A customer is trying to decide which 802.1X inner protocol to use on their network. The customer requires that nopasswords be sent across the network in plain text, that the protocol be supported by the Windows native supplicant,and that the protocol sup

题目

A customer is trying to decide which 802.1X inner protocol to use on their network. The customer requires that nopasswords be sent across the network in plain text, that the protocol be supported by the Windows native supplicant,and that the protocol supports password changes at Layer 2. Which protocol would meet the customers needs?（）

  • A、EAP-TLS
  • B、EAP-MD5
  • C、PAP
  • D、EAP-MSCHAPv2
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4.(b) Discuss the relevance of each of the following actions as steps in trying to remedy performance measurementproblems relating to the ‘365 Sports Complex’ and suggest examples of specific problem classifications thatmay be reduced or eliminated by each action:(i) Focusing on and improving the measurement of customer satisfaction(ii) Involving staff at all levels in the development and implementation of performance measures(iii) Being flexible in the extent to which formal performance measures are relied on(iv) Giving consideration to the auditing of the performance measurement system. (8 marks)

更多“A customer is trying to decide ”相关问题

  • 第1题：

    A customer is trying to determine which client to deploy. The customer wants to be able to perform Layer 2 authentication as well as connect to the Junos Pulse Secure Access Service.Which client should the customer deploy?（）

    A. Windows native supplicant

    B. Odyssey Access Client

    C. Junos Pulse

    D. Network Connect


    参考答案：C

  • 第2题：

    The most important customer a technician has is:()

    A. the customer standing right in front of them.

    B. the customer who owes the company the most money.

    C. the customer calling on the phone.

    D. the customer they have an appointment with in an hour.


    参考答案：A

  • 第3题：

    Questions 67~68 refer to the following memo.
    Bayside View Hotel
    To: ALL Employees
    From: Edgar Wagner, Hotel Manager
    Re: Bayside View Hotel Customer Satisfaction Survey
    July 20
    Dear Employees,
    As part of our ongoing effort to ensure that the Bayside View Hotel remains one of the premier hotels in the country, we have conducted our annual customer satisfaction survey.
    The survey results showed customer satisfaction improved in two of four key service areas compared with the results from a survey done twelve months earlier. The areas showing improvement are Housekeeping and Food Services. Customer rating for Concierge Services remained the same, while a noticeable drop was shown for Front Desk Services.
    Your department managers will provide you with more detailed results of the survey that pertain to your specific area of work, and will suggest ways to improve on services rated less than satisfactory.

    What is indicated about the survey?


    A. It was completed by hotel staff.
    B. It will be used to decide promotions.
    C. It was recently revised.
    D. It is conducted every year.

    答案：D
    解析：

  • 第4题：

    请选择合适的选项，补充下列英文句子：As you are our new customer，we decide to（）you a discount of 10%.

    • A、allow
    • B、give
    • C、offer
    • D、gave

    正确答案:A,B,C

  • 第5题：

    （）is software about the relation between the customer the customer and the supplier in marketing

    • A、Customer Relationship Management (CRM)
    • B、Customer service
    • C、Sales planning
    • D、Distribution channel

    正确答案:A

  • 第6题：

    A customer requires an 8-way 16GB AIX system.  They are evaluating the following three systems： ？ p5-570   ？ p5-570 Express  ？ p650   The pSeries technical specialist has been asked to explain the pros and cons of the three solutions.   What information will help the customer decide on the best solution for their environment？（）

    • A、The p5-570 Express can support DDR2 memory.
    • B、The p650 and p5-570 Express provide faster processors.
    • C、The p5-570 Express is limited to eight 1.5GHz processors.
    • D、Neither the p5-570 nor the p5-570 Express supports Capacity on Demand.

    正确答案:C

  • 第7题：

    A solution provider has identified a number of risks with a configuration in a customer’s request for bid.  What is the most appropriate action to take to mitigate those risks for the customer？（）

    • A、Decide not to bid.
    • B、Provide a solution in the bid.
    • C、Provide a disclaimer in the bid.
    • D、Discuss options with the customer.

    正确答案:D

  • 第8题：

    You need to design an access control strategy for the Contact Info and the Order History folders. What should you do？（）

    • A、Create a domain local group named Customer Relations in the northwindtraders.com domain. Add the Sales group and the Sales Managers groups to the Customer Relations group. Add the Customer Relationships group to the Customer Information folder. Assign the appropriate permissions. Add the accounts for the sales department users in Boston to the Boston Customer Relationship group. Add the Boston Customer Relationships group to the Customer Relations group. Disable inheritance on the Payment folder
    • B、Create a domain local group named Customer Relations in the boston.northwindtraders.com domain. Add the Customer Relations group to the Customer Information folder. Assign the appropriate permissions. Add the Boston Customer Relations group to the Customer Relations group. Disable permission inheritance on the Payment folder
    • C、Create a domain local group named Customer Relations in the boston.northwindtraders.com domain. Add the Customer Relations group to the Order History folder. Assign the appropriate permissions. Add the Boston Customer Relations group to the Customer Relations group. Disable permission inheritance on the Payment folder
    • D、Create a domain local group named Customer Relations in the boston.northwindtraders.com domain. Add the Customer Relations group to the Customer Information folder. Assign the appropriate permissions. Add the Boston Customer Relations group to the Customer **MISSING**

