A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would

题目

A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）

  • A、Restart the print spooler service
  • B、Delete the files in C:/Windows/Spool32
  • C、Delete all print jobs after the first one
  • D、Print a Windows test page
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2.Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?（）A. The document is set to hidden.B. The document is locked.C. The document was saved as a system document.D. The document is owned by the first user.

3.The last step in resolving an end user ticket should be which of the following?()A. Create an incident recordB. Verify the problem is resolvedC. Document the solutionD. Notify the user the problem is resolved

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更多“A user’s document will no”相关问题

  • 第1题：

    A(n) ______ document is an interlinked system of documents in which a user may iump from one document to another in a nonlinear,associative way．

    A．Hipertext

    B．Web

    C．Html

    D．XML


    正确答案：A
    解析：超文本文档是一种链接的文档系统，用户能够以非线性关联的方式从一个文档跳转到另一个文档。

  • 第2题：

    What is a primary objective of the security architecture assessment? （）

    • A、document power and UPS availability
    • B、to integrate routing and switching components
    • C、create a design specification document
    • D、document the customer's current and future technology projects

    正确答案:B

  • 第3题：

    A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）

    • A、Allow the user to demonstrate expertise.
    • B、Do not argue; empathize with the user, and offer to help.
    • C、Ask the user to watch as the technician diagnoses and corrects the problem.
    • D、Document each of the steps to replicate at a later time.

    正确答案:B

  • 第4题：

    Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）

    • A、Browse to the root, Documents and Settings, user’s name, and then My Documents
    • B、Browse to the root, Users, Documents and Settings, user’s name, and then My Documents
    • C、Type %system% into the run box
    • D、Type %temp% into the run box, My Documents, and then user’s name

    正确答案:A

  • 第5题：

    Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?（）

    • A、The document is set to hidden.
    • B、The document is locked.
    • C、The document was saved as a system document.
    • D、The document is owned by the first user.

    正确答案:D

  • 第6题：

    A customer’s computer crashes consistently when a specific application is launched. Thetechnician has looked at the computer and confirmed the cause of the crash. Which of thefollowing is the NEXT troubleshooting step the technician should take?（）

    • A、Verify full system functionality.
    • B、Document the findings, actions, and outcomes.
    • C、Establish a plan of action to resolve the problem.
    • D、Question the user and identify changes the user has made to the system.

    正确答案:C

  • 第7题：

    The enableModifiedFlag enables which of the following？（）

    • A、User initiated edit document command
    • B、Silent navigation from an edited page
    • C、User initiated save command
    • D、Removal of a locked for editing status

    正确答案:C

  • 第8题：

    Your company has an Exchange Server 2010 organization. A user named User1 is configured as a Delegate for a user named User2. You need to ensure that User1 can add User2 in the From field when sending email messages. Messages that contain User2 in the From field must display User2 as the message sender when recipients receive the messages.  What should you do（）？ 

    • A、Remove User1 as a delegate， and then grant User1 Send As permissions to User2¯s mailbox
    • B、Remove User1 as a delegate， and then grant User1 Send on Behalf permissions to User2¯s mailbox
    • C、Create a Sharing policy， and then grant User1 Modify permissions to User2¯s mailbox
    • D、Create a Sharing policy， and then grant User1 Full Mailbox permissions to User2¯s mailbox

    正确答案:A

  • 第9题：

    单选题
    What is a reason for reviewing the user requirements document with the client？（）
    A

    To gain the client’s acceptance of the detailed design

    B

    To verify mutual understanding of project resources

    C

    To verify mutual understanding of the detailed project plan

    D

    To verify mutual understanding of targeted product performance

    E

    To verify mutual understanding of the tests that will be done after the product is completed


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
    A

    Agree with the user’s complaints

    B

    Clarify the user’s statements

    C

    Minimize the user’s criticism

    D

    Shadow the other technician on the next repair


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?（）
    A

    The document is set to hidden.

    B

    The document is locked.

