A user has just moved a PC from one office to another. The patch cable and the NIC do notappear to be functioning in the new office but were working before the move. The patch cable is plugged in correctly to both the NIC and the wall jack. Which of the f

第1题：

An administrator just installed a new RAID controller card into a server. The firmware is current for the controller card. When the server is powered up the administrator notices that the RAID controller card is not recognized during POST. Which of the following is the cause of the problem？（）

• A、The hard drives were not plugged into the server correctly.
• B、The controller driver is outdated and needs to be updated from the OEMs website.
• C、The firmware for the server is too old and does not support the new RAID controller card.
• D、The cable from the controller to the hard drive backplane is not connected.

第2题：

An administrator has just installed a new NIC into the server. The system POSTs fine and the NIC is recognized by the OS， but it does not receive an IP address. Which of the following is the MOST likely cause of this？（）

• A、The NIC is not on the HCL.
• B、The driver is incorrect on the server.
• C、The patch cable has not been seated properly.
• D、The NIC is not seated properly.

第3题：

An administrator is having a hard time adding a new switch to the network. After verifying that allthe ports are configured correctly on each switch, which of the following should the administratorverily NEXT?（）

• A、Straight-through cable is used to connect both switches
• B、Loopback plug is connected
• C、Crossover cable is used to connect both switches
• D、Cable is a rollover cable

第4题：

A frustrated customer has called about their computer that is not functioning correctly. Which of the following is the BEST question to ask the user?（）

• A、“Can you avoid using the PC that crashed?”
• B、“What was the last thing that occurred before the PC had problems?”
• C、“What were you doing before the PC went down?”
• D、“What was the last thing you did before the PC crashed?”

第5题：

A technician is told to make 50 foot (15.24 meters) patch cables, and is given a spool of CAT6UTP cable and a bag of RG-45 connectors. Which of the following tools would BEST be used todo this task?（）

• A、A cable tester
• B、A crimper
• C、A cable wiring chart
• D、A toner probe
• E、A multimeter
• F、A cutting shear

第6题：

Your company has a main office and a branch office. The branch office has an Active Directory site that contains a read-only domain controller （RODC）.   A user from the branch office reports that his account is locked out.   From a writable domain controller in the main office， you discover that the users account is not locked  out.   You need to ensure that the user can log on to the domain.   What should you do（）

• A、Modify the Password Replication Policy.
• B、Reset the password of the user account.
• C、Run the Knowledge Consistency Checker （KCC） on the RODC.
• D、Restore network communication between the branch office and the main office.

第7题：

Your company has a main office and a branch office. The branch office has an Active Directory  site that contains a read-only domain controller （RODC）.   A user from the branch office reports that his account is locked out. From a writable domain  controller in the main office， you discover that the user’s account is not locked out.     You need to ensure that the user can log on to the domain.     What should you do（）

• A、Modify the Password Replication Policy.
• B、Reset the password of the user account.
• C、Run the Knowledge Consistency Checker （KCC） on the RODC.
• D、Restore network communication between the branch office and the main office.

第8题：

A manufacturing company has a large facility which has its offices at one end and a manufacturing floor at the other.  The company is looking to implement new equipment that requires access to the company’s SAN that is over 2.4 kilometers away in the office area. Which of the following solutions will satisfy this requirement？（）

• A、Install a longwave GBIC in the office SAN switch and string a multimode fibre from the office to the manufacturing floor
• B、Install a longwave GBIC in the office SAN switch and string a singlemode fibre from the office to the manufacturing floor
• C、Install a shortwave GBIC in the office SAN switch and string a multimode fibre from the office to the manufacturing floor
• D、Install a shortwave GBIC in the office SAN switch and string a singlemode fibre from the office to the manufacturing floor

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第13题：

A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?（）

• A、Frayed or broken cables
• B、UPS is unplugged
• C、NIC and sound card are disabled in Device Manager
• D、Speakers are muted

第14题：

A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）

• A、RJ-11 connector needs to be re-crimped
• B、User has plugged into the laptop's NIC port
• C、User has plugged the wrong end of the cable into the port
• D、RJ-11 connector needs to be replaced with an RJ-45 connector

第15题：

Which of the following should be used to test an internal NIC without having to connect it to thenetwork?（）

• A、Loopback cable
• B、Crossover cable
• C、Rollover cable
• D、Straight cable

第16题：

A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）

• A、Speakers are in regulatory compliance.
• B、Speakers are on and the mute is off.
• C、Ensure the speakers are on the Windows HCL.
• D、Verify the system has enough hard drive space.
• E、The audio driver is installed correctly.
• F、Speakers are plugged into the correct jack.

第17题：

When making a serial connection between two Windows 2000 machines， which type of cable is needed for proper communications？（）

• A、RG-59 coaxial cable
• B、RS-232 Null Modem cable
• C、telephone cable
• D、UTP CAT5 patch cable

第18题：

Your company has an Active Directory domain. The main office has a DNS server named DNS1 that is configured with Active Directory-integrated DNS. The branch office has a DNS server named DNS2 that contains a secondary copy of the zone file from DNS1. The two offices are connected with an unreliable WAN link. You add a new server to the main office. Five minutes after adding the server， a user from the branch office reports they are unable to connect to the new server. You need to ensure that the user is able to connect to the new server. What should you do（）

• A、Clear the cache on DNS2.
• B、Reload the zone on DNS1.
• C、Refresh the zone on DNS2.
• D、Export the zone from DNS1 and import the zone to DNS2

第19题：

Your company has a main office and 40 branch offices. Each branch office is configured as a  separate Active Directory site that has a dedicated read-only domain controller （RODC）. An  RODC server is stolen from one of the branch offices.     You need to identify the user accounts that were cached on the stolen RODC server.     Which utility should you use（）

• A、Dsmod.exe
• B、Ntdsutil.exe
• C、Active Directory Sites and Services
• D、Active Directory Users and Computers

第20题：

A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）

• A、Cable tester
• B、Multimeter
• C、Fiber splicer
• D、Loopback plug

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