    正确答案:A

  • 第9题：

    单选题
    Companycom is trying to communicate with the service processor of the a new p5 590. However, the customer can not access the service processor. What needs to be done to fix this problem?（）
    A

    Enable DHCP server on the HMC

    B

    Configure host name and IP address on DNS server

    C

    Manually set the IP address of the service processor

    D

    Connect a RS-232 cable from the HMC to the service processor


    正确答案： D
    解析： 暂无解析

  • 第10题：

    问答题
    Practice 3　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the task promptly, an example of which is below, and then about three minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Satisfaction Survey　　The company you work for has conducted a satisfaction survey. We all know customer satisfaction is essential to the survival of our businesses.　　You have been asked to find out whether customers are satisfied.　　Discuss the situation together, and decide:　　● how to find out whether the customers are satisfied　　● what to ask in a customer satisfaction survey.

    正确答案： 【参考范例】
    A: We all know customer satisfaction is essential to the survival of our businesses. How do you think we can find out whether our customers are satisfied?
    B: In my opinion, in order to find out whether our customers are satisfied or not, the best and most direct way is to ask them.
    A: Certainly many ways can be adopted to ask them whether they are satisfied with our company, our products, and the service they received. Can you name some common ways?
    B: Sure. we can ask them face-to-face when they are about to walk out of our store or office. In addition, we can also call them on the phone after their visits and ask how they feel about our products and service.
    A: Well. Good idea. Any other ways?
    B: Mail them a questionnaire is also an option. This technique has long been used, which turns out to be quite effective
    A: As far as I am concerned, we can ask certain questions in a customer satisfaction survey to get to know their expectations and to collect information about what need to be changed and what need to be maintained to increase their satisfaction.
    B: By all means basic customer satisfaction questions should be asked, like “ Are you satisfied with the service you received?” Still, we need to ask the customers loyalty questions, for instance “What are the chances of you recommending our products/services to others?” Plus, some research needs to be done to know what the customer like and don’t like about the products, services and the company.
    A: That is the point.
    Follow-up questions:
    (Q=question   A=answer)
    Q1: Do you think feedback from customers is the most important thing to consider? Why or why not?
    A: Yes, their feedback can reveal a lot and be very useful. You can improve your products’ quality accordingly. ﹨No, it is not wise to completely depend on that, since some customers may not take it seriously when answering questions.
    Q2: Is it essential to consider competitors’ products? Why or why not?
    A: Yes. By comparison, you can know the differences and try to do a better job. ﹨No, feedback from customers is more reliable
    Q3: Which is more important when aiming to improve customer services, staff training or customer satisfaction survey?
    A: I would say staff training is the fundamental way to improve customer services.﹨Customer satisfaction survey can be more effective in improving customer satisfaction.
    Q4: How often should you conduct a customer satisfaction survey?
    A: As is said, the most wise way is to conduct a customer satisfaction survey often enough to get the most information, to upset the customers, but not so often as to upset the customers”.
    Q5: Have you ever thought about what to do with the answers from a customer satisfaction survey?
    A: Yes. The answers from different customers need to be compiled and used to predict trends.﹨No, feedback alone is not enough and further research together with other surveys needs also to be conducted.
    解析： 暂无解析

  • 第11题：

    单选题
    A customer is trying to decide which 802.1X inner protocol to use on their network. The customer requires that nopasswords be sent across the network in plain text, that the protocol be supported by the Windows native supplicant,and that the protocol supports password changes at Layer 2. Which protocol would meet the customers needs?（）
    A

    EAP-TLS

    B

    EAP-MD5

    C

    PAP

    D

    EAP-MSCHAPv2


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    A customer is trying to determine which client to deploy. The customer wants to be able to perform Layer 2 authentication as well as connect to the Junos Pulse Secure Access Service.Which client should the customer deploy?（）
    A

    Windows native supplicant

    B

    Odyssey Access Client

    C

    Junos Pulse

    D

    Network Connect


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A customer is trying to decide which 802.1X inner protocol to use on their network. The customer requires that nopasswords be sent across the network in plain text, that the protocol be supported by the Windows native supplicant,and that the protocol supports password changes at Layer 2.Which protocol would meet the customers needs?（）

    A. EAP-TLS

    B. EAP-MD5

    C. PAP

    D. EAP-MSCHAPv2


    参考答案：D

  • 第14题：

    Mary is looking for the book she lost yesterday.