    C

    The document was saved as a system document.

    D

    The document is owned by the first user.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    A user’s print jobs default to PRINTER_A.The user wants to change their default printer to PRINTER_B.How can the system administrator change the user’s default printer to PRINTER_B？（）
    A

    Execute the command ’piobe -q PRINTER_B’

    B

    Edit the user’s stanza in the /etc/qconfig file

    C

    Execute the command ’chuser -a QUEUE=PRINTER_B user’

    D

    Add the line ’export PRINTER=PRINTER_B’ to the user’s .profile


    正确答案： D
    解析： 暂无解析

  • 第13题：

    describes how to interact with the information system to accomplish specific tasks.

    A.System specification

    B.Program specification

    C.User guide

    D.System document


    正确答案：C

  • 第14题：

    The last step in resolving an end user ticket should be which of the following?（）

    • A、Create an incident record
    • B、Verify the problem is resolved
    • C、Document the solution
    • D、Notify the user the problem is resolved

    正确答案:C

  • 第15题：

    设S=“A；/document/Mary.doc”，则strlen（s）=（），“/”的字符定位的位置为（）。


    正确答案:20 3

  • 第16题：

    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

    • A、The printer cable is not bi-directional.
    • B、The user does not have full printer administration rights.
    • C、The computer cannot spool and send the print job fast enough.
    • D、The print job is too big for the amount of available memory.

    正确答案:D

  • 第17题：

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第18题：

    What is a reason for reviewing the user requirements document with the client？（）

    • A、To gain the client’s acceptance of the detailed design
    • B、To verify mutual understanding of project resources
    • C、To verify mutual understanding of the detailed project plan
    • D、To verify mutual understanding of targeted product performance
    • E、To verify mutual understanding of the tests that will be done after the product is completed

    正确答案:D

  • 第19题：

    Your network contains a single Active Directory domain. You have a file server named Server1 that runs Windows Server 2003 Service Pack 2 (SP2). Users store all of their files in their My Documents folders. You need to move each user’s My Document folder to Server1. You must achieve this goal by using the minimum amount of administrative effort. What should you do? （）

    • A、Configure Folder Redirection by using a Group Policy object (GPO).
    • B、Configure the shared folder settings by using a Group Policy object (GPO).
    • C、From the properties of each user account, assign a home folder.
    • D、From the properties of each user’s My Documents folder, modify the target folder location.

    正确答案:A

  • 第20题：

    单选题
    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）
    A

    has not been installed on the user’s computer.

    B

    is not turned on.

    C

    driver is corrupt.

    D

    cable is unplugged.


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）
    A

    Download manufacturer printer drivers

    B

    Restart the printer spooler

    C

    Check for Microsoft Windows updates

    D

    Check Device Manager


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    You manage a server that runs Windows Server 2008. You have installed the Windows SharePointServices （WSS） server role on the server. The server is configured to accept incoming mail. Tostreamline the process， you create a new document library. You have to make sure that any user can sendemail to the document library. What should you do to achieve this task？（）
    A

    Change the incoming email settings for the document library

    B

    Enable basic user authentication for the document library

    C

    Modify the document library settings to accept emails from SMTP servers

    D

    Change the permissions for the document library


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    You have a server that runs Windows Server 2008. The server has the Windows SharePoint Services （WSS） server role installed. The server is configured to accept incoming e-mail. You create a new document library.  You need to ensure that any user can send e-mail to the document library. What should you do？（）
    A

    Modify the RSS setting for the document library.

    B

    Modify the permissions for the document library.

    C

    Modify the incoming e-mail settings for the document library.

    D

    Enable anonymous authentication for the Web application.


    正确答案： C
    解析： 暂无解析

  • 第24题：

    单选题
    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）
    A

    The printer cable is not bi-directional.

    B

    The user does not have full printer administration rights.

    C

    The computer cannot spool and send the print job fast enough.

    D

    The print job is too big for the amount of available memory.


    正确答案： A
    解析： 暂无解析

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