下列哪些特点体现了客服中心从业人员职业规划流程中“自我认知”的特点。()
第1题:
Can you tell me __________ you are going to do next week?
A. if B. what C. how D. where
第2题:
It is the ability to do the job ______ matters not where you graduate from or what you are.
A. that
B. it
C. what
D. when
第3题:
—What do you want to do?\n—________________.
A.No, I don’t want to do anything.
B.I want to watch TV for a change.
C.What do you want to do then?
D.How about having a picnic?
第4题:
-________?
-I'd like to see a pair of brown shoes.
A、What do you want
B、What do you like
C、What can I do for you
D、Do you want to buy something
第5题:
Describe the situation where you had to convince someone who was not easily to be convinced? What did you do? (No more than 1000 letters)
第6题:
What can I do for you, madam?()
第7题:
Where is the Loan Department, please?()
第8题:
()? -I am your agent. I want to see the captain.
第9题:
喂,你找谁? ()
第10题:
If an existing script is uploaded to the CRS, what does it ask?()
第11题:
one
that
what
if
第12题:
Who are you?
What do you want?
What can you do?
Where are you from?
第13题:
回答下列各题:
(S=Shopkeeper,P=Peter)
S: ___56___
P:I want to buy a notebook.
S:The notebooks are overtllere.___57___
P:The blue onelooks nice. ___58___
S:Two yuan.
P:That’s all right.___59___
S: ___60___
P:Thank you.
56.__________
A.I will take it. B.How much is it?C.What can I do for you?D.Which one do you like?E.Let me help you. F.How many ones do you want?G.Here you are. H:Thank you so much!
57.__________
A.I will take it. B.How much is it?C.What can I do for you?D.Which one do you like?E.Let me help you. F.How many ones do you want?G.Here you are. H:Thank you so much!
58.__________
A.I will take it. B.How much is it?C.What can I do for you?D.Which one do you like?E.Let me help you. F.How many ones do you want?G.Here you are. H:Thank you so much!
59.__________
A.I will take it. B.How much is it?C.What can I do for you?D.Which one do you like?E.Let me help you. F.How many ones do you want?G.Here you are. H:Thank you so much!
60.__________
A.I will take it. B.How much is it?C.What can I do for you?D.Which one do you like?E.Let me help you. F.How many ones do you want?G.Here you are. H:Thank you so much!
请帮忙给出每个问题的正确答案和分析,谢谢!
C
D
B
A
G
第14题:
Good morning.()?
Good morning! I need a check to send to my publisher in New York.
A、What can I do for you, Madam
B、What do you want to buy, Madam
C、Why do you come here, Madam
第15题:
You can paint the walls and ( ) posters. You can do what you want.
A. put up
B. put down
C. put on
第16题:
Salesman:______
Customer:Yes. What size is that green T-shirt?
A、Anything I can do for you?
B、Do you want to buy anything?
C、Excuse me, what are you doing?
D、Are you just looking around?
第17题:
______ is just to put it ______ and notify me as to where and how the cargo was damaged.
A.What you ought to do with the damaged cargo/aside
B.What you should do with the damaged cargo/beside
C.What will you do with the damaged cargo/besides
D.What have you to do with the damaged cargo/side by side
第18题:
— What can I do for you? —()
第19题:
客户中心从业人员职业规划流程中的What can you du?体现了()。
第20题:
-() -I’m the agent.
第21题:
“您查哪里”在英文中的写法是“()”。
第22题:
“您想要出租车吗?”的英文表述是()。
第23题:
清醒的自我认知
明确的目标
能力与潜力
学习能力