    A:trying to find
    B:trying to read
    C:trying to buy
    D:trying to borrow

    答案：A
    解析：
    look for“寻找”。find是瞬间动词，例如：Many people cannot find work.许多人找不到工作。try to find“试图找到”，与look for的意思相近。read“阅读”, buy“购买”,borrow“借”。

  • 第15题：

    The most important customer a technician has is:（）

    • A、the customer standing right in front of them.
    • B、the customer who owes the company the most money.
    • C、the customer calling on the phone.
    • D、the customer they have an appointment with in an hour.

    正确答案:A

  • 第16题：

    A customer has a requirement for a server to run Windows Server 2003 Enterprise Edition and Exchange 2003 Enterprise Edition. It has been determined that 4GB RAM will be needed.  The customer is trying to decide between the two following configurations：   （1）An IBM xSeries x366 with 4 Xeon MP processors and 4 x 1GB memory DIMMs.       （2）An IBM xSeries x445 with 4 Xeon MP processors and 8 x 1GB memory DIMMs.  Which question should be asked to guide the customer in selecting the correct memory configuration？（）

    • A、Is rack space an issue？
    • B、Is there a high cache-hit ratio？
    • C、Is this a mission-critical application？
    • D、Are there plans to expand the memory to 8GB in the future？

    正确答案:C

  • 第17题：

    A customer is trying to remotely upgrade their system BIOS firmware on their xSeries server through their RSA adapter.  What feature would best fit the requirement？（）

    • A、Use the remote update feature of the RSA
    • B、Use the remote diskette/CD feature on the RSA
    • C、Insert the diskette in the server， flash the BIOS， and reboot the server.
    • D、Use the remote POST function of the RSA to flash the BIOS

    正确答案:A

  • 第18题：

    A customer is planning to implement a Linux solution and is trying to decide whether the application should go on an xSeries 365 with a IA-32 processor or a p5-520 with a POWER5 processor.  Which of the following questions would best help them make that determination？（）

    • A、Is a 64-bit kernel needed？
    • B、Is Samba going to be running？
    • C、Will the application run in a cluster？
    • D、Which Linux distribution will be run - Red Hat or SuSe？

    正确答案:A

  • 第19题：

    You are designing an n-tier Java EE application. You have already decided that some of your JSPs willneed to get data from a Customer entity bean. You are trying to decide whether to use a Customer stubobject or a Transfer Object. Which two statements are true？（）

    • A、The stub will increase network traffic.
    • B、The Transfer Object will decrease data staleness.
    • C、The stub will increase the logic necessary in the JSPs.
    • D、In both cases， the JSPs can use EL expressions to get data.
    • E、Only the Transfer Object will need to use a Business Delegate.

    正确答案:A,D

  • 第20题：

    单选题
    A customer has two different applications， each requiring two processors.  They are evaluating the following three alternatives：   1） Two p5-520s each with two processors and 4GB memory   2） One partitioned p5-550 with four processors and 8GB memory   3） One partitioned p5-570 with four processors and 8GB memory   All three solutions will work.  However， when helping the customer decide which solution is best for their environment， the pSeries technical specialist should convey which of the following pieces of information？（）
    A

    A

    B

    B

    C

    C

    D

    D


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    假设需要更改表名“CUSTOMER”为“CUSTOMER_CHANGE”，可以使用（）语句。
    A

    ALTER TABLE CUSTOMER RENAME CUSTOMER_CHANGE

    B

    ALTER TABLE CUSTOMER RENAME TO CUSTOMER_CHANGE

    C

    RENAME TABLE CUSTOMER TO CUSTOMER_CHANGE

    D

    RENAME TABLE CUSTOMER CUSTOMER_CHANGE


    正确答案： C
    解析： 暂无解析

  • 第22题：

    多选题
    You are designing an n-tier Java EE application. You have already decided that some of your JSPs willneed to get data from a Customer entity bean. You are trying to decide whether to use a Customer stubobject or a Transfer Object. Which two statements are true？（）
    A

    The stub will increase network traffic.

    B

    The Transfer Object will decrease data staleness.

    C

    The stub will increase the logic necessary in the JSPs.

    D

    In both cases， the JSPs can use EL expressions to get data.

    E

    Only the Transfer Object will need to use a Business Delegate.


    正确答案： E,C
    解析： 暂无解析

  • 第23题：

    单选题
    After trying several times, the customer who was injured _____ to see the general manager of the supermarket.
    A

    managed

    B

    succeeded

    C

    won

    D

    attempted


    正确答案： B
    解析：
    句意：在几次尝试后，那位受伤的顾客成功地见到了超市的总经理。manage to do sth.成功地做成某事。succeed，win都有“成功”之意，但二者后都不跟to。attempt to do sth.尝试着做某事。

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