A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A、Adve

题目

A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）

  • A、Advertisements
  • B、Resource consumption
  • C、A trojan infection
  • D、Unremoved viruses
相似考题

1.A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）A. Run chkdsk.B. Run an antivirus program.C. Replace the faulty mouse.D. Remove any recently added hardware.

2.A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）A、The contrast setting needs to be raised from the default.B、The monitor firmware was not updated.C、The new monitor has a different native resolution.D、The monitor needs to be degaussed to clarify the picture.

3.An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）A、Network data cables are damaged.B、Memory has become unseated.C、The user has defragmented the hard drive.D、Processor cooling fan is not functioning.

4.A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded andthe computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing.Which of the following is the MOST likely source of this issue?（）A. The card is not compatible with the hardware of the machine.B. The graphic driver for the card is corrupt.C. The video card requires additional power.D. The software the user is running is incompatible for the video card.

更多“A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）A、Adve”相关问题

  • 第1题：

    A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

    • A、The user has not registered the copy of Windows.
    • B、The user has not applied at least Service Pack 1 to their system.
    • C、The user does not know what site to access for the updates.
    • D、The user needs to flush the DNS cache.

    正确答案:B

  • 第2题：

    Which of the following security mitigation techniques is the MOST effective against zero-day attacks?（）

    • A、Update antivirus definitions
    • B、MAC filtering
    • C、Effective security policies
    • D、User awareness training

    正确答案:D

  • 第3题：

    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）

    • A、Run the CHKDSK utility
    • B、Run the disk defragmenter utility
    • C、Increase the capacity on the system volume
    • D、Convert to a dynamic drive on the system

    正确答案:B

  • 第4题：

    A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel on one side and is slightly larger than the USB port. Which of the following connector types is MOST likely being described?（）

    • A、IEEE 1394
    • B、USB 2.0
    • C、PCMCIA
    • D、Parallel

    正确答案:A

  • 第5题：

    A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）

    • A、Task Manager
    • B、Device Manager
    • C、DEFRAG
    • D、Event Viewer

    正确答案:B

  • 第6题：

    A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）

    • A、Place the user behind a high end NIPS device.
    • B、Migrate the user to a Virtual Machine environment.
    • C、Educate the user on browsing habits.
    • D、Install multiple antivirus programs on the machine to decrease the chances for infection.

    正确答案:C

  • 第7题：

    A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）

    • A、The USB hub needs more USB ports.
    • B、The USB hub is a version 1.1.
    • C、The USB hub was not externally powered.
    • D、The USB hub is a version 2.0.

    正确答案:C

  • 第8题：

    A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）

    • A、The card is not compatible with the hardware of the machine.
    • B、The graphic driver for the card is corrupt.
    • C、The video card requires additional power.
    • D、The software the user is running is incompatible for the video card.

    正确答案:C

  • 第9题：

    单选题
    A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）
    A

    The USB hub needs more USB ports.

    B

    The USB hub is a version 1.1.

    C

    The USB hub was not externally powered.

    D

    The USB hub is a version 2.0.


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
    A

    Advertisements

    B

    Resource consumption

    C

    A trojan infection

    D

    Unremoved viruses


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）
    A

    The VLAN is misconfigured

    B

    The user has an improperly configured NIC

    C

    The DHCP server is down

    D

    The DNS server is down


    正确答案： D
    解析： 暂无解析

  • 第12题：

    多选题
    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
    A

    Toner cartridge

    B

    Laser scanner

    C

    Formatter PCB

    D

    Pickup rollers

    E

    Fuser


    正确答案： C,B
    解析： 暂无解析

  • 第13题：

    A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）

    • A、The video cable is incorrectly attached.
    • B、A corrupted or incorrect video driver is installed.
    • C、An incorrect video card is installed in the computer.
    • D、The video card is defective and needs to be replaced.

    正确答案:B

  • 第14题：

    A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）

    • A、The LCD is not running in its native resolution.
    • B、LCD monitors do not appear blurred.
    • C、The drivers are improperly installed.
    • D、More video memory needs to be allocated.

    正确答案:A

  • 第15题：

    A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）

    • A、Run chkdsk.
    • B、Run an antivirus program.
    • C、Replace the faulty mouse.
    • D、Remove any recently added hardware.

    正确答案:B

  • 第16题：

    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).

    • A、Toner cartridge
    • B、Laser scanner
    • C、Formatter PCB
    • D、Pickup rollers
    • E、Fuser

    正确答案:A,E

  • 第17题：

    A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）

    • A、The VLAN is misconfigured
    • B、The user has an improperly configured NIC
    • C、The DHCP server is down
    • D、The DNS server is down

    正确答案:D

  • 第18题：

    A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）

    • A、The file associations were not returned after the software was uninstalled.
    • B、The user is not opening the files correctly.
    • C、The uninstalled software has corrupted all the audio files on the computer.
    • D、The sound card is not properly configured.

    正确答案:A

  • 第19题：

    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）

    • A、Virus
    • B、Worm
    • C、Network bandwidth
    • D、Malware

    正确答案:D

  • 第20题：

    单选题
    A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）
    A

    The contrast setting needs to be raised from the default.

    B

    The monitor firmware was not updated.

    C

    The new monitor has a different native resolution.

    D

    The monitor needs to be degaussed to clarify the picture.


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
    A

    Virus

    B

    Worm

    C

    Network bandwidth

    D

    Malware


    正确答案： A
    解析： 暂无解析

  • 第22题：

    单选题
    A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
    A

    The user has not registered the copy of Windows.

    B

    The user has not applied at least Service Pack 1 to their system.

    C

    The user does not know what site to access for the updates.

    D

    The user needs to flush the DNS cache.


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）
    A

    The video cable is incorrectly attached.

    B

    A corrupted or incorrect video driver is installed.

    C

    An incorrect video card is installed in the computer.

    D

    The video card is defective and needs to be replaced.


    正确答案： B
    解析： 暂无解析

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