能，用。exception除外，例外。

  • 第13题：

    Project Quality Management processes include all the activities of the (75) that determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken.

    A．performing organization

    B．project management team

    C．project

    D．customer


    正确答案：A

  • 第14题：

    The most important customer a technician has is:()

    A. the customer standing right in front of them.

    B. the customer who owes the company the most money.

    C. the customer calling on the phone.

    D. the customer they have an appointment with in an hour.


    参考答案：A

  • 第15题：

    To ensure the project team provide the functionlity the customer expects in a new prece of software, the project manager ask the customer for sing-off on the design crieria.There documents are()

    A.technical speifications
    B.performance specifications
    C.product descriptions
    D.quality assurance

    答案：A
    解析：
    为了确保项目团队提供的软件功能符合客户的期望，项目经理要求客户确认设计标准,这个文档就是技术规格说明书。

  • 第16题：

    Project success depends primarily on（） 。

    A.The quality of the schedule and cost control analysis
    B.Customer satisfaction
    C.Customer compromise in defining its needs
    D.Exceeding customer requirements through gold-plating

    答案：B
    解析：
    项目的成功依赖于
    A.进度计划和成本控制分析的质量
    B.客户满意
    C.在定义客户需求时客户的妥协
    D.通过提供额外服务，超越客户的要求

  • 第17题：

    Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?（）

    • A、security
    • B、wireless
    • C、network storage
    • D、e-commerce
    • E、switching and routing

    正确答案:D

  • 第18题：

    （）is software about the relation between the customer and the supplier in marketing.

    • A、Customer Relationship Management
    • B、Customer service
    • C、Sales planning
    • D、Distribution channel

    正确答案:A

  • 第19题：

    单选题
    A customer is moving to AIX from a competitor’s product.  They need onsite assistance with the initial software installation of the new servers.  Which of the following services offerings would be most appropriate to recommend？（）
    A

    Consultline

    B

    ServiceSuite

    C

    Supportline

    D

    SmoothStart


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    （）is software about the relation between the customer the customer and the supplier in marketing
    A

    Customer Relationship Management (CRM)

    B

    Customer service

    C

    Sales planning

    D

    Distribution channel


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    The most important function of the new software is to
    A

    maintain the quality of customer service.

    B

    expand the customer network worldwide.

    C

    inform patients about better quality medicines.


    正确答案： B
    解析：
    第四段提到了这个新的软件。它的功能是可以更新库存量和产品信息，只有A项“维持客户服务的质量”符合题意。

  • 第22题：

    单选题
    The most important customer a technician has is:（）
    A

    the customer standing right in front of them.

    B

    the customer who owes the company the most money.

    C

    the customer calling on the phone.

    D

    the customer they have an appointment with in an hour.


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    Which do you think is the most important personality quality according to NASA’S Selection Manager?
    A

    Devotion

    B

    Team spirit

    C

    Communication

    D

    Perseverance


    正确答案： A
    解析：
    根据题干关键词“NASA’S Selection Manager”可定位至倒数第二段第二句，该句指出“I think leadership, teamwork, the ability to not only work on a team, lead a team, but also follow, be a follower on a team.”我认为领导力，团队合作，带领一个团队不仅仅在团队中起作用，在团队中作为追随者同样重要。即团队合作是申请者最重要的性格因素。

  • 第24题：

    单选题
    Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?（）
    A

    security

    B

    wireless

    C

    network storage

    D

    e-commerce

    E

    switching and routing


    正确答案： D
    解析： 暂无解析

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