Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?（）A、Antivirus signaturesB、Antivirus enginesC、Malware enginesD、Virus

第1题：

Which of the following are methods to automatically update the antivirus application?（） (Select TWO).

• A、Establish rules in the email scheduling program to perform updates.
• B、Select Update Now from the program options.
• C、Use the Automatic Update feature built into the application.
• D、Use scripts.
• E、Use Windows Update.

第2题：

A technician is preparing user education to raise awareness of malware. The technician’s goal is to increase user awareness and prevent the future spread of malware. All of the following are malware symptoms EXCEPT:（）

• A、increased number of pop-ups.
• B、decreased volume of spam.
• C、decreased system performance.
• D、home page hijacking.

第3题：

A technician works for a company that has recently been affected by a virus. The virus entered the network by using port 6000. Port 6000 is used by an application located on a server. The technician has been asked to block this port on all servers and computers except for the one server which uses this port. Which of the following should the technician do？（）

• A、Update the antivirus application
• B、Install critical update security patches
• C、Adjust the software firewall settings
• D、Replace the current antivirus program

第4题：

Which command do you use to display the status of an antivirus database update?（）

• A、show security utm anti-virus status
• B、show security anti-virus database status
• C、show security utm anti-virus database
• D、show security utm anti-virus update

第5题：

A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）

• A、Advertisements
• B、Resource consumption
• C、A trojan infection
• D、Unremoved viruses

第6题：

A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?（）

• A、Change the permissions on the file.
• B、End the running process.
• C、Run the antivirus scan again.
• D、Use the command line to delete the file.

第7题：

Which of the following BEST describes the purpose of user account control (UAC) in WindowsVista?（）

• A、UAC ensures that standard users cannot access the files and folders of administrative users.
• B、UAC allows a computer administrator to add new user accounts to the system, configure passwords and settings for existing users, or remove existing user accounts.
• C、UAC ensures that viruses and other malware cannot infect the computer, eliminating the need for third-party antivirus solutions.
• D、UAC ensures that important changes cannot be made to Windows Vista without the permission of a computer administrator.

第8题：

A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）

• A、Reboot in Safe Mode
• B、Reboot in Recovery Console
• C、Reboot in Last Known Good Configuration
• D、Reboot in System Debug Mode

第9题：

A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）

• A、Educate the end user about how a computer becomes infected.
• B、Perform a clean install of the OS.
• C、Boot the PC in Safe Mode.
• D、Quarantine all infected files.

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第13题：

A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?（）

• A、Use the Safe Mode with Networking option
• B、Use the Safe Mode option
• C、Use the Enable Boot Logging option
• D、Use the Last Known Good Configuration option

第14题：

Malware has been detected and removed on a customer computer several times in a short periodof time. Which of the following will BEST help prevent future occurrences?（）

• A、Defragment the hard drive
• B、Discuss safe web-browsing habits with the customer
• C、Delete temporary files, cookies and browser history
• D、Install anti-virus software which uses manual updates

第15题：

Which of the following web browser features deters users from visiting spoofed sites?（）

• A、Anti-malware detection
• B、Anti-phishing filters
• C、Anti-spyware filters
• D、Antivirus engines

第16题：

A technician finished installing antivirus software. Which of the following should the technician perform NEXT?（）

• A、Run a full scan on the local disk.
• B、Remove infected files.
• C、Update antivirus signatures.
• D、Quarantine infected files

第17题：

A user reports they can no longer change the web browser home page. Which of the following is MOSTlikely the problem? （）

• A、They are using the wrong WEP key.
• B、They have been infected with malware.
• C、They have lost Internet connectivity.
• D、They need to update their network device drivers.

第18题：

A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）

• A、Place the user behind a high end NIPS device.
• B、Migrate the user to a Virtual Machine environment.
• C、Educate the user on browsing habits.
• D、Install multiple antivirus programs on the machine to decrease the chances for infection.

第19题：

A server was recently updated with the latest antivirus definitions. Immediately after the update，the server begins to report ‘file not found’ errors for a mission critical application. Which of the following is the MOST likely reason for this？（）

• A、The update was done incorrectly and now the server needs to be restarted.
• B、The update has discovered viruses on the server and removed those virus files.
• C、The update requires a reboot for the files to process correctly.
• D、The update has quarantined files that are false positives.

第20题：

A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

• A、Remove all of the memory
• B、Plug in the AC adapter
• C、Remove the hard drive and optical drive
• D、Clear the partitions on the hard drive

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