A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?（）A、The processor is faulty.B、The file system is fragmented.C、The modem drivers are corrupt.D

第1题：

A Windows workstation is taking an excessive amount of time to load the desktop after login.Which of the following could be causing the issue?（）

• A、BIOS on the system board needs to be updated.
• B、The power supply is providing insufficient wattage.
• C、The incorrect video drivers are installed on the computer.
• D、Too many startup applications are running.

第2题：

A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

• A、Optical drive
• B、Power supply
• C、CMOS battery
• D、CD-ROM disk

第3题：

In which of the following places is it BEST to put the paging system file？（）

• A、 Non-system partition
• B、 System partition
• C、 Flash hard drive
• D、 External hard drive

第4题：

A user reports their system is displaying an error message ‘NTLDR is missing’. Which of the following is the MOST likely cause for this error?（）

• A、BOOT.INI file is configured incorrectly
• B、Corrupt MBR
• C、Boot sector virus
• D、System file is missing components

第5题：

A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files. Which of the following would be the BEST tool to diagnose and troubleshoot this problem? （）

• A、Task Manager
• B、NTBACKUP
• C、FDISK
• D、Disk Defragmenter

第6题：

A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

• A、Run the hard disk manufacturer’s diagnostic program
• B、Re-image the drive
• C、Replace the hard drive and load Windows
• D、Ask the user diagnostic questions

第7题：

An administrator adds a new SATA hard drive into a functional server and attempts to boot the server. The server will no longer boot into the operating system. The administrator checks all the connections and reboots the server. The server still will not load the operating system.  Which of the following is the MOST probable cause？（）

• A、The BIOS is set with the wrong boot order.
• B、The jumpers have not been set on the hard drive.
• C、The hard drive is not compatible with the system board.
• D、The boot.ini file needs to be modified.

第8题：

An administrator reboots a ten drive server, with a RAID 10 array, after a power failure and receives an error logical drive failed. Which of the following is the MOST likely cause?（）

• A、Corrupt file system table
• B、Backplane failure
• C、Multiple drive failure
• D、Bad cable

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第13题：

An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）

• A、Network data cables are damaged.
• B、Memory has become unseated.
• C、The user has defragmented the hard drive.
• D、Processor cooling fan is not functioning.

第14题：

A PC is powered on and begins POST. The PC takes a long time when scanning for drives. The BIOS reports no hard drive can be found but the CD-ROM is identified. The technician knows that there are two hard drives on the primary EIDE controller and a CD-ROM on the secondary EIDE controller. Which of the following is the MOST likely cause of the problem?（）

• A、Both hard drives have the master jumper in place.
• B、One hard drive is set as master and the other slave.
• C、The hard drive data cable is reversed.
• D、Both hard drives have the cable select jumper in place.

第15题：

An administrator logs into a server and notices slow performance.  When the system finishes the logon process a message is displayed saying the system is out of Virtual Memory.  Which of the following is the MOST likely cause of this issue？（）

• A、The drives have been configured as basic.
• B、The system partition with the page file is out of space.
• C、The VMFS has bad sectors.
• D、The drivers for the memory have become corrupt.

第16题：

A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）

• A、A dead CMOS battery
• B、The OS is not installed on the hard drive
• C、A faulty RAM
• D、A faulty HDD connection

第17题：

Bob, a technician, is adding a secondary IDE hard drive to an older system. After installation and the first boot, the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?（）

• A、The new drive’s jumper is set for master.
• B、The new drive is connected to the secondary bus as a slave drive.
• C、Both drives’ jumpers are set for cable select.
• D、The old drive’s jumper is set for master and the new drive is set for slave.

第18题：

An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）

• A、The system has a fragmented hard drive.
• B、The drive interface needs to be changed.
• C、The user has too many documents on the hard drive.
• D、The system page file has an issue.

第19题：

A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）

• A、chkdsk
• B、fdisk
• C、defrag
• D、format

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