The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?（）A、Create a new partition on the ha

题目

The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?（）

  • A、Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.
  • B、Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.
  • C、Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.
  • D、Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.
相似考题

1.A technician is testing a power supply for correct output voltages at the HDD power connector.Which of the following voltages should the technician expect for a correctly working power supply?()A.6VB.9VC.12VD.24V

2.A user reports that their laptop does not have network connectivity, but was working fine lastweek. The technician executes IPCONFIG to see what the IP address is but it comes up with a169.254.254.1 address. This address is not part of the company‘s subnet.Which of the following MOST likely identifies this address type?（）A.MulticastB.DHCPC.APIPAD.Broadcast

3.A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?（）A. Network mapsB. Change managementC. BaselinesD. Cable management

4.A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?()A.10.76.0.1B.127.0.0.1C.192.168.0.1D.255.255.255.0

更多“The technician is working on a s”相关问题

  • 第1题：

    A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）

    • A、10.76.0.1
    • B、127.0.0.1
    • C、192.168.0.1
    • D、255.255.255.0

    正确答案:B

  • 第2题：

    A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?（）

    • A、DHCP
    • B、ARP
    • C、DNS
    • D、PING

    正确答案:B

  • 第3题：

    A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）

    • A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.
    • B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.
    • C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.
    • D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

    正确答案:B

  • 第4题：

    A technician is dispatched to a malware infected system. Upon arrival, the technician notices themalware’s pop-up on the screen. Which of the following boot methods would the technician utilize?（）

    • A、Reboot in Safe Mode
    • B、Reboot in Recovery Console
    • C、Reboot in Last Known Good Configuration
    • D、Reboot in System Debug Mode

    正确答案:A

  • 第5题：

    A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）

    • A、That the WEP key is disabled
    • B、That the fuser is not faulty
    • C、That the IP is static
    • D、That the buffer is not overloaded

    正确答案:C

  • 第6题：

    A technician is installing a memory upgrade for a remote user. The technician notes that the machine is not reporting the correct amount of memory that was installed during the POST step. Which of the following actions should the technician perform FIRST?（）

    • A、Replace the newly installed memory modules with another known-working unit.
    • B、Remove and reseat the memory, and recheck the memory reported.
    • C、Leave the configuration intact, and check cabling to ensure nothing was loose during the installation.
    • D、Perform a BIOS upgrade on the machine.

    正确答案:B

  • 第7题：

    单选题
    A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）
    A

    10.76.0.1

    B

    127.0.0.1

    C

    192.168.0.1

    D

    255.255.255.0


    正确答案： A
    解析： 暂无解析

  • 第8题：

    填空题
    What’s Mike Smith’s present job?He’s working as a ____.

    正确答案： statistician
    解析：
    从文章的第一段第一句“For the past 8 years I have been a statistician in the Research Unit of Baron&Smallwood Ltd”可知，此处应填statistician。

  • 第9题：

    单选题
    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
    A

    Agree with the user’s complaints

    B

    Clarify the user’s statements

    C

    Minimize the user’s criticism

    D

    Shadow the other technician on the next repair


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    A user reports that their laptop does not have network connectivity, but was working fine last week. The technician executes IPCONFIG to see what the IP address is but it comes up with a 169.254.254.1 address. This address is not part of the company's subnet. Which of the following MOST likely identifies this address type?（）
    A

    Multicast

    B

    DHCP

    C

    APIPA

    D

    Broadcast


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A technician has fixed a reported issue with a heavily used software program and users have verified that the program is working correctly. Which of the following should the technician do NEXT？（）
    A

    Document the process and update the baseline.

    B

    Test the theory of probable cause and verify with the software vendor.

    C

    Establish a plan of action to be included in the business impact analysis.

    D

    Implement the software manufacturer workaround.


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）
    A

    That the WEP key is disabled

    B

    That the fuser is not faulty

    C

    That the IP is static

    D

    That the buffer is not overloaded


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）

    • A、Windows Firewall settings
    • B、DHCP settings
    • C、Disable HomeGroup
    • D、Wireless on/off switch

    正确答案:D

  • 第14题：

    The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）

    • A、The memory
    • B、The CMOS battery
    • C、The PCIe power jack
    • D、The processor for chip creep

    正确答案:C

  • 第15题：

    A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）

    • A、The laptop is too far away from the WAP.
    • B、The WAP is using 802.11a frequencies.
    • C、The laptop is only set to allow 802.11n connections.
    • D、The technician is on an 802.11b network.

    正确答案:D

  • 第16题：

    The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?（）

    • A、NET SEND
    • B、NET CONFIG
    • C、NET USE
    • D、NET NAME

    正确答案:C

  • 第17题：

    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）

    • A、check for a faulty IDE cable
    • B、be sure that the DVD+R is formatted before using it
    • C、check for incompatible media
    • D、re-install the DVD burning software

    正确答案:C

  • 第18题：

    单选题
    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）
    A

    check for a faulty IDE cable

    B

    be sure that the DVD+R is formatted before using it

    C

    check for incompatible media

    D

    re-install the DVD burning software


    正确答案： C
    解析： 暂无解析

  • 第19题：

    单选题
    The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）
    A

    The memory

    B

    The CMOS battery

    C

    The PCIe power jack

    D

    The processor for chip creep


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
    A

    Check if the user account is locked

    B

    Check group policy

    C

    Check the drive for fragmentation

    D

    Check NTFS permissions


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    A VPN connection is not working correctly and the technician is unable to ping the VPN server. Which of the following actions should the technician do FIRST?（）
    A

    Call their local ISP

    B

    Verify the IP information of the server

    C

    Check their local Internet connection

    D

    Verify the hostname of the server


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    A technician is dispatched to a location. While working, the technician’s cell phone rings. Which of the following actions should the technician take?（）
    A

    Answer the call to determine its importance.

    B

    Ignore the call and return the call from a land line.

    C

    Answer the call and leave the location in order to talk.

    D

    Silence the phone and allow the call to go to voice mail.


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A customer states their computer was fine until yesterday when they heard a pop noise and thecomputer stopped working. Which of the following components should the technician test FIRST?（）
    A

    Main system board

    B

    Processor

    C

    Hard disk drive

    D

    Power supply


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）
    A

    Network maps

    B

    Change management

    C

    Baselines

    D

    Cable management


    正确答案： D
    解析： 暂无解析

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