A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）A、Reseat all main componentsB、Try to replicate the problemC、Flash the BIOSD、Reins

题目

A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）

  • A、Reseat all main components
  • B、Try to replicate the problem
  • C、Flash the BIOS
  • D、Reinstall the operating system
相似考题

1.A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A. Replace the motherboard.B. Check all connections.C. Replace the USB controller.D. Check the PS/2 connector.

2.When implementing a solution to a problem, which of the following is the BEST course of action to take?()A. Replace all components simultaneously to ensure that the system is functional.B. Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto softwareC. Purchase new parts for the system to confirm that they function.D. Implement one change at a time, reversing the change if it has not resolved the problem.

3.A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?（）A. Network mapsB. Change managementC. BaselinesD. Cable management

4.The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management

更多“A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）A、Reseat all main componentsB、Try to replicate the problemC、Flash the BIOSD、Reins”相关问题

  • 第1题：

    A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）

    • A、Network maps
    • B、Change management
    • C、Baselines
    • D、Cable management

    正确答案:B

  • 第2题：

    A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）

    • A、Replace the motherboard.
    • B、Check all connections.
    • C、Replace the USB controller.
    • D、Check the PS/2 connector.

    正确答案:B

  • 第3题：

    When implementing a solution to a problem, which of the following is the BEST course of action to take?（）

    • A、Replace all components simultaneously to ensure that the system is functional.
    • B、Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software
    • C、Purchase new parts for the system to confirm that they function.
    • D、Implement one change at a time, reversing the change if it has not resolved the problem.

    正确答案:D

  • 第4题：

    An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?（）

    • A、Identify necessary operating system updates
    • B、Implement the change
    • C、Document the change
    • D、Schedule system down time

    正确答案:D

  • 第5题：

    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

    • A、Run the calibration feature on the laser printer.
    • B、Run a self-test image page from the printer.
    • C、Clean the corona wire and return printer.
    • D、Print a test page from a computer.

    正确答案:B

  • 第6题：

    A technician installed a new motherboard in a workstation. Which of the following describes theBEST steps for a proper installation?（）

    • A、Install the OS, the application software and then hardware drivers.
    • B、Install the chipset driver, the OS and then the hardware drivers.
    • C、Install the hardware drivers, the chipset driver and then the OS.
    • D、Install the OS, the chipset driver and then the hardware drivers.

    正确答案:D

  • 第7题：

    Which of the following are the FIRST actions to take when an administrator is troubleshooting a server？（）

    • A、 Make one change at a time and test/confirm the change has resolved the problem.
    • B、 Verify full system functionality.
    • C、 Replicate the problem.
    • D、 Determine if a common element is causing multiple problems.
    • E、 Identify any changes to the server.

    正确答案:C,E

  • 第8题：

    多选题
    An administrator receives an error when attempting to execute a WebSphere Commerce command and decides to take the following steps to troubleshoot the problem：   Check to see if the request was processed by the WebSphere plug-in but was never received by the WebSphere Application Server  Check for Java errors from EJBs and servlets  Trace WebSphere Commerce Server subsystems and commands  Which of the following files should the administrator check to accomplish these steps？（）
    A

    error.log

    B

    trace.log

    C

    http_plugin.log

    D

    servlet.log

    E

    SystemOut.log


    正确答案： B,D
    解析： 暂无解析

  • 第9题：

    单选题
    An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?（）
    A

    Identify necessary operating system updates

    B

    Implement the change

    C

    Document the change

    D

    Schedule system down time


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production.  Which of the following steps should the administrator take next？（）
    A

     Identify necessary operating system updates

    B

     Implement the change

    C

     Document the change

    D

     Schedule system down time


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    When implementing a solution to a problem， which of the following is the BEST course of action to take？（）
    A

     Replace all components simultaneously to ensure that the system is functional.

    B

     Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.

    C

     Purchase new parts for the system to confirm that they function.

    D

     Implement one change at a time， reversing the change if it has not resolved the problem.


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）
    A

    Verity full system functionality

    B

    Identify the main problem and question the user

    C

    Document their findings, actions, and outcomes

    D

    Escalate the issue to upper management


    正确答案： D
    解析： 暂无解析

  • 第13题：

    An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）

    • A、Gather information from users.
    • B、Reboot the server.
    • C、Apply the latest service packs to the operating system.
    • D、Perform a root cause analysis

    正确答案:D

  • 第14题：

    A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）

    • A、Reseat all power connections.
    • B、Remove the CMOS battery.
    • C、Install the graphics card.
    • D、Ground to the case.

    正确答案:D

  • 第15题：

    The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）

    • A、Verity full system functionality
    • B、Identify the main problem and question the user
    • C、Document their findings, actions, and outcomes
    • D、Escalate the issue to upper management

    正确答案:A

  • 第16题：

    Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）

    • A、 Identify changes to the system.
    • B、 Replicate the problem in the system.
    • C、 Verify full system functionality. 
    • D、 Implement the solution.

    正确答案:C

  • 第17题：

    An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue？（）

    • A、 Gather information from users.
    • B、 Reboot the server.
    • C、 Apply the latest service packs to the operating system.
    • D、 Perform a root cause analysis.

    正确答案:A

  • 第18题：

    Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?（）

    • A、Make one change at a time and test/confirm the change has resolved the problem.
    • B、Verify full system functionality.
    • C、Replicate the problem.
    • D、Determine if a common element is causing multiple problems.
    • E、Identify any changes to the server.

    正确答案:C,E

  • 第19题：

    When implementing a solution to a problem， which of the following is the BEST course of action to take？（）

    • A、 Replace all components simultaneously to ensure that the system is functional.
    • B、 Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.
    • C、 Purchase new parts for the system to confirm that they function.
    • D、 Implement one change at a time， reversing the change if it has not resolved the problem.

    正确答案:D

  • 第20题：

    单选题
    Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）
    A

     Identify changes to the system.

    B

     Replicate the problem in the system.

    C

     Verify full system functionality. 

    D

     Implement the solution.


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem？（）
    A

     Reseat all main components

    B

     Try to replicate the problem

    C

     Flash the BIOS

    D

     Reinstall the operating system


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?（）
    A

    Reseat all main components

    B

    Try to replicate the problem

    C

    Flash the BIOS

    D

    Reinstall the operating system


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue？（）
    A

     Gather information from users.

    B

     Reboot the server.

    C

     Apply the latest service packs to the operating system.

    D

     Perform a root cause analysis.


    正确答案： B
    解析： 暂无解析